Exam 17: Performance Development
Exam 1: Management in the 21st Century60 Questions
Exam 2: The Evolution of Management58 Questions
Exam 3: Critical Thinking for Managers59 Questions
Exam 4: Organizations and Change Management60 Questions
Exam 5: Diversity in a Global Economy56 Questions
Exam 6: Ethics and Social Responsibility60 Questions
Exam 7: Making Better Decisions60 Questions
Exam 8: Setting Goals60 Questions
Exam 9: Designing Strategies60 Questions
Exam 10: Structuring Organizations51 Questions
Exam 11: The Human Side of Management60 Questions
Exam 12: Managing Team Performance60 Questions
Exam 13: Managing As Leaders60 Questions
Exam 14: Understanding Individual Behavior60 Questions
Exam 15: Communicating and Motivating Others58 Questions
Exam 16: Information and Operations55 Questions
Exam 17: Performance Development60 Questions
Exam 18: Entrepreneurship and Innovation60 Questions
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Benchmarking is a process to strive for enhanced production on an ongoing basis by reevaluating processes on a frequent basis.
(True/False)
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An organization contracting with an HR consulting firm to manage their payroll and benefits is an example of:
(Multiple Choice)
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A manufacturing __________ might include a flow of goods from the supplier to the manufacturer, which the manufacturer delivers to the warehouse; from the warehouse, the goods are delivered to retail stores, which are finally sold to the consumer.
(Multiple Choice)
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According to the text, one approach to translate a performance development vision into a reality involves a three-tier quality and innovation approach focused on:
(Multiple Choice)
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Just as a poorly performing employee can affect the productivity of the rest of the team and an ill-designed system can cause delays and financial loss, an ineffective ____________ such as a badly lit, poorly ventilated, crumbling office building can have a severe impact on the way we work.
(Short Answer)
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Apple Retail Stores have the most profitable retail concept, per square foot, in the world.
(True/False)
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Points in the ___________ are often linked by electronic communication so that all parties can assess the level of inventory available, and be made aware of where the goods are located at any given time.
(Short Answer)
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Originally introduced by Motorola and popularized by General Electric (GE),__________ is a business management strategy designed to analyze the causes of defects using statistical methods.
(Multiple Choice)
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In a business context, a _________ is a building designed and built to support a particular service or function.
(Multiple Choice)
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When supplies are not delivered, or delivered only in small quantities, until the organization needs them it is known as the _______________ method.
(Short Answer)
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Which of the following types of performance appraisals includes possible behavioral examples for related ratings?
(Multiple Choice)
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______________ is the extent to which a person has a perception of "oneness" or "belongingness" relative to an organization.
(Short Answer)
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A long-range, big-picture process to assist companies in better overall management for the entire organization is known as:
(Multiple Choice)
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