Exam 18: Motivation

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 Adam, a team leader, while assessing the performance of his team members, came to realize that their performance was deteriorating. In order to motivate them, Adam adopted the four-drive theory of motivation and differentiated good performers from average and poor performers. Moreover, he designed a reward system such that it was tied clearly to performance. From this scenario, it can be inferred that Adam tried to fulfill the employees' drive to

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A

 Where Joe works, he feels included and accepted. Based on Maslow's needs hierarchy as applied to the work environment, what is Joe's next level of need fulfillment?

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C

 Equity theory assumes that individuals know what effort and skills are required to receive a certain reward threshold from their employer.

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True

 Which of the following is one of the three needs of McClelland's acquired needs theory?

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 Colleen, a manager who conforms to Douglas McGregor's _____, believes that employees inherently dislike work and need to be constantly monitored.

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 _____ refers to the desire, stimulus, or incentive to pursue a particular course of action.

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 Which of the following statements about the reinforcement theory is true?

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 Of the three variables of expectancy theory, valence includes the evaluation of whether

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 Edwin, a top manager in a bureaucratic organization, often provides advice, coaching, and support to employees and maintains a good reputation both inside and outside the organization. Based on McClelland's acquired needs theory, it can be inferred that Edwin is an example of a(n) _____ manager.

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 Discuss the process theories of motivation.

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 The study of the incentives and needs that motivate people to perform in a certain way are called _____ theories of motivation.

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 Goal-setting theory states that the mere setting of difficult but achievable goals is a significant motivator of performance.

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 Unlike Maslow, Alderfer believed that individuals could pursue multiple needs at once.

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 The human resources department sought to design jobs that have distinct and important roles in the organization, that are meaningful, and that foster a sense of contribution to the organization so as to fulfill employees' drive to

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 According to Douglas McGregor, managers who conform to Theory X tend to use a blend of extrinsic and intrinsic rewards to motivate employees.

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 According to Herzberg's two-factor theory, hygiene factors

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 The acronym ERG in Alderfer's theory of motivation refers to

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 John, a manager who conforms to Douglas McGregor's _____, believes that employees are motivated by extrinsic rewards, especially compensation.

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 Managers at Glasglow Company sought to increase transparency in organizational processes, emphasize fairness, and build trust so as to fulfill employees' drive to

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 Jill, a manager who conforms to Douglas McGregor's _____, focuses on participatory rather than command-and-control styles of leadership.

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