Question 1

The human relations movement emphasized the importance of informal social relations at work.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following is a significant factor in building contextual intelligence?

Accepted Answer

A)  Developing appreciation and awareness of history 
B)  Emphasizing the importance of informal social relations at work 
C)  Converting raw materials into products to sell to customers 
D)  Developing standardized rules and procedures 
A)  Developing appreciation and awareness of history 
B)  Emphasizing the importance of informal social relations at work 
C)  Converting raw materials into products to sell to customers 
D)  Developing standardized rules and procedures A

Question 3

Best Tools, a manufacturing company, needs to cut costs to remain competitive. The manager of the company believes that the answer lies in finding more efficient processes and is using time and motion studies to see where improvements can be made. This shows that the manager of Best Tools is using _____ to make strategic changes.

Accepted Answer

A)  technical skills 
B)  contingency approach 
C)  contextual intelligence 
D)  scientific management 
A)  technical skills 
B)  contingency approach 
C)  contextual intelligence 
D)  scientific management D

Question 4

The factor that distinguishes the human relations movement from scientific management is that the human relations movement

Accepted Answer

A)  focuses on how jobs could be designed to improve productivity. 
B)  emphasizes the importance of informal social relations at work. 
C)  views the firm as a machine and the manager as a machine operator. 
D)  shifts emphasis from the social side of the firm to the output of the firm. 
A)  focuses on how jobs could be designed to improve productivity. 
B)  emphasizes the importance of informal social relations at work. 
C)  views the firm as a machine and the manager as a machine operator. 
D)  shifts emphasis from the social side of the firm to the output of the firm.

Question 5

Which of the following best describes environmental scanning?

Accepted Answer

A)  Forecasting and scanning the likely result that might occur when several events and stakeholders are linked together 
B)  A tool where key variables are monitored and modeled to help predict a change that might occur in the environment 
C)  The ability to understand the impact of environmental factors on a firm and the ability to understand how to influence those same factors 
D)  A tool that managers use to scan the business horizon for key events and trends that will affect the business in the future 
A)  Forecasting and scanning the likely result that might occur when several events and stakeholders are linked together 
B)  A tool where key variables are monitored and modeled to help predict a change that might occur in the environment 
C)  The ability to understand the impact of environmental factors on a firm and the ability to understand how to influence those same factors 
D)  A tool that managers use to scan the business horizon for key events and trends that will affect the business in the future

Question 6

John is a top executive in an organization. He is involved in developing and improving the organization's strategy by working along with other senior executives. From this scenario, it can be inferred that John uses the _______ of management.

Accepted Answer

A)  technical skills 
B)  conceptual skills 
C)  interpersonal skills 
D)  behavioral skills 
A)  technical skills 
B)  conceptual skills 
C)  interpersonal skills 
D)  behavioral skills

Question 7

Leadership is defined as the ability to drive change and innovation through inspiration and motivation.

Accepted Answer

A) True 
 B)False

Question 8

Henry, a manager of an automobile company, wants to know about the influence of various environmental factors on his organization and its stakeholders. He needs an appropriate tool to carry out this function, which in turn will help him predict stakeholder response. Which of the following tools will best serve this purpose?

Accepted Answer

A)  Stakeholder mapping 
B)  Scientific management 
C)  Strategic positioning 
D)  Trend analysis 
A)  Stakeholder mapping 
B)  Scientific management 
C)  Strategic positioning 
D)  Trend analysis

Question 9

The _____ identifies and analyzes multiple groups that interact with the firm and attempts to align organizational practices to satisfy the needs of these various groups.

Accepted Answer

A)  stakeholder view 
B)  contingent view 
C)  shareholder view 
D)  managerial view 
A)  stakeholder view 
B)  contingent view 
C)  shareholder view 
D)  managerial view

Question 10

Describe the three pillars of managing organizations.

Accepted Answer

The three pillars of managing organizati

Question 11

One increasingly popular acronym that captures the context in which today's organizations compete is VUCA. Which of the following is NOT a term that the letters of VUCA represent?

Accepted Answer

A)  Volatile 
B)  Uncertain 
C)  Competitive 
D)  Ambiguous 
A)  Volatile 
B)  Uncertain 
C)  Competitive 
D)  Ambiguous

Question 12

Harry, a top manager of an organization, clearly differentiated the tasks and responsibilities of his employees. Moreover, he emphasized that top-level executives should do the planning and lower-level executives should execute those plans. Identify the management technique used by Harry.

Accepted Answer

A)  Bureaucratic organization structure 
B)  Human relations movement 
C)  Scientific management 
D)  Contingent view 
A)  Bureaucratic organization structure 
B)  Human relations movement 
C)  Scientific management 
D)  Contingent view

Question 13

Fine Electronics, a manufacturing company, plans to secure new suppliers in Rhodia. Therefore, the manager of the company and its executives visit Rhodia to better understand its culture and explore opportunities. This shows that the manager of Fine Electronics is using _____ to make strategic changes.

Accepted Answer

A)  technical skills 
B)  contingency approach 
C)  contextual intelligence 
D)  scientific management 
A)  technical skills 
B)  contingency approach 
C)  contextual intelligence 
D)  scientific management

Question 14

Managerial view is a business framework where the job of top managers is to produce the highest possible stock market valuation of the firm's assets.

Accepted Answer

A) True 
 B)False

Question 15

According to the contingent view

Accepted Answer

A)  organizations must be understood as systems of interdependent human beings. 
B)  jobs must be designed to improve productivity using industrial engineering methods. 
C)  coordination should take place through a strict hierarchy of authority. 
D)  the organization's structure should fit the firm's environment. 
A)  organizations must be understood as systems of interdependent human beings. 
B)  jobs must be designed to improve productivity using industrial engineering methods. 
C)  coordination should take place through a strict hierarchy of authority. 
D)  the organization's structure should fit the firm's environment.

Question 16

Z-Gadgets often faces opposition when it goes into a community to open a new Z-Gadgets store. One reason for this is that the management of Z-Gadgets has been accused of unethical acts, such as discriminating against women and minorities. The top managers' poor treatment of women and minority employees might be considered a failure with respect to what area of managing organizations?

Accepted Answer

A)  Strategic positioning 
B)  Organizational design 
C)  Individual leadership 
D)  Shareholder value 
A)  Strategic positioning 
B)  Organizational design 
C)  Individual leadership 
D)  Shareholder value

Question 17

With regard to managing uncertainty, high uncertainty requires

Accepted Answer

A)  less vigilance of contextual forces and less adaptation. 
B)  stronger vigilance of contextual forces and less adaptation. 
C)  less vigilance of contextual forces and more adaptation. 
D)  stronger vigilance of contextual forces and more adaptation. 
A)  less vigilance of contextual forces and less adaptation. 
B)  stronger vigilance of contextual forces and less adaptation. 
C)  less vigilance of contextual forces and more adaptation. 
D)  stronger vigilance of contextual forces and more adaptation.

Question 18

Differentiate between management and leadership.

Accepted Answer

The distinction between management and l

Question 19

Define business environment and discuss the changing perspectives on the purpose of business.

Accepted Answer

The business environment is the combinat

Question 20

Which of the following individuals is the best example of a frontline supervisor?

Accepted Answer

A)  A person who, along with other senior executives, develops the organization's strategy using conceptual skills 
B)  A person who develops and motivates his team using interpersonal skills 
C)  A person who focuses on technical issues to ensure that operations are running smoothly 
D)  A person who sets the vision and objectives of an organization 
A)  A person who, along with other senior executives, develops the organization's strategy using conceptual skills 
B)  A person who develops and motivates his team using interpersonal skills 
C)  A person who focuses on technical issues to ensure that operations are running smoothly 
D)  A person who sets the vision and objectives of an organization

The human relations movement emphasized the importance of informal social relations at work.

Which of the following is a significant factor in building contextual intelligence?

The factor that distinguishes the human relations movement from scientific management is that the human relations movement

Which of the following best describes environmental scanning?

John is a top executive in an organization. He is involved in developing and improving the organization's strategy by working along with other senior executives. From this scenario, it can be inferred that John uses the _______ of management.

Leadership is defined as the ability to drive change and innovation through inspiration and motivation.

The _____ identifies and analyzes multiple groups that interact with the firm and attempts to align organizational practices to satisfy the needs of these various groups.

Describe the three pillars of managing organizations.

One increasingly popular acronym that captures the context in which today's organizations compete is VUCA. Which of the following is NOT a term that the letters of VUCA represent?

Harry, a top manager of an organization, clearly differentiated the tasks and responsibilities of his employees. Moreover, he emphasized that top-level executives should do the planning and lower-level executives should execute those plans. Identify the management technique used by Harry.

Managerial view is a business framework where the job of top managers is to produce the highest possible stock market valuation of the firm's assets.

According to the contingent view

With regard to managing uncertainty, high uncertainty requires

Differentiate between management and leadership.

Define business environment and discuss the changing perspectives on the purpose of business.

Which of the following individuals is the best example of a frontline supervisor?

The Global Business Environment

Ethics and Corporate Social Responsibility

Introduction to Strategy

Business-Level Strategy

Corporate-Level Strategy

Organizational Design

Organizational Culture

Managing Human Capital

Performance Management

Organizational Change

Leadership in Organizations

Becoming a Leader: Knowing Yourself

Power and Influence

Decision Making

Conflict and Negotiation

Leading Teams

Motivation

Communication

Networking

Filters

Exam 1: Introduction to Management

The human relations movement emphasized the importance of informal social relations at work.

Which of the following is a significant factor in building contextual intelligence?

The factor that distinguishes the human relations movement from scientific management is that the human relations movement

Which of the following best describes environmental scanning?

John is a top executive in an organization. He is involved in developing and improving the organization's strategy by working along with other senior executives. From this scenario, it can be inferred that John uses the _______ of management.

Leadership is defined as the ability to drive change and innovation through inspiration and motivation.

The _____ identifies and analyzes multiple groups that interact with the firm and attempts to align organizational practices to satisfy the needs of these various groups.

Describe the three pillars of managing organizations.

One increasingly popular acronym that captures the context in which today's organizations compete is VUCA. Which of the following is NOT a term that the letters of VUCA represent?

Harry, a top manager of an organization, clearly differentiated the tasks and responsibilities of his employees. Moreover, he emphasized that top-level executives should do the planning and lower-level executives should execute those plans. Identify the management technique used by Harry.

Managerial view is a business framework where the job of top managers is to produce the highest possible stock market valuation of the firm's assets.

According to the contingent view

With regard to managing uncertainty, high uncertainty requires

Differentiate between management and leadership.

Define business environment and discuss the changing perspectives on the purpose of business.

Which of the following individuals is the best example of a frontline supervisor?

The Global Business Environment

Ethics and Corporate Social Responsibility

Introduction to Strategy

Business-Level Strategy

Corporate-Level Strategy

Organizational Design

Organizational Culture

Managing Human Capital

Performance Management

Organizational Change

Leadership in Organizations

Becoming a Leader: Knowing Yourself

Power and Influence

Decision Making

Conflict and Negotiation

Leading Teams

Motivation

Communication

Networking

Filters