Question 1

How might team members having different mental models hinder team's performance? Create an example to illustrate your answer.

Accepted Answer

Mental models represent team members' kn

Question 2

Roles performed by group members to maintain good relationships within the group are referred to as

Accepted Answer

A) norms. 
B) task-oriented roles. 
C) maintenance roles. 
D) individual roles. 
E) role expectations. 
A) norms. 
B) task-oriented roles. 
C) maintenance roles. 
D) individual roles. 
E) role expectations.

Question 3

Problem-solving teams are also called

Accepted Answer

A) Problem-improvement teams. 
B) Self-directed teams. 
C) Process-improvement teams. 
D) Decision-making teams. 
E) Project teams. 
A) Problem-improvement teams. 
B) Self-directed teams. 
C) Process-improvement teams. 
D) Decision-making teams. 
E) Project teams.

Question 4

Which of the following characteristics would match to a problem-solving team?

Accepted Answer

A) 5-12 employees from the same department 
B) 5-12 employees from different departments 
C) Employees meet daily for discussions. 
D) Employees are in charge of planning and scheduling work. 
E) Employees take initiative to intervene and solve problems as they arise. 
A) 5-12 employees from the same department 
B) 5-12 employees from different departments 
C) Employees meet daily for discussions. 
D) Employees are in charge of planning and scheduling work. 
E) Employees take initiative to intervene and solve problems as they arise.

Question 5

The stage of development of the most task focused work would be

Accepted Answer

A) storming. 
B) norming. 
C) performing. 
D) adjourning. 
E) termination. 
A) storming. 
B) norming. 
C) performing. 
D) adjourning. 
E) termination.

Question 6

The team is in the performing stage and the leader phones to say that he can't be at the regularly scheduled meeting because of an emergency; he asks you to lead the team. You don't want to, because you believe this change will upset the team and it will definitely regress to the storming stage.

Accepted Answer

A) True 
 B)False

Question 7

Groups of students who are friends often choose seats near each other on the first day of class and become upset if an outsider takes "their" seats in a later class. This is an example of the development of norms through

Accepted Answer

A) groupthink. 
B) primacy. 
C) structure. 
D) gatekeeping. 
E) initiating. 
A) groupthink. 
B) primacy. 
C) structure. 
D) gatekeeping. 
E) initiating.

Question 8

For an OB team project, you have been assigned to a group of classmates to complete an assignment. According to the Punctuated-Equilibrium Model, teams tend to experience ________ about halfway between the first meeting and the assignment deadline.

Accepted Answer

A) transition 
B) "mid-life crisis" 
C) stagnation 
D) reinforcement of the initial fixed course 
E) equilibrium 
A) transition 
B) "mid-life crisis" 
C) stagnation 
D) reinforcement of the initial fixed course 
E) equilibrium

Question 9

Virtual teams can suffer from the absence of information about tone, attitude and other nonverbal cues as well as the social isolation of working only through technology.

Accepted Answer

A) True 
 B)False

Question 10

Millie is a fashion designer who, at the best of times, is under a great deal of pressure to design and produce samples of her work. She has highly skilled individuals on her team to keep the time between design and production as short as possible. If Millie limits the resources available to her team, this will

Accepted Answer

A) encourage greater group creativity. 
B) define new standards for efficiency. 
C) increase long term profitability. 
D) have a significant impact on her team's productivity. 
E) create a reputation for a strong business sense. 
A) encourage greater group creativity. 
B) define new standards for efficiency. 
C) increase long term profitability. 
D) have a significant impact on her team's productivity. 
E) create a reputation for a strong business sense.

Question 11

Having a common and meaningful purpose helps a group create a

Accepted Answer

A) general goal. 
B) strategic plan. 
C) cohesive working relationship. 
D) measurable and realistic goal. 
E) favourable public image. 
A) general goal. 
B) strategic plan. 
C) cohesive working relationship. 
D) measurable and realistic goal. 
E) favourable public image.

Question 12

Which of the following is an uncommon form of team in an organization?

Accepted Answer

A) problem-solving 
B) self-managed 
C) formulated 
D) cross-functional 
E) virtual 
A) problem-solving 
B) self-managed 
C) formulated 
D) cross-functional 
E) virtual

Question 13

The tendency for employees to exert less effort when working in a group than when working individually is called

Accepted Answer

A) status equity. 
B) conformity. 
C) compromising. 
D) social loafing. 
E) role conflict. 
A) status equity. 
B) conformity. 
C) compromising. 
D) social loafing. 
E) role conflict.

Question 14

The first stage in group development is

Accepted Answer

A) norming. 
B) storming. 
C) forming. 
D) performing. 
E) idea generating. 
A) norming. 
B) storming. 
C) forming. 
D) performing. 
E) idea generating.

Question 15

Paul was pleased to see that the members of his new team were a mix of different gender, demographic, and cultural characteristics. He saw this as a positive, but he was concerned that it could be a disadvantage to team functioning. Research would suggest this concern would be TRUE if

Accepted Answer

A) Paul's workplace is in a non-traditional and female-dominated industry. 
B) Paul's workplace is in a traditional, male-dominated industry. 
C) Paul's workplace is in a nontraditional industry, with no dominant gender. 
D) Paul's workplace is in a society that values diversity. 
E) Paul's workplace has norms of greater openness to new ideas. 
A) Paul's workplace is in a non-traditional and female-dominated industry. 
B) Paul's workplace is in a traditional, male-dominated industry. 
C) Paul's workplace is in a nontraditional industry, with no dominant gender. 
D) Paul's workplace is in a society that values diversity. 
E) Paul's workplace has norms of greater openness to new ideas.

Question 16

"Let's set up an agenda for discussing each of the problems we have to consider." This suggestion is an example of a harmonizing function to maintain good relations.

Accepted Answer

A) True 
 B)False

Question 17

List and describe the five stages of group development.

Accepted Answer

Suggested answer:
- forming-a great deal

Question 18

A problem-solving team is a

Accepted Answer

A) permanent cross-functional team. 
B) temporary cross-functional team. 
C) permanent process-improvement team. 
D) temporary committee. 
E) virtual team. 
A) permanent cross-functional team. 
B) temporary cross-functional team. 
C) permanent process-improvement team. 
D) temporary committee. 
E) virtual team.

Question 19

Virtual teams are typically dependent on work being completed face to face.

Accepted Answer

A) True 
 B)False

Question 20

The adjourning stage in group development is the last stage for temporary groups.

Accepted Answer

A) True 
 B)False

How might team members having different mental models hinder team's performance? Create an example to illustrate your answer.

Roles performed by group members to maintain good relationships within the group are referred to as

Problem-solving teams are also called

Which of the following characteristics would match to a problem-solving team?

The stage of development of the most task focused work would be

The team is in the performing stage and the leader phones to say that he can't be at the regularly scheduled meeting because of an emergency; he asks you to lead the team. You don't want to, because you believe this change will upset the team and it will definitely regress to the storming stage.

Groups of students who are friends often choose seats near each other on the first day of class and become upset if an outsider takes "their" seats in a later class. This is an example of the development of norms through

For an OB team project, you have been assigned to a group of classmates to complete an assignment. According to the Punctuated-Equilibrium Model, teams tend to experience ________ about halfway between the first meeting and the assignment deadline.

Virtual teams can suffer from the absence of information about tone, attitude and other nonverbal cues as well as the social isolation of working only through technology.

Having a common and meaningful purpose helps a group create a

Which of the following is an uncommon form of team in an organization?

The tendency for employees to exert less effort when working in a group than when working individually is called

The first stage in group development is

Paul was pleased to see that the members of his new team were a mix of different gender, demographic, and cultural characteristics. He saw this as a positive, but he was concerned that it could be a disadvantage to team functioning. Research would suggest this concern would be TRUE if

"Let's set up an agenda for discussing each of the problems we have to consider." This suggestion is an example of a harmonizing function to maintain good relations.

List and describe the five stages of group development.

A problem-solving team is a

Virtual teams are typically dependent on work being completed face to face.

The adjourning stage in group development is the last stage for temporary groups.

What Is Organizational Behaviour?

Perception, Personality, and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 6: Groups and Teamwork

How might team members having different mental models hinder team's performance? Create an example to illustrate your answer.

Roles performed by group members to maintain good relationships within the group are referred to as

Problem-solving teams are also called

Which of the following characteristics would match to a problem-solving team?

The stage of development of the most task focused work would be

The team is in the performing stage and the leader phones to say that he can't be at the regularly scheduled meeting because of an emergency; he asks you to lead the team. You don't want to, because you believe this change will upset the team and it will definitely regress to the storming stage.

Groups of students who are friends often choose seats near each other on the first day of class and become upset if an outsider takes "their" seats in a later class. This is an example of the development of norms through

For an OB team project, you have been assigned to a group of classmates to complete an assignment. According to the Punctuated-Equilibrium Model, teams tend to experience ________ about halfway between the first meeting and the assignment deadline.

Virtual teams can suffer from the absence of information about tone, attitude and other nonverbal cues as well as the social isolation of working only through technology.

Having a common and meaningful purpose helps a group create a

Which of the following is an uncommon form of team in an organization?

The tendency for employees to exert less effort when working in a group than when working individually is called

The first stage in group development is

Paul was pleased to see that the members of his new team were a mix of different gender, demographic, and cultural characteristics. He saw this as a positive, but he was concerned that it could be a disadvantage to team functioning. Research would suggest this concern would be TRUE if

"Let's set up an agenda for discussing each of the problems we have to consider." This suggestion is an example of a harmonizing function to maintain good relations.

List and describe the five stages of group development.

A problem-solving team is a

Virtual teams are typically dependent on work being completed face to face.

The adjourning stage in group development is the last stage for temporary groups.

What Is Organizational Behaviour?

Perception, Personality, and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters