Question 1

Which of the following is a group issue that gets resolved in the norming stage of group development?

Accepted Answer

A) "How do I fit in?" 
B) "What is my role here?" 
C) "Why are we here?" 
D) "Can we agree on roles and work as a team?" 
E) "What's next?" 
A) "How do I fit in?" 
B) "What is my role here?" 
C) "Why are we here?" 
D) "Can we agree on roles and work as a team?" 
E) "What's next?"

Question 2

Steve was relieved. Now that his team had reached the performing stage of team development and it was performing very capably, there was no chance that it could regress to the previous stages.

Accepted Answer

A) True 
 B)False

Question 3

"Who is in charge?" and "Who does what?" are questions that are relevant to which stage of group development?

Accepted Answer

A) forming 
B) storming 
C) norming 
D) performing 
E) adjourning 
A) forming 
B) storming 
C) norming 
D) performing 
E) adjourning

Question 4

The fourth stage of group development is norming.

Accepted Answer

A) True 
 B)False

Question 5

Adjusting one's own behaviour to align with the norms of the group is

Accepted Answer

A) conformity. 
B) divergence. 
C) deviation. 
D) discrepancy. 
E) job satisfaction. 
A) conformity. 
B) divergence. 
C) deviation. 
D) discrepancy. 
E) job satisfaction.

Question 6

Members in a group are not necessarily interdependent.

Accepted Answer

A) True 
 B)False

Question 7

Suppose a group of employees voluntarily forms to discuss a parking problem within their organization. After the group has met for several months, a new public transportation system is introduced and fewer employees drive to work. Discovering that the parking issue no longer exists, the group gradually disbands and eventually stops meeting altogether. At which stage of development does this group appear to be?

Accepted Answer

A) goal achievement 
B) performing 
C) adjourning 
D) conflict resolution 
E) problem solving 
A) goal achievement 
B) performing 
C) adjourning 
D) conflict resolution 
E) problem solving

Question 8

When group energy is focused on the task at hand, the group has moved to the

Accepted Answer

A) performing stage. 
B) norming stage. 
C) storming stage. 
D) adjourning stage. 
E) operating stage. 
A) performing stage. 
B) norming stage. 
C) storming stage. 
D) adjourning stage. 
E) operating stage.

Question 9

Culturally diverse work teams are

Accepted Answer

A) always less successful than culturally homogeneous work teams. 
B) always more successful than culturally homogeneous work teams. 
C) less successful than culturally homogeneous work teams within the first three months the team is together. 
D) more successful than culturally homogeneous work teams, especially within the first three months the team is together. 
E) no different than culturally homogeneous work teams. 
A) always less successful than culturally homogeneous work teams. 
B) always more successful than culturally homogeneous work teams. 
C) less successful than culturally homogeneous work teams within the first three months the team is together. 
D) more successful than culturally homogeneous work teams, especially within the first three months the team is together. 
E) no different than culturally homogeneous work teams.

Question 10

If cohesiveness is low and performance norms are high, productivity

Accepted Answer

A) is moderate to low. 
B) increases, but is less than in a high cohesiveness-high norms situation. 
C) the same as that of high cohesiveness-high norms situations. 
D) decreases significantly. 
E) levels will become stable with little chance of increasing. 
A) is moderate to low. 
B) increases, but is less than in a high cohesiveness-high norms situation. 
C) the same as that of high cohesiveness-high norms situations. 
D) decreases significantly. 
E) levels will become stable with little chance of increasing.

Question 11

Standards of behaviour in groups are known as

Accepted Answer

A) sanctions. 
B) norms. 
C) roles. 
D) goals. 
E) expectations. 
A) sanctions. 
B) norms. 
C) roles. 
D) goals. 
E) expectations.

Question 12

Employees at Can Do More Inc. work in groups of 5-12 employees from the same department; they meet each week for a few hours to discuss ways of improving quality, efficiency, and the work environment. This is an example of a

Accepted Answer

A) quality circle. 
B) virtual team. 
C) problem-solving team. 
D) cross-functional team. 
E) project team. 
A) quality circle. 
B) virtual team. 
C) problem-solving team. 
D) cross-functional team. 
E) project team.

Question 13

The Punctuated-Equilibrium Model characterizes groups as exhibiting long periods of inertia interspersed with brief revolutionary changes triggered primarily by members' awareness of time and deadlines.

Accepted Answer

A) True 
 B)False

Question 14

XYZ Inc. staffs project teams with different people from different departments; the project teams are expected to work interdependently. This is an example of

Accepted Answer

A) working as a team. 
B) working as a group. 
C) group norms. 
D) quality circles. 
E) forming. 
A) working as a team. 
B) working as a group. 
C) group norms. 
D) quality circles. 
E) forming.

Question 15

"Don, I don't think you and Sue really see the question that differently." This statement is an example of which maintenance-oriented role?

