Exam 13: Creating Positive Employee-Management Relations

__________ was intended to curb the work stoppages,strikes,and general labor conflict that had become common.

Employees do not get paid during a __________,making the strategy most effective when the union treasury is low.

__________ occur when union members refuse to use or buy the firm's products in order to exert economic pressure on management.

Taking a strong position on an issue during a negotiation is called __________ bargaining.

__________ are composed primarily of semiskilled employees in manufacturing industries.

__________bargaining subjects,including rights protected under federal or state law,may not be negotiated.

Define negotiation and explain the different types of negotiation.

Unions promote and protect the interests of all employees regardless of whether they pay union dues,and even those workers who may not be represented by a union.

Pension benefits are a(n) __________ bargaining subject.

__________ bargaining subjects,such as employee rights,may be negotiated but do not have to be.

Compare and contrast mandatory,permissive,and illegal bargaining subjects.

What are the four fundamental principles of integrative negotiation?

Arbitration is where an impartial third party acts as both judge and jury in imposing a binding decision on both negotiating parties.

The Wagner Act is also called the __________.

Detractors claim that unions are bad for the economy because they result in lower prices.

A(n) __________ shop requires nonunion workers to pay a fee to the union for its services in negotiating their contracts.

Pick two areas of human resources and explain how that area is impacted by the existence of a union.

Retiree health insurance is a(n) __________ bargaining subject.

__________ is a conflict management strategy of trying to find some expedient,mutually acceptable middle ground solution,which partially satisfies both parties.

Proposals to discriminate against people based on a protected characteristic are a(n) __________bargaining subject.