Exam 13: Creating Positive Employee-Management Relations

A labor union is a group of at least two employees who band together as a single entity to address pay,hours,and working conditions with their employer.

__________ bargaining agreements often describe employee protections if the company is restructured,merged with,or bought out by another company.

Ground rules are a(n) __________ bargaining subject.

__________ is attempting to work with the other person to find some solution which fully satisfies the concerns of both persons during a conflict.

__________ negotiation occurs under zero-sum conditions,where any gain to one party is offset by an equivalent loss to the other party.

Seniority rules are a(n) __________ bargaining subject.

A __________ bargaining agreement is a legal written contract between organized labor and an employer that is enforceable through the negotiated grievance and arbitration procedure.

When all workers in a unionized workplace are forced to join the union and pay dues,it is called a union shop.

A(n)__________ shop exclusively employs people who are already union members.

The goal of a union is to further the social,safety,and economic interests of its members.

A(n) ________________ conflict management strategy neglecting one's own concerns to satisfy the concerns of the other person.

What are the three most common types of unions? Define each.

The National Labor Relations Act of 1935 guarantees the right of nonmanagerial employees of firms engaged in interstate commerce to join unions and bargain collectively.

Overtime benefits are a(n) __________ bargaining subject.

__________ covers disputes over the interpretation of an existing contract and is often used in settling grievances.

The Railway Labor Act governs employment relations for railroads alone.

The Wagner Act entitles employees who no longer want a union to represent them to get rid of their union through a decertification election.

Negotiation is a process in which two or more parties make offers,counteroffers,and concessions in order to reach an agreement.

What are the three primary labor relations strategies?

__________ are composed primarily of skilled employees in a single trade (e.g.,plumbers,carpenters,or machinists).