Accepted Answer

A) compromising 
B) harmonizing 
C) summarizing 
D) elaborating 
E) encouraging 
A) compromising 
B) harmonizing 
C) summarizing 
D) elaborating 
E) encouraging

Question 16

Roles performed by group members to ensure that the group's tasks are accomplished are referred to as

Accepted Answer

A) norms. 
B) task-oriented roles. 
C) maintenance roles. 
D) individual roles. 
E) role expectations. 
A) norms. 
B) task-oriented roles. 
C) maintenance roles. 
D) individual roles. 
E) role expectations.

Question 17

The components making up effective teams are three: the team's composition, context, and process variables.

Accepted Answer

A) True 
 B)False

Question 18

If a team leader states that no personal phone calls are allowed during working hours, this is an example of the establishment of a group

Accepted Answer

A) practice. 
B) goal. 
C) norm. 
D) compromise. 
E) design. 
A) practice. 
B) goal. 
C) norm. 
D) compromise. 
E) design.

Question 19

Joan was frustrated by how much conflict there was among the members of her team. Although the team had only been in existence for a short period of time, when she discussed this with her team leader, he indicated that this was typical of groups at their forming stage. Joan's leader is correct.

Accepted Answer

A) True 
 B)False

Question 20

Using examples, define and describe roles, role expectations and role conflict.

Accepted Answer

Suggested answer:
- Roles-expected behav

Which of the following is a group issue that gets resolved in the norming stage of group development?

Steve was relieved. Now that his team had reached the performing stage of team development and it was performing very capably, there was no chance that it could regress to the previous stages.

"Who is in charge?" and "Who does what?" are questions that are relevant to which stage of group development?

The fourth stage of group development is norming.

Adjusting one's own behaviour to align with the norms of the group is

Members in a group are not necessarily interdependent.

When group energy is focused on the task at hand, the group has moved to the

Culturally diverse work teams are

If cohesiveness is low and performance norms are high, productivity

Standards of behaviour in groups are known as

Employees at Can Do More Inc. work in groups of 5-12 employees from the same department; they meet each week for a few hours to discuss ways of improving quality, efficiency, and the work environment. This is an example of a

The Punctuated-Equilibrium Model characterizes groups as exhibiting long periods of inertia interspersed with brief revolutionary changes triggered primarily by members' awareness of time and deadlines.

XYZ Inc. staffs project teams with different people from different departments; the project teams are expected to work interdependently. This is an example of

"Don, I don't think you and Sue really see the question that differently." This statement is an example of which maintenance-oriented role?

Roles performed by group members to ensure that the group's tasks are accomplished are referred to as

The components making up effective teams are three: the team's composition, context, and process variables.

If a team leader states that no personal phone calls are allowed during working hours, this is an example of the establishment of a group

Joan was frustrated by how much conflict there was among the members of her team. Although the team had only been in existence for a short period of time, when she discussed this with her team leader, he indicated that this was typical of groups at their forming stage. Joan's leader is correct.

Using examples, define and describe roles, role expectations and role conflict.

What Is Organizational Behaviour?

Perception, Personality, and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 6: Groups and Teamwork

Which of the following is a group issue that gets resolved in the norming stage of group development?

Steve was relieved. Now that his team had reached the performing stage of team development and it was performing very capably, there was no chance that it could regress to the previous stages.

"Who is in charge?" and "Who does what?" are questions that are relevant to which stage of group development?

The fourth stage of group development is norming.

Adjusting one's own behaviour to align with the norms of the group is

Members in a group are not necessarily interdependent.

When group energy is focused on the task at hand, the group has moved to the

Culturally diverse work teams are

If cohesiveness is low and performance norms are high, productivity

Standards of behaviour in groups are known as

Employees at Can Do More Inc. work in groups of 5-12 employees from the same department; they meet each week for a few hours to discuss ways of improving quality, efficiency, and the work environment. This is an example of a

The Punctuated-Equilibrium Model characterizes groups as exhibiting long periods of inertia interspersed with brief revolutionary changes triggered primarily by members' awareness of time and deadlines.

XYZ Inc. staffs project teams with different people from different departments; the project teams are expected to work interdependently. This is an example of

"Don, I don't think you and Sue really see the question that differently." This statement is an example of which maintenance-oriented role?

Roles performed by group members to ensure that the group's tasks are accomplished are referred to as

The components making up effective teams are three: the team's composition, context, and process variables.

If a team leader states that no personal phone calls are allowed during working hours, this is an example of the establishment of a group

Joan was frustrated by how much conflict there was among the members of her team. Although the team had only been in existence for a short period of time, when she discussed this with her team leader, he indicated that this was typical of groups at their forming stage. Joan's leader is correct.

Using examples, define and describe roles, role expectations and role conflict.

What Is Organizational Behaviour?

Perception, Personality, and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters