Question 1

In a typical ___________ manufacturing organization, there is a strict elimination of waste to make processes as flexible, efficient, and error-free as possible.

Accepted Answer

A) dynamic 
B) efficacious 
C) deft 
D) lean 
A) dynamic 
B) efficacious 
C) deft 
D) lean

Question 2

Some organizations ____________some of their services or operations to other companies as a cost-saving exercise.

Accepted Answer

The answer of Some organizations ____________some of their services or...

Question 3

Matching
-Facility

Accepted Answer

A) A building designed and built to support a particular service or function. 
B) The design of space in an organization that specifies the workflow. 
C) A characteristic of an organization that provides strategic access to all segments, vendors, and vitality. 
D) The implementation of manufacturing through an electronic device that does not need continual operations support. 
E) The implementation of best practices to eliminate inefficiencies and waste while increasing profit.
F)A production method that provides an item as needed versus keeping inventory in stock.
G)A network of interconnected businesses that are strategically aligned to provide product and service packages.
H)A process where an organization engages in incremental adaptation based on real-time feedback to push toward better engagement and overall productivity. 
A) A building designed and built to support a particular service or function. 
B) The design of space in an organization that specifies the workflow. 
C) A characteristic of an organization that provides strategic access to all segments, vendors, and vitality. 
D) The implementation of manufacturing through an electronic device that does not need continual operations support. 
E) The implementation of best practices to eliminate inefficiencies and waste while increasing profit.
F)A production method that provides an item as needed versus keeping inventory in stock.
G)A network of interconnected businesses that are strategically aligned to provide product and service packages.
H)A process where an organization engages in incremental adaptation based on real-time feedback to push toward better engagement and overall productivity.

Question 4

Toyota staff members are strictly prohibited from halting operations during the manufacturing process except in situations involving employee safety.

Accepted Answer

A) True 
 B)False

Question 5

What is Six Sigma and why is it important?

Accepted Answer

Many service and manufacturing organizat

Question 6

According to the text, which of the following is a key strategy for an organization's success because it provides access to key market segments?

Accepted Answer

A) Advertising 
B) Location 
C) Price 
D) Product innovation 
A) Advertising 
B) Location 
C) Price 
D) Product innovation

Question 7

Originally introduced by Motorola and popularized by General Electric (GE), the __________philosophy has become one of the major contributors to TQM.

Accepted Answer

The answer of Originally introduced by Motorola and popularized by...

Question 8

Matching
-Automation

Accepted Answer

A) A building designed and built to support a particular service or function. 
B) The design of space in an organization that specifies the workflow. 
C) A characteristic of an organization that provides strategic access to all segments, vendors, and vitality. 
D) The implementation of manufacturing through an electronic device that does not need continual operations support. 
E) The implementation of best practices to eliminate inefficiencies and waste while increasing profit.
F)A production method that provides an item as needed versus keeping inventory in stock.
G)A network of interconnected businesses that are strategically aligned to provide product and service packages.
H)A process where an organization engages in incremental adaptation based on real-time feedback to push toward better engagement and overall productivity. 
A) A building designed and built to support a particular service or function. 
B) The design of space in an organization that specifies the workflow. 
C) A characteristic of an organization that provides strategic access to all segments, vendors, and vitality. 
D) The implementation of manufacturing through an electronic device that does not need continual operations support. 
E) The implementation of best practices to eliminate inefficiencies and waste while increasing profit.
F)A production method that provides an item as needed versus keeping inventory in stock.
G)A network of interconnected businesses that are strategically aligned to provide product and service packages.
H)A process where an organization engages in incremental adaptation based on real-time feedback to push toward better engagement and overall productivity.

Question 9

Quality analytics is the use of statistics that are monitored from production on an ongoing basis for the sole purpose of determining production quality.

Accepted Answer

A) True 
 B)False

Question 10

The Malcomb Baldrige Award was established by the U.S.Congress in 1987 and named after the founder of the International Organization for Standardization (ISO).

Accepted Answer

A) True 
 B)False

Question 11

Performance development management spans a whole range of business activities, from systems performance to people performance to facility performance.

Accepted Answer

A) True 
 B)False

Question 12

The __________ approach is commonly used in both manufacturing and non-manufacturing companies to reduce cycle times, meet customer orders, increase quality, and add value.

Accepted Answer

A) just-in-time 
B) first in, first out 
C) last in, first out 
D) critical 
A) just-in-time 
B) first in, first out 
C) last in, first out 
D) critical

Question 13

Organizations ensure that they are meeting certain standards by becoming certified by the International Organization for Standardization (ISO).

Accepted Answer

A) True 
 B)False

Question 14

Value-added analysis provides information to mark a norm on the measurement scale of a product or service in the same vertical market, which is a group of similar businesses and customers.

Accepted Answer

A) True 
 B)False

Question 15

An advertising agency has purchased an existing building to serve as their new company headquarters.The agency works with an architectural design firm to create a new design of space for their organization that will help to specify workflow.This design is often referred to as the new facility's:

Accepted Answer

A) blueprint 
B) schema 
C) layout 
D) schematic 
A) blueprint 
B) schema 
C) layout 
D) schematic

Question 16

Cycle time is the measurement of quantity of product and services being made.

Accepted Answer

A) True 
 B)False

Question 17

The main quality standards that organizations strive to meet today include ISO ___________, which provides an exact measure of quality globally over a platform of systems and ____________, which provides total focus on the organization's environmental impact and quality.

