Question 1

Flexible benefits plans are available worldwide.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following statements is true regarding employee recognition?

Accepted Answer

A)  Employee recognition is an extrinsic reward. 
B)  Critics argue that employee recognition programs are highly susceptible to political manipulation by management. 
C)  Employee recognition programs are expensive. 
D)  Centralized programs across multiple offices in different countries can hinder the process of employee recognition programs. 
E)  Employee stock option is a more powerful workplace motivator than recognition. 
A)  Employee recognition is an extrinsic reward. 
B)  Critics argue that employee recognition programs are highly susceptible to political manipulation by management. 
C)  Employee recognition programs are expensive. 
D)  Centralized programs across multiple offices in different countries can hinder the process of employee recognition programs. 
E)  Employee stock option is a more powerful workplace motivator than recognition.

Question 3

Which of the following represents a pay plan that rewards employees for recent performance rather than historical performance?

Accepted Answer

A)  bonus 
B)  flexible benefits 
C)  modular plans 
D)  cafeteria plans 
E)  base salary 
A)  bonus 
B)  flexible benefits 
C)  modular plans 
D)  cafeteria plans 
E)  base salary

Question 4

A flextime arrangement requires all employees to be at their jobs during the common core period.

Accepted Answer

A) True 
 B)False

Question 5

Discuss the advantages and disadvantages of flextime.

Accepted Answer

There are several advantages of flextime

Question 6

Research suggests that financial incentives may be more motivating in the short-run, but in the long-run, non-financial incentives work best.

Accepted Answer

A) True 
 B)False

Question 7

A prerequisite condition for job rotation is the ________.

Accepted Answer

A)  presence of high level of autonomy among workers 
B)  presence of high need for affiliation among workers 
C)  presence of employees with similar skill sets and requirements 
D)  presence of alternative work arrangements for employees to avail 
E)  presence of employee involvement programs 
A)  presence of high level of autonomy among workers 
B)  presence of high need for affiliation among workers 
C)  presence of employees with similar skill sets and requirements 
D)  presence of alternative work arrangements for employees to avail 
E)  presence of employee involvement programs

Question 8

________ bases a portion of an employee's pay on some individual and/or organizational measure of performance.

Accepted Answer

A)  Guaranteed pay program 
B)  Variable-pay program 
C)  Flexible benefits program 
D)  Modular plans program 
E)  Base pay program 
A)  Guaranteed pay program 
B)  Variable-pay program 
C)  Flexible benefits program 
D)  Modular plans program 
E)  Base pay program

Question 9

According to the job characteristics model, task significance is the degree to which ________.

Accepted Answer

A)  a job requires completion of a whole and identifiable piece of work 
B)  a job generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling work and determining its procedure 
D)  a job bears an impact on the lives or work of other people 
E)  a job requires a variety of different activities 
A)  a job requires completion of a whole and identifiable piece of work 
B)  a job generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling work and determining its procedure 
D)  a job bears an impact on the lives or work of other people 
E)  a job requires a variety of different activities

Question 10

Explain how participative management can enhance skill variety, task identity, and autonomy as described in the Job Characteristics Model (JCM).

Accepted Answer

Skill variety, the degree to which a job

Question 11

Personal contacts with beneficiaries is a required component of relational job design.

Accepted Answer

A) True 
 B)False

Question 12

A variable-pay program bases a portion of an employee's pay on some individual and/or organizational measure of performance.

Accepted Answer

A) True 
 B)False

Question 13

Andrew is a software tester. He runs through the same types of programs day after day looking for bugs and reporting them. He is taking night classes on programming. Often, he knows the best solution to many of the bugs, but he is still learning to code. Describe two job characteristics that Andrew is striving to improve, and explain two ways that Andrew's manager can redesign his current job to help him reach his goals.

Accepted Answer

Andrew is striving to have greater task

Question 14

Jobs with high autonomy give workers a feeling of personal responsibility for the results.

Accepted Answer

A) True 
 B)False

Question 15

For management, a major downside of telecommuting is ________.

Accepted Answer

A)  decreased productivity 
B)  increased turnover 
C)  reduced morale 
D)  difficulty in scheduling work 
E)  decreased collaboration 
A)  decreased productivity 
B)  increased turnover 
C)  reduced morale 
D)  difficulty in scheduling work 
E)  decreased collaboration

Question 16

The two major forms of employee involvement are participative management and ________.

Accepted Answer

A)  organizational restructuring 
B)  job sharing 
C)  representative participation 
D)  job rotation 
E)  job enlargement 
A)  organizational restructuring 
B)  job sharing 
C)  representative participation 
D)  job rotation 
E)  job enlargement

Question 17

Extraverted and emotionally stable individuals tend to be more receptive to and perform better under pay for performance, whereas conscientious employees are not as receptive.

