Question 1

Infor's enterprise resource planning (ERP)products span the mid-range,serving higher-end small companies and lower-end large companies.

Accepted Answer

A) True 
 B)False

Question 2

Infor Business Cloud is an enterprise resource planning (ERP)solution that can be installed in a bare-bones way and offered as IaaS (infrastructure as a service).

Accepted Answer

A) True 
 B)False

Question 3

A new enterprise resource planning (ERP)implementation process cannot be carried out if a business is running on an old system.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is an example of a supply chain activity?

Accepted Answer

A) capacity planning 
B) marketing 
C) inventory management 
D) customer management 
A) capacity planning 
B) marketing 
C) inventory management 
D) customer management

Question 5

Customer relationship management (CRM),as an application that must be included in a true enterprise resource planning (ERP)product,includes ________.

Accepted Answer

A) cash management 
B) HR management 
C) sales prospecting 
D) capacity planning 
A) cash management 
B) HR management 
C) sales prospecting 
D) capacity planning

Question 6

An example of a stored procedure would be never to sell certain items at a discount.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a manufacturing activity that must be included in a true enterprise resource planning (ERP)product?

Accepted Answer

A) supplier management 
B) capacity planning 
C) sales prospecting 
D) procurement 
A) supplier management 
B) capacity planning 
C) sales prospecting 
D) procurement

Question 8

Explain briefly the steps for implementing enterprise resource planning (ERP)systems.

Accepted Answer

The first task in implementing ERP syste

Question 9

Small organizations tend to employ only one or two IT specialists who not only manage the enterprise resource planning (ERP)system,but the entire IS department as well.

Accepted Answer

A) True 
 B)False

Question 10

Enterprise resource planning (ERP)vendors design application programs to be configurable so that development teams can alter them to meet customer requirements without changing program code.

Accepted Answer

A) True 
 B)False

Question 11

The process of maintaining a general ledger,which must be integrated into applications in order to form a true enterprise resource planning (ERP)product,is a(n)________ activity.

Accepted Answer

A) supply chain 
B) accounting 
C) human resources 
D) manufacturing 
A) supply chain 
B) accounting 
C) human resources 
D) manufacturing

Question 12

Process blueprints are the inherent processes in an enterprise resource planning (ERP)solution that implement standard business processes.

Accepted Answer

A) True 
 B)False

Question 13

Explain how organizations of different sizes use enterprise resource planning (ERP)differently.

Accepted Answer

Companies of different sizes have one ve

Question 14

________ is a suite of applications,a database,and a set of inherent processes for consolidating business operations into a single,consistent computing platform.

Accepted Answer

A) Enterprise resource planning 
B) Customer relationship management 
C) Warehouse management system 
D) Supply chain management 
A) Enterprise resource planning 
B) Customer relationship management 
C) Warehouse management system 
D) Supply chain management

Question 15

What is the primary purpose of an enterprise resource planning (ERP)system?

Accepted Answer

The primary purpose of an ERP system is

Question 16

An enterprise resource planning (ERP)solution includes a database design,initial configuration data,and the company's operational data.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements describes a trigger?

Accepted Answer

A) It is a computer program stored within a database that runs to keep the database consistent when certain conditions arise. 
B) It is a computer program stored in a database that is used to enforce business rules. 
C) It is a set of inherent procedures in an enterprise resource planning (ERP)solution that implement standard business processes. 
D) It is a programming paradigm that describes computation in terms of statements that change a program state. 
A) It is a computer program stored within a database that runs to keep the database consistent when certain conditions arise. 
B) It is a computer program stored in a database that is used to enforce business rules. 
C) It is a set of inherent procedures in an enterprise resource planning (ERP)solution that implement standard business processes. 
D) It is a programming paradigm that describes computation in terms of statements that change a program state.

Question 18

For implementing enterprise resource planning (ERP)systems,the first task is to create a model of current business procedures and practices,which is called the as-is model.

Accepted Answer

A) True 
 B)False

Question 19

As an element of an enterprise resource planning (ERP)solution,supply chain includes scheduling,capacity planning,quality control,bill of materials,and related activities.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements is true of an enterprise resource planning (ERP)software in the cloud?

Accepted Answer

A) Customers of thick-client,client/server ERP software can move to the cloud at low costs. 
B) Cloud-based ERP software is more expensive for customers. 
C) Mobile systems using cloud-based ERP require thin-client applications. 
D) It is safe to provide mobile systems access to ERP systems. 
A) Customers of thick-client,client/server ERP software can move to the cloud at low costs. 
B) Cloud-based ERP software is more expensive for customers. 
C) Mobile systems using cloud-based ERP require thin-client applications. 
D) It is safe to provide mobile systems access to ERP systems.

Exam 21: Enterprise Resource Planning ERP Systems

Infor's enterprise resource planning (ERP)products span the mid-range,serving higher-end small companies and lower-end large companies.

Infor Business Cloud is an enterprise resource planning (ERP)solution that can be installed in a bare-bones way and offered as IaaS (infrastructure as a service).

A new enterprise resource planning (ERP)implementation process cannot be carried out if a business is running on an old system.

Which of the following is an example of a supply chain activity?

Customer relationship management (CRM),as an application that must be included in a true enterprise resource planning (ERP)product,includes ________.

An example of a stored procedure would be never to sell certain items at a discount.

Which of the following is a manufacturing activity that must be included in a true enterprise resource planning (ERP)product?

Explain briefly the steps for implementing enterprise resource planning (ERP)systems.

Small organizations tend to employ only one or two IT specialists who not only manage the enterprise resource planning (ERP)system,but the entire IS department as well.

Enterprise resource planning (ERP)vendors design application programs to be configurable so that development teams can alter them to meet customer requirements without changing program code.

The process of maintaining a general ledger,which must be integrated into applications in order to form a true enterprise resource planning (ERP)product,is a(n)________ activity.

Process blueprints are the inherent processes in an enterprise resource planning (ERP)solution that implement standard business processes.

Explain how organizations of different sizes use enterprise resource planning (ERP)differently.

________ is a suite of applications,a database,and a set of inherent processes for consolidating business operations into a single,consistent computing platform.

What is the primary purpose of an enterprise resource planning (ERP)system?

An enterprise resource planning (ERP)solution includes a database design,initial configuration data,and the company's operational data.

Which of the following statements describes a trigger?

For implementing enterprise resource planning (ERP)systems,the first task is to create a model of current business procedures and practices,which is called the as-is model.

As an element of an enterprise resource planning (ERP)solution,supply chain includes scheduling,capacity planning,quality control,bill of materials,and related activities.

Which of the following statements is true of an enterprise resource planning (ERP)software in the cloud?

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