Question 1

Describe telecommuting as an alternative work arrangement.

Accepted Answer

Telecommuting refers to working at home

Question 2

People with more education are more apt to work from home.

Accepted Answer

A) True 
 B)False

Question 3

Compare and contrast the benefits of intrinsic rewards, such as recognition, and extrinsic rewards, such as pay, as forms of motivation.

Accepted Answer

Organizations are increasingly recognizi

Question 4

Feedback is the degree to which carrying out work activities generates direct and clear information about one's own performance.

Accepted Answer

A) True 
 B)False

Question 5

John Dunker is one of the best firefighters in his squad, and he recently received an award for his outstanding performance. From this information, it may be concluded that John's job has low task significance.

Accepted Answer

A) True 
 B)False

Question 6

Janice and Shane are both senior software analysts. They have worked together on projects for six years and get along very well. Janice is anticipating the arrival of her first child and will not be able to work on a full-time basis in the future. Shane is contemplating opening his own business as a home media installation consultant and does not want to continue to work full time. They both need some income. Which of the following alternative job structures would be best for Janice and Shane?

Accepted Answer

A)  job enlargement 
B)  telecommuting 
C)  job rotation 
D)  job sharing 
E)  job enrichment 
A)  job enlargement 
B)  telecommuting 
C)  job rotation 
D)  job sharing 
E)  job enrichment

Question 7

What is employee involvement and why is it important? What are the two major forms of employee involvement?

Accepted Answer

Employee involvement is defined as a par

Question 8

Relational job design relates to ________.

Accepted Answer

A)  periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level 
B)  expansion of jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work 
C)  redistribution of power within the organization through work councils and board representations 
D)  distribution of a significant degree of power between subordinates and supervisors 
E)  design of jobs and work so employees are motivated to promote the well-being of an organization's beneficiaries 
A)  periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level 
B)  expansion of jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work 
C)  redistribution of power within the organization through work councils and board representations 
D)  distribution of a significant degree of power between subordinates and supervisors 
E)  design of jobs and work so employees are motivated to promote the well-being of an organization's beneficiaries

Question 9

What is an advantage of bonuses over merit-based pay plan?

Accepted Answer

A)  Employees don't view bonuses as a part of their salary. 
B)  Bonuses improve flexibility of the workforce. 
C)  Bonuses are paid based on a formula. 
D)  Bonuses improve performance of the group as a whole. 
E)  Employees are rewarded for recent performance. 
A)  Employees don't view bonuses as a part of their salary. 
B)  Bonuses improve flexibility of the workforce. 
C)  Bonuses are paid based on a formula. 
D)  Bonuses improve performance of the group as a whole. 
E)  Employees are rewarded for recent performance.

Question 10

CalTrack Services has been facing employee-related issues like decreased productivity, low morale, and poor organizational commitment in recent times. At a meeting to discuss strategies to address these issues of immediate concern, Joe McEnroe, the production manager, proposed that the roles of employees working on key projects be enhanced to increase autonomy. He felt that this would enhance productivity, motivation, and accountability. Taking a cue from McEnroe, Paul Wilbur suggested job rotation as a solution to the problem they were facing. Wilbur felt that a change of job roles would make the employees keener to learn and perform. He emphasized that job rotation would help management create a larger skill base to choose from, depending on the needs of specific projects.
-Which of the following, if true, would weaken the argument of adopting job rotation?

Accepted Answer

A)  The employees of the company have similar skill sets which are suited to transfer of learning. 
B)  The company has been conducting professional training programs to keep all employees up-to-date with the developments in the field. 
C)  AmWeb, one of the major rival firms, witnessed a substantial rise in profits following its cross-training program for employees. 
D)  The research evidence favoring job rotation has rarely used samples from the service industry. 
E)  The company is now entering its busiest business season with multiple project deadlines. 
A)  The employees of the company have similar skill sets which are suited to transfer of learning. 
B)  The company has been conducting professional training programs to keep all employees up-to-date with the developments in the field. 
C)  AmWeb, one of the major rival firms, witnessed a substantial rise in profits following its cross-training program for employees. 
D)  The research evidence favoring job rotation has rarely used samples from the service industry. 
E)  The company is now entering its busiest business season with multiple project deadlines.

Question 11

After the training and development manager at Add Worth, Nicole Hayes, resigned, the CEO has made it a priority that the position be filled soon by someone of equal expertise and experience as Nicole. To locate the right candidate, Jennifer Ray, the HR manager, has been contacting recruitment firms, checking job sites, and pushing for referrals from the employees. However, she has only found candidates with little or no experience in the field who were willing to work full time for the position. At the next meeting with the CEO, Jennifer proposes an alternative strategy; she suggests hiring two experienced candidates who are open to the idea of handling the training needs on a part-time basis as a team. The CEO listens to her proposal but is not too convinced by it. Which of the following, if true, would strengthen Jennifer's proposal to use job sharing for the vacant position?

Accepted Answer

A)  Trainers are exempted from the requirement of being at the office throughout the common core period of the workday. 
B)  The employees of the company on the work council have planned to demand the flextime option. 
C)  A good proportion of the company's prized workforce comprises employees from the baby boomer generation who are set to retire in the impending future. 
D)  The headhunting firms that Jennifer contacted are usually helpful in generating a good pool of potential candidates. 
E)  A rival firm recently adopted telecommuting to reduce administrative costs cutting into its bottom line. 
A)  Trainers are exempted from the requirement of being at the office throughout the common core period of the workday. 
B)  The employees of the company on the work council have planned to demand the flextime option. 
C)  A good proportion of the company's prized workforce comprises employees from the baby boomer generation who are set to retire in the impending future. 
D)  The headhunting firms that Jennifer contacted are usually helpful in generating a good pool of potential candidates. 
E)  A rival firm recently adopted telecommuting to reduce administrative costs cutting into its bottom line.

Question 12

Describe the aspects of a company bonus plan.

Accepted Answer

Bonuses represent a pay plan that reward

Question 13

Managers at Flavors, a restaurant chain, train their employees such that in the absence of employees, someone trained in the same skills can step in and do the job equally well. Thus, many modules in training are extensive as they provide employees with details of the skill sets required for different jobs. In practice, this lengthy training program does help the company as a well-trained and flexible workforce is at their disposal at all times. The managers at Flavors use ________.

Accepted Answer

A)  job rotation 
B)  vertical enhancement 
C)  telecommuting 
D)  job sharing 
E)  flextime 
A)  job rotation 
B)  vertical enhancement 
C)  telecommuting 
D)  job sharing 
E)  flextime

Question 14

Amanda McPherson is a working mother with one child and an ailing parent to look after in addition to her duties as a wife and job responsibilities as a legal consultant. Since Amanda always feels pressed for time, the news that the consultancy she works for would allow her to work from home two days a week came as a great relief to her. She now feels more motivated to work for the company, as the company has taken into account her personal and professional needs. The company has allowed Amanda to use the option of ________.

Accepted Answer

A)  gainsharing 
B)  offshoring 
C)  telecommuting 
D)  homeshoring 
E)  job sharing 
A)  gainsharing 
B)  offshoring 
C)  telecommuting 
D)  homeshoring 
E)  job sharing

Question 15

________ is a participative process that uses employees' input to increase their commitment to the organization's success.

Accepted Answer

A)  Job enrichment 
B)  Employee involvement 
C)  Vertical integration 
D)  Groupshifting 
E)  Job sharing 
A)  Job enrichment 
B)  Employee involvement 
C)  Vertical integration 
D)  Groupshifting 
E)  Job sharing

Question 16

To be effective, an employee involvement program must ________.

Accepted Answer

A)  eliminate obsolete positions in order to save other positions 
B)  be tailored to local and national norms 
C)  mandatorily establish work councils in the company 
D)  eliminate the influence of employees in managerial decision making 
E)  implement autocratic ways of handling its employees 
A)  eliminate obsolete positions in order to save other positions 
B)  be tailored to local and national norms 
C)  mandatorily establish work councils in the company 
D)  eliminate the influence of employees in managerial decision making 
E)  implement autocratic ways of handling its employees

Question 17

Which of the following is true about flextime in regard to different cultures?

Accepted Answer

A)  Flextime tends to be viewed similarly in cultures throughout the world. 
B)  Flextime is only available in the U.S., not in other cultures. 
C)  In some countries, employers cannot refuse reasonable request for flextime. 
D)  Collectivist cultures offer flextime at high rates since autonomy is valued and expected. 
E)  Collectivist cultures do not offer flextime. 
A)  Flextime tends to be viewed similarly in cultures throughout the world. 
B)  Flextime is only available in the U.S., not in other cultures. 
C)  In some countries, employers cannot refuse reasonable request for flextime. 
D)  Collectivist cultures offer flextime at high rates since autonomy is valued and expected. 
E)  Collectivist cultures do not offer flextime.

Question 18

The two most common forms of representative participation are ________ and board representatives.

Accepted Answer

A)  quality circles 
B)  works councils 
C)  employee unions 
D)  task teams 
E)  cross-functional teams 
A)  quality circles 
B)  works councils 
C)  employee unions 
D)  task teams 
E)  cross-functional teams

Question 19

A(n) ________ pay plan pays for individual performance based on performance appraisal ratings.

Accepted Answer

A)  piece-rate 
B)  merit-based 
C)  employee stock ownership 
D)  profit-sharing 
E)  gainsharing 
A)  piece-rate 
B)  merit-based 
C)  employee stock ownership 
D)  profit-sharing 
E)  gainsharing

Question 20

Job enrichment improves employees' skills by periodically shifting an employee from one task to another with similar skill requirements at the same organizational level.

Accepted Answer

A) True 
 B)False

Describe telecommuting as an alternative work arrangement.

People with more education are more apt to work from home.

Compare and contrast the benefits of intrinsic rewards, such as recognition, and extrinsic rewards, such as pay, as forms of motivation.

Feedback is the degree to which carrying out work activities generates direct and clear information about one's own performance.

John Dunker is one of the best firefighters in his squad, and he recently received an award for his outstanding performance. From this information, it may be concluded that John's job has low task significance.

What is employee involvement and why is it important? What are the two major forms of employee involvement?

Relational job design relates to ________.

What is an advantage of bonuses over merit-based pay plan?

Describe the aspects of a company bonus plan.

________ is a participative process that uses employees' input to increase their commitment to the organization's success.

To be effective, an employee involvement program must ________.

Which of the following is true about flextime in regard to different cultures?

The two most common forms of representative participation are ________ and board representatives.

A(n) ________ pay plan pays for individual performance based on performance appraisal ratings.

Job enrichment improves employees' skills by periodically shifting an employee from one task to another with similar skill requirements at the same organizational level.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

Describe telecommuting as an alternative work arrangement.

People with more education are more apt to work from home.

Compare and contrast the benefits of intrinsic rewards, such as recognition, and extrinsic rewards, such as pay, as forms of motivation.

Feedback is the degree to which carrying out work activities generates direct and clear information about one's own performance.

John Dunker is one of the best firefighters in his squad, and he recently received an award for his outstanding performance. From this information, it may be concluded that John's job has low task significance.

What is employee involvement and why is it important? What are the two major forms of employee involvement?

Relational job design relates to ________.

What is an advantage of bonuses over merit-based pay plan?

Describe the aspects of a company bonus plan.

________ is a participative process that uses employees' input to increase their commitment to the organization's success.

To be effective, an employee involvement program must ________.

Which of the following is true about flextime in regard to different cultures?

The two most common forms of representative participation are ________ and board representatives.

A(n) ________ pay plan pays for individual performance based on performance appraisal ratings.

Job enrichment improves employees' skills by periodically shifting an employee from one task to another with similar skill requirements at the same organizational level.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters