Exam 11: Questionnaire and Form Design

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A question that gives the respondent a clue as to what the answer should be is called a(n) ________.

(Multiple Choice)
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A question that gives the respondent a clue as to what the answer should be is called a leading question.

(True/False)
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Classification information is considered most sensitive and, therefore, should appear at the very end of the questionnaire.

(True/False)
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Questions regarding identification information generally come before questions regarding demographics.

(True/False)
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A questionnaire is an informal set of questions for obtaining information from respondents.

(True/False)
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A questionnaire is a structured technique for data collection that consists of a series of questions, written or verbal, which a respondent answers.

(True/False)
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Which of the following types of information is considered most sensitive and, therefore, should appear at the end of the questionnaire?

(Multiple Choice)
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The last step in the questionnaire design process is to reproduce the questionnaire.

(True/False)
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Open-ended questions are most useful in conclusive research and as opening questions.

(True/False)
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Questions that prespecify the set of response alternatives and the response format are called ________.

(Multiple Choice)
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A researcher should use questions with positive statements only to avoid problems with question wording.

(True/False)
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In questionnaire design, assigning a code to every conceivable response before data collection is called ________.

(Multiple Choice)
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A leading question is a question used to guide an interviewer through a survey by directing the interviewer to different spots on the questionnaire depending on the answers given.

(True/False)
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Open-ended is a popular form of structured question.

(True/False)
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According to the text, ________ direct respondents to different places in the questionnaire based on their response to the question at hand.

(Multiple Choice)
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Which of the following is the last step in the questionnaire design process?

(Multiple Choice)
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Identification information is a type of information obtained in a questionnaire that includes name, address, and phone number.

(True/False)
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According to the text, ________ is information that relates directly to the marketing research problem.

(Multiple Choice)
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For questionnaires to be used in surveys to be conducted in social media, the general principles and guidelines for questionnaire design remain the same as those for traditional media.

(True/False)
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Results of crowding questions include all of the following EXCEPT:

(Multiple Choice)
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