Accepted Answer

A) True 
 B)False

Question 18

CalTrack Services has been facing employee-related issues like decreased productivity, low morale, and poor organizational commitment in recent times. At a meeting to discuss strategies to address these issues of immediate concern, Joe McEnroe, the production manager, proposed that the roles of employees working on key projects be enhanced to increase autonomy. He felt that this would enhance productivity, motivation, and accountability. Taking a cue from McEnroe, Paul Wilbur suggested job rotation as a solution to the problem they were facing. Wilbur felt that a change of job roles would make the employees keener to learn and perform. He emphasized that job rotation would help management create a larger skill base to choose from, depending on the needs of specific projects.
-Which of the following, if true, would strengthen the argument in favor of adopting job rotation?

Accepted Answer

A)  The company is currently facing numerous budget constraints. 
B)  The company can enhance productivity of existing employees in various areas for different projects. 
C)  Two front-level managers have resigned in the last quarter as they were not promoted. 
D)  The company has launched a new brand which is cannibalizing one of its existing products. 
E)  The company has recently given employees new responsibilities by combining their routine tasks into natural work units. 
A)  The company is currently facing numerous budget constraints. 
B)  The company can enhance productivity of existing employees in various areas for different projects. 
C)  Two front-level managers have resigned in the last quarter as they were not promoted. 
D)  The company has launched a new brand which is cannibalizing one of its existing products. 
E)  The company has recently given employees new responsibilities by combining their routine tasks into natural work units.

Question 19

A sales associate working from home is telecommuting; another sales associate traveling and working from her car on a business trip is not.

Accepted Answer

A) True 
 B)False

Question 20

The core dimensions of the job characteristics model can be combined into a single predictive index called ________.

Accepted Answer

A)  extrinsic motivation score 
B)  personal outcome score 
C)  job diagnostic score 
D)  motivating potential score 
E)  potential development score 
A)  extrinsic motivation score 
B)  personal outcome score 
C)  job diagnostic score 
D)  motivating potential score 
E)  potential development score

Flexible benefits plans are available worldwide.

Which of the following statements is true regarding employee recognition?

Which of the following represents a pay plan that rewards employees for recent performance rather than historical performance?

A flextime arrangement requires all employees to be at their jobs during the common core period.

Discuss the advantages and disadvantages of flextime.

Research suggests that financial incentives may be more motivating in the short-run, but in the long-run, non-financial incentives work best.

A prerequisite condition for job rotation is the ________.

________ bases a portion of an employee's pay on some individual and/or organizational measure of performance.

According to the job characteristics model, task significance is the degree to which ________.

Explain how participative management can enhance skill variety, task identity, and autonomy as described in the Job Characteristics Model (JCM).

Personal contacts with beneficiaries is a required component of relational job design.

A variable-pay program bases a portion of an employee's pay on some individual and/or organizational measure of performance.

Jobs with high autonomy give workers a feeling of personal responsibility for the results.

For management, a major downside of telecommuting is ________.

The two major forms of employee involvement are participative management and ________.

Extraverted and emotionally stable individuals tend to be more receptive to and perform better under pay for performance, whereas conscientious employees are not as receptive.

A sales associate working from home is telecommuting; another sales associate traveling and working from her car on a business trip is not.

The core dimensions of the job characteristics model can be combined into a single predictive index called ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

Flexible benefits plans are available worldwide.

Which of the following statements is true regarding employee recognition?

Which of the following represents a pay plan that rewards employees for recent performance rather than historical performance?

A flextime arrangement requires all employees to be at their jobs during the common core period.

Discuss the advantages and disadvantages of flextime.

Research suggests that financial incentives may be more motivating in the short-run, but in the long-run, non-financial incentives work best.

A prerequisite condition for job rotation is the ________.

________ bases a portion of an employee's pay on some individual and/or organizational measure of performance.

According to the job characteristics model, task significance is the degree to which ________.

Explain how participative management can enhance skill variety, task identity, and autonomy as described in the Job Characteristics Model (JCM).

Personal contacts with beneficiaries is a required component of relational job design.

A variable-pay program bases a portion of an employee's pay on some individual and/or organizational measure of performance.

Jobs with high autonomy give workers a feeling of personal responsibility for the results.

For management, a major downside of telecommuting is ________.

The two major forms of employee involvement are participative management and ________.

Extraverted and emotionally stable individuals tend to be more receptive to and perform better under pay for performance, whereas conscientious employees are not as receptive.

A sales associate working from home is telecommuting; another sales associate traveling and working from her car on a business trip is not.

The core dimensions of the job characteristics model can be combined into a single predictive index called ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters