Exam 7: Making Better Decisions

Which company did the chapter use as an example of a reinforcing engine?

The method of decision making in which a group of experts propose and question ideas until a consensus is reached is the:

The ability to make "rational decisions" directly correlates to success.

The administrative model encourages organizations to do all of the following EXCEPT:

Managers succeed at implementation when they connect strategy, people, and information.

A system behavior indicative of growth coupled with an unintended consequence in another part of the system is known as a(n)________________.

If a problem is very specialized, which of the following techniques is most effective?

Good intuition can be an effective capacity for a manager to possess, but it can be a dangerous quality.

______________ bias occurs by generalizing from too small a sample size.

A nominal group technique (NGT) is a method of decision making in which a group of experts propose and question ideas until a consensus is reached.

Managers are at particularly high risk for representative bias when the information they need to make a decision is ambiguous.

According to the text, how many steps are there in the decision making-process?

Observable behaviors related to underlying causal variables are known as __________ effects.

The degree to which the outcomes of an alternative can be predicted is referred to as risk.

____________ is a situation in which a decision-maker knows all alternatives and their outcomes.

Managers succeed at implementation when they connect strategy, ___________, and ____________.

_______ are also referred to as "rules of thumb."

Complex schemas are developed by:

This type of analysis isolates the variables in a system that can truly be addressed through management intervention.

There are _________ steps in the decision-making process.