Exam 13: Creating Positive Employee-Management Relations

Collective bargaining occurs when the employer and union negotiate in good faith on wages,benefits,work hours,and other employment terms and conditions.

__________ are guided by constitutions that are drafted and ratified by their members.

__________bargaining subjects are those required by the National Labor Relations Board and by law.

The only legislative requirement regarding __________ bargaining is that both parties bargain in good faith with the intent on reaching an agreement.

The goal of ________ is to further the social,safety,and economic interests of its members.

__________ bargaining helps to build good long-term relationships and minimizes bad feelings between the parties.

Arbitration is/are only possible when a(n) ___________ clause is in the contract binding both parties to it.

__________ is using pressure,coercion,or persistent follow-up to gain compliance.

__________ negotiation essentially distributes resources among the parties involved.

What are the different kinds of union shops? Is it legal to have a union in every state?

A(n) __________ shop does not discriminate based on union membership in employing or keeping workers.

__________ is engaging the help of others to persuade someone to do something.

The __________ amended the Wagner Act to clarify what are considered unfair labor practices by unions and employees.

Being able to persuade and influence others is a skill that will help you in both your personal and professional lives.

A key provision of the Wagner Act guarantees the right of nonmanagerial employees of firms engaged in interstate commerce to join unions and bargain collectively.

What methods can be used if bargaining negotiations break down?

Understanding the role of ________ can help you better decide if you would like to join one,and will help you manage employees more effectively in a unionized environment.

A _________________ conflict management strategy means pursuing one's own concerns at the other person's expense.

In _________ management keeps employees away from the workplace and uses management staff or replacements to run the business.

__________ bargaining agreements typically contain a "just cause" clause requiring an employer to show a provable,legitimate reason for disciplining or terminating an employee.