Accepted Answer

ISO 9000:2

Question 18

Define Total Quality Management (TQM) and describe three tools that help to facilitate it.

Accepted Answer

William E.Deming and his colleague, Jose

Question 19

When an organization engages in incremental adaptation based on real-time feedback (in contrast to traditional predict-and-control steering methods) to push toward better engagement and overall productivity it is called ___________.

Accepted Answer

The answer of When an organization engages in incremental adaptation...

Question 20

Attainment is the process of buying goods or services to accomplish a goal.

Accepted Answer

A) True 
 B)False

In a typical ___________ manufacturing organization, there is a strict elimination of waste to make processes as flexible, efficient, and error-free as possible.

Some organizations ____________some of their services or operations to other companies as a cost-saving exercise.

Matching -Facility

Toyota staff members are strictly prohibited from halting operations during the manufacturing process except in situations involving employee safety.

What is Six Sigma and why is it important?

According to the text, which of the following is a key strategy for an organization's success because it provides access to key market segments?

Originally introduced by Motorola and popularized by General Electric (GE), the __________philosophy has become one of the major contributors to TQM.

Matching -Automation

Quality analytics is the use of statistics that are monitored from production on an ongoing basis for the sole purpose of determining production quality.

The Malcomb Baldrige Award was established by the U.S.Congress in 1987 and named after the founder of the International Organization for Standardization (ISO).

Performance development management spans a whole range of business activities, from systems performance to people performance to facility performance.

The __________ approach is commonly used in both manufacturing and non-manufacturing companies to reduce cycle times, meet customer orders, increase quality, and add value.

Organizations ensure that they are meeting certain standards by becoming certified by the International Organization for Standardization (ISO).

Value-added analysis provides information to mark a norm on the measurement scale of a product or service in the same vertical market, which is a group of similar businesses and customers.

An advertising agency has purchased an existing building to serve as their new company headquarters.The agency works with an architectural design firm to create a new design of space for their organization that will help to specify workflow.This design is often referred to as the new facility's:

Cycle time is the measurement of quantity of product and services being made.

The main quality standards that organizations strive to meet today include ISO _, which provides an exact measure of quality globally over a platform of systems and __, which provides total focus on the organization's environmental impact and quality.

Define Total Quality Management (TQM) and describe three tools that help to facilitate it.

When an organization engages in incremental adaptation based on real-time feedback (in contrast to traditional predict-and-control steering methods) to push toward better engagement and overall productivity it is called ___________.

Attainment is the process of buying goods or services to accomplish a goal.

Management in the 21st Century

The Evolution of Management

Critical Thinking for Managers

Organizations and Change Management

Diversity in a Global Economy

Ethics and Social Responsibility

Making Better Decisions

Setting Goals

Designing Strategies

Structuring Organizations

The Human Side of Management

Managing Team Performance

Managing As Leaders

Understanding Individual Behavior

Communicating and Motivating Others

Information and Operations

Entrepreneurship and Innovation

Filters

Exam 17: Performance Development

In a typical ___________ manufacturing organization, there is a strict elimination of waste to make processes as flexible, efficient, and error-free as possible.

Some organizations ____________some of their services or operations to other companies as a cost-saving exercise.

Matching -Facility

Toyota staff members are strictly prohibited from halting operations during the manufacturing process except in situations involving employee safety.

What is Six Sigma and why is it important?

According to the text, which of the following is a key strategy for an organization's success because it provides access to key market segments?

Originally introduced by Motorola and popularized by General Electric (GE), the __________philosophy has become one of the major contributors to TQM.

Matching -Automation

Quality analytics is the use of statistics that are monitored from production on an ongoing basis for the sole purpose of determining production quality.

The Malcomb Baldrige Award was established by the U.S.Congress in 1987 and named after the founder of the International Organization for Standardization (ISO).

Performance development management spans a whole range of business activities, from systems performance to people performance to facility performance.

The __________ approach is commonly used in both manufacturing and non-manufacturing companies to reduce cycle times, meet customer orders, increase quality, and add value.

Organizations ensure that they are meeting certain standards by becoming certified by the International Organization for Standardization (ISO).

Value-added analysis provides information to mark a norm on the measurement scale of a product or service in the same vertical market, which is a group of similar businesses and customers.

An advertising agency has purchased an existing building to serve as their new company headquarters.The agency works with an architectural design firm to create a new design of space for their organization that will help to specify workflow.This design is often referred to as the new facility's:

Cycle time is the measurement of quantity of product and services being made.

The main quality standards that organizations strive to meet today include ISO ___________, which provides an exact measure of quality globally over a platform of systems and ____________, which provides total focus on the organization's environmental impact and quality.

Define Total Quality Management (TQM) and describe three tools that help to facilitate it.

When an organization engages in incremental adaptation based on real-time feedback (in contrast to traditional predict-and-control steering methods) to push toward better engagement and overall productivity it is called ___________.

Attainment is the process of buying goods or services to accomplish a goal.

Management in the 21st Century

The Evolution of Management

Critical Thinking for Managers

Organizations and Change Management

Diversity in a Global Economy

Ethics and Social Responsibility

Making Better Decisions

Setting Goals

Designing Strategies

Structuring Organizations

The Human Side of Management

Managing Team Performance

Managing As Leaders

Understanding Individual Behavior

Communicating and Motivating Others

Information and Operations

Entrepreneurship and Innovation

Filters

The main quality standards that organizations strive to meet today include ISO _, which provides an exact measure of quality globally over a platform of systems and __, which provides total focus on the organization's environmental impact and quality.