Exam 13: Creating Positive Employee-Management Relations

__________ are composed of professional employees (e.g.,healthcare workers,clerical workers,or teachers).

Reducing employment uncertainty and increasing fairness have strong influences on employees' decision to unionize.

Closed shop clauses are __________ subjects.

__________ is asking someone to do something as a personal favor or "because we're friends."

Union workers often have higher professional standards because the unions increase opportunities for worker training.

__________are most effective when a company's business is thriving,and the company has not built up a large inventory of products it can distribute during the strike.

A __________occurs when union members refuse to work,halting production or services.

__________ is an influence tactic of enhancing one's formal authority to make a request by referring to precedents,rules,contracts,or other official documents.