Exam 10: Listening to Out-Group Members

A new transfer student joins a residential student organization on their new campus.She arrives at their first meeting and sits in the back and does not speak up at the meeting.While some other members notice the new student,no one approaches her or welcomes her to the group.She continues to attend meetings but does not feel she can contribute to the organization due to the makeup of the active members.This is an example of ______.

Listening to out-group members indicates that you agree with them.

Analyze Abraham Lincoln's Leadership Snapshot and discuss the strategies he used to involve out-group members.

What is not an impact of out-groups?

Why should a leader be concerned about the impact of group members?

Paraphrasing involves serving as a sounding board for another's concerns.

Leader-member exchange theory states that leaders ______.

While giving a performance review,your supervisor says 'I hear you saying you feel like you need another challenge,is that right?' This is an example of ______.

Becca is a member of her college's resident student alliance of students who live in the residence halls,and the group has quickly bonded together.Jayme joins the group in the spring semester as a transfer student,but finds it difficult to connect with other members of the group as they do not tell her when social gatherings are happening.How is Jayme being formed into an out-group?

According to social identity theory,out-groups may form because some individuals cannot identify with which aspects of dominant group members?

Restatement does not include adding any of your personal thoughts into reiterating the other person's point of view.

The desire to know if we are "in" or "out" refers to our need for ______.

Group synergy is ______.

How do out-groups form?

Out-groups have a(n)______ impact on group synergy.

Creating special relationships with each group member is an example of ______.

A special kind of listening that requires standing in the shoes of out-group members is ______.

Michael joins his college leadership program and,like many other students hangs out and studies in their lounge space.Michael often dominates conversation,sharing ever more involved stories than others around the table.Soon,other students stop coming to the lounge because of his behaviors.Michael has made himself an out-group member because of ______.

Why should leaders be concerned about the negative impact of out-groups?

What researcher pointed out that in small groups our greatest need is to know whether we belong to the group?