Question 1

The norming stage is one in which close relationships develop and the group demonstrates cohesiveness.

Accepted Answer

A) True 
 B)False

Question 2

Ted was very busy, but he agreed to join the team because it was a complex project and he wanted to be certain the new product line being developed could be successfully distributed and sold at high margins. The type of team Ted is joining is likely a

Accepted Answer

A) committee. 
B) cross-functional. 
C) quality circle. 
D) self-managed team. 
E) virtual team. 
A) committee. 
B) cross-functional. 
C) quality circle. 
D) self-managed team. 
E) virtual team.

Question 3

"I think what you started to say is important, Jack. Please continue." This request is an example of an encouraging function to maintain good relations.

Accepted Answer

A) True 
 B)False

Question 4

A cross-functional faces challenges building trust among members; this occurs

Accepted Answer

A) early in group development. 
B) later in group development. 
C) because group members have similar skills and viewpoints. 
D) because the group lacks diversity. 
E) because few people have the skills to work in cross-functional teams. 
A) early in group development. 
B) later in group development. 
C) because group members have similar skills and viewpoints. 
D) because the group lacks diversity. 
E) because few people have the skills to work in cross-functional teams.

Question 5

Norms that dictate assignment of jobs, pay, and allocation of new tools and equipment are norms dealing with

Accepted Answer

A) corporate objectives. 
B) financial standards. 
C) allocation of resources. 
D) informal arrangements. 
E) job performance. 
A) corporate objectives. 
B) financial standards. 
C) allocation of resources. 
D) informal arrangements. 
E) job performance.

Question 6

When a task requires considerable thought, ________ are required.

Accepted Answer

A) knowledge, skills and processes 
B) personality, leadership, and resources 
C) high-ability teams with even workload 
D) high-ability teams, with a less intelligence leader 
E) low-ability teams, with higher intelligence leader 
A) knowledge, skills and processes 
B) personality, leadership, and resources 
C) high-ability teams with even workload 
D) high-ability teams, with a less intelligence leader 
E) low-ability teams, with higher intelligence leader

Question 7

"Let's set up an agenda for discussing each of the problems we have to consider." This prompt is an example of which task-oriented role?

Accepted Answer

A) encouraging 
B) elaborating 
C) seeking information 
D) providing information 
E) initiating 
A) encouraging 
B) elaborating 
C) seeking information 
D) providing information 
E) initiating

Question 8

In a study examining the effect of type of rewards on team adaptability, researchers found that

Accepted Answer

A) teams receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
B) teams receiving unequal rewards could adapt faster when conditions changed and the team began receiving equal rewards. 
C) teams of strangers receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
D) teams of strangers receiving unequal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
E) teams of friends receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
A) teams receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
B) teams receiving unequal rewards could adapt faster when conditions changed and the team began receiving equal rewards. 
C) teams of strangers receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
D) teams of strangers receiving unequal rewards could adapt faster when conditions changed and each team member was rewarded individually. 
E) teams of friends receiving equal rewards could adapt faster when conditions changed and each team member was rewarded individually.

Question 9

Tim observed that his team members obviously have different ideas about how to do things as evidenced by their tendency to argue over process rather than focusing on what needs to be done. Tim's team is lacking in common

Accepted Answer

A) sense. 
B) forming. 
C) mental models. 
D) courtesy. 
E) roles. 
A) sense. 
B) forming. 
C) mental models. 
D) courtesy. 
E) roles.

Question 10

John is expected to help customers in the retail store as well as perform computer repair work. He feels that every time he gets started on a repair, he is interrupted and does not know whether to finish his repair or wait on the customer. John suffers from

Accepted Answer

A) role conflict. 
B) role expectations. 
C) role perception. 
D) role identity. 
E) role ambiguity. 
A) role conflict. 
B) role expectations. 
C) role perception. 
D) role identity. 
E) role ambiguity.

Question 11

The performing stage in group development characterizes a group that is fully functional.

Accepted Answer

A) True 
 B)False

Question 12

What is meant by the term "reflexivity"? Create an example to explain its importance to an effective team.

Accepted Answer

Effective teams reflect on and

Question 13

Groups that work closely together toward a common objective and are accountable to one another are called teams.

Accepted Answer

A) True 
 B)False

Question 14

In the first stage of the group's development you should be prepared for lots of conflict and disagreements between team members.

Accepted Answer

A) True 
 B)False

Question 15

Tasha wanted to increase the socio-emotional cohesiveness of her group at their first meeting. To accomplish this, she should

Accepted Answer

A) make the group relatively large. 
B) clarify the group's goals. 
C) assign each member a distinct, independent task. 
D) encourage interaction and cooperation in the way she conducts the meeting. 
E) remind group members they need each other to get the job done. 
A) make the group relatively large. 
B) clarify the group's goals. 
C) assign each member a distinct, independent task. 
D) encourage interaction and cooperation in the way she conducts the meeting. 
E) remind group members they need each other to get the job done.

Question 16

After which stage of a group's development has the group formed a common set of expectations of member behaviours?

Accepted Answer

A) norming 
B) storming 
C) forming 
D) performing 
E) planning 
A) norming 
B) storming 
C) forming 
D) performing 
E) planning

Question 17

Hayley was aware that task roles are important for team effectiveness. When Hayley suggested the team set up an agenda for discussing each of the problems assigned to the team, she was practicing which task role?

Accepted Answer

A) clarifying 
B) diversity 
C) specific goals 
D) consensus taking 
E) initiating 
A) clarifying 
B) diversity 
C) specific goals 
D) consensus taking 
E) initiating

Question 18

Task-oriented roles are the types of roles performed by group members to ensure that the roles of the group remain consistent.

Accepted Answer

A) True 
 B)False

Question 19

Explain how diversity may both improve team performance and hurt team performance.

Accepted Answer

Suggested answer: Different forms of div

Question 20

Norming is characterized by camaraderie and cohesiveness.

Accepted Answer

A) True 
 B)False

The norming stage is one in which close relationships develop and the group demonstrates cohesiveness.

Ted was very busy, but he agreed to join the team because it was a complex project and he wanted to be certain the new product line being developed could be successfully distributed and sold at high margins. The type of team Ted is joining is likely a

"I think what you started to say is important, Jack. Please continue." This request is an example of an encouraging function to maintain good relations.

A cross-functional faces challenges building trust among members; this occurs

Norms that dictate assignment of jobs, pay, and allocation of new tools and equipment are norms dealing with

When a task requires considerable thought, ________ are required.

"Let's set up an agenda for discussing each of the problems we have to consider." This prompt is an example of which task-oriented role?

In a study examining the effect of type of rewards on team adaptability, researchers found that

Tim observed that his team members obviously have different ideas about how to do things as evidenced by their tendency to argue over process rather than focusing on what needs to be done. Tim's team is lacking in common

John is expected to help customers in the retail store as well as perform computer repair work. He feels that every time he gets started on a repair, he is interrupted and does not know whether to finish his repair or wait on the customer. John suffers from

The performing stage in group development characterizes a group that is fully functional.

What is meant by the term "reflexivity"? Create an example to explain its importance to an effective team.

Groups that work closely together toward a common objective and are accountable to one another are called teams.

In the first stage of the group's development you should be prepared for lots of conflict and disagreements between team members.

Tasha wanted to increase the socio-emotional cohesiveness of her group at their first meeting. To accomplish this, she should

After which stage of a group's development has the group formed a common set of expectations of member behaviours?

Hayley was aware that task roles are important for team effectiveness. When Hayley suggested the team set up an agenda for discussing each of the problems assigned to the team, she was practicing which task role?

Task-oriented roles are the types of roles performed by group members to ensure that the roles of the group remain consistent.

Explain how diversity may both improve team performance and hurt team performance.

Norming is characterized by camaraderie and cohesiveness.

What Is Organizational Behaviour?

Perception, Personality, and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 6: Groups and Teamwork

The norming stage is one in which close relationships develop and the group demonstrates cohesiveness.

Ted was very busy, but he agreed to join the team because it was a complex project and he wanted to be certain the new product line being developed could be successfully distributed and sold at high margins. The type of team Ted is joining is likely a

"I think what you started to say is important, Jack. Please continue." This request is an example of an encouraging function to maintain good relations.

A cross-functional faces challenges building trust among members; this occurs

Norms that dictate assignment of jobs, pay, and allocation of new tools and equipment are norms dealing with

When a task requires considerable thought, ________ are required.

"Let's set up an agenda for discussing each of the problems we have to consider." This prompt is an example of which task-oriented role?

In a study examining the effect of type of rewards on team adaptability, researchers found that

Tim observed that his team members obviously have different ideas about how to do things as evidenced by their tendency to argue over process rather than focusing on what needs to be done. Tim's team is lacking in common

John is expected to help customers in the retail store as well as perform computer repair work. He feels that every time he gets started on a repair, he is interrupted and does not know whether to finish his repair or wait on the customer. John suffers from

The performing stage in group development characterizes a group that is fully functional.

What is meant by the term "reflexivity"? Create an example to explain its importance to an effective team.

Groups that work closely together toward a common objective and are accountable to one another are called teams.

In the first stage of the group's development you should be prepared for lots of conflict and disagreements between team members.

Tasha wanted to increase the socio-emotional cohesiveness of her group at their first meeting. To accomplish this, she should

After which stage of a group's development has the group formed a common set of expectations of member behaviours?

Hayley was aware that task roles are important for team effectiveness. When Hayley suggested the team set up an agenda for discussing each of the problems assigned to the team, she was practicing which task role?

Task-oriented roles are the types of roles performed by group members to ensure that the roles of the group remain consistent.

Explain how diversity may both improve team performance and hurt team performance.

Norming is characterized by camaraderie and cohesiveness.

What Is Organizational Behaviour?

Perception, Personality, and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters