Question 1

The idea that achievable but difficult goals motivate employees is central to ____________.

Accepted Answer

A) expectancy theory 
B) goal-setting theory 
C) ERG theory 
D) equity theory 
A) expectancy theory 
B) goal-setting theory 
C) ERG theory 
D) equity theory B

Question 2

The maintenance factors of two-factor theory are also called __________.

Accepted Answer

A) basic motivators 
B) low motivators 
C) extrinsic motivators 
D) intrinsic motivators 
A) basic motivators 
B) low motivators 
C) extrinsic motivators 
D) intrinsic motivators C

Question 3

Discuss the major similarities and differences among the three process motivation theories.

Accepted Answer

The similarity among the three process motivation theories is their focus on understanding how employees choose behaviors to fulfill their needs.However, they are very different in how they perceive employee motivation.Equity theory proposes that employees are motivated when their perceived inputs equal outputs.Goal-setting theory proposes that achievable but difficult goals motivate employees.Expectancy theory proposes that employees are motivated when they believe they can accomplish a task and the rewards for doing so are worth the effort.

Question 4

Hierarchy of needs theory is one of the ______________.

Accepted Answer

A) process motivation theories 
B) content motivation theories 
C) reinforcement theories 
D) internal motivation theories 
A) process motivation theories 
B) content motivation theories 
C) reinforcement theories 
D) internal motivation theories

Question 5

Each of the following is a pay for performance approach, except __________.

Accepted Answer

A) flexible spending accounts 
B) bonuses 
C) profit sharing 
D) stock options 
A) flexible spending accounts 
B) bonuses 
C) profit sharing 
D) stock options

Question 6

There is no single universally accepted theory of how to motivate people.

Accepted Answer

A) True 
 B)False

Question 7

In terms of acquired needs theory, managers tend to have __________.

Accepted Answer

A) High n Pow, high n Ach, high n Aff 
B) High n Pow, high n Ach, low n Aff 
C) High n Pow, low n Ach, high n Aff 
D) High n Pow, low n Ach, low n Aff 
A) High n Pow, high n Ach, high n Aff 
B) High n Pow, high n Ach, low n Aff 
C) High n Pow, low n Ach, high n Aff 
D) High n Pow, low n Ach, low n Aff

Question 8

Content motivation theories focus on understanding how employees choose behaviors to fulfill their needs.

Accepted Answer

A) True 
 B)False

Question 9

When training employees, which form of reinforcement generally works better than punishment?

Accepted Answer

A) Positive 
B) Avoidance 
C) Negative 
D) Extinction 
A) Positive 
B) Avoidance 
C) Negative 
D) Extinction

Question 10

The performance formula is performance = _________________________________________.

Accepted Answer

A) motivation + ability + resources 
B) effort x ability x resources 
C) motivation x ability x resources 
D) motivation x effort x talent 
A) motivation + ability + resources 
B) effort x ability x resources 
C) motivation x ability x resources 
D) motivation x effort x talent

Question 11

Operant conditioning is another name for __________.

Accepted Answer

A) equity theory 
B) expectancy theory 
C) goal-setting theory 
D) reinforcement theory 
A) equity theory 
B) expectancy theory 
C) goal-setting theory 
D) reinforcement theory

Question 12

Who created the formula for the expectancy theory?

Accepted Answer

A) B.F.Skinner 
B) David McClelland 
C) Victor Vroom 
D) J.Stacy Adams 
A) B.F.Skinner 
B) David McClelland 
C) Victor Vroom 
D) J.Stacy Adams

Question 13

Managers' expectations of employees can impact the employees' motivation.This is called ______.

Accepted Answer

A) motivation process 
B) Pygmalion effect 
C) performance formula 
D) leadership 
A) motivation process 
B) Pygmalion effect 
C) performance formula 
D) leadership

Question 14

The idea that employees are motivated by motivators rather than by maintenance factors belongs to which motivational theory?

Accepted Answer

A) Hierarchy of needs theory 
B) ERG theory 
C) Two-factor theory 
D) Acquired needs theory 
A) Hierarchy of needs theory 
B) ERG theory 
C) Two-factor theory 
D) Acquired needs theory

Question 15

In which country is McClelland's need for achievement more predominant than elsewhere?

Accepted Answer

A) Norway 
B) Sweden 
C) United States 
D) Greece 
A) Norway 
B) Sweden 
C) United States 
D) Greece

Question 16

___________________ propose that the consequences of their behavior will motivate employees to behave in predetermined ways.

Accepted Answer

A) Process motivation theories 
B) Content motivation theories 
C) Reinforcement theories 
D) Internal motivation theories 
A) Process motivation theories 
B) Content motivation theories 
C) Reinforcement theories 
D) Internal motivation theories

Question 17

Jamal wants to hire employees who have a strong desire to achieve high levels of performance.He isn't interested in employees with a high need for power over others or relationships with others.Which of the following theories does Jamal agree mostly with?

Accepted Answer

A) Hierarchy of needs theory 
B) ERG theory 
C) Two-factor theory 
D) Acquired needs theory 
A) Hierarchy of needs theory 
B) ERG theory 
C) Two-factor theory 
D) Acquired needs theory

Question 18

Which of the following is not one of the five needs in the hierarchy of needs theory of motivation?

Accepted Answer

A) Social needs 
B) Safety needs 
C) Intrinsic needs 
D) Esteem needs 
A) Social needs 
B) Safety needs 
C) Intrinsic needs 
D) Esteem needs

Question 19

Under equity theory, all of the following would be considered a possible input, except __________.

Accepted Answer

A) status 
B) seniority 
C) pay 
D) intelligence 
A) status 
B) seniority 
C) pay 
D) intelligence

Question 20

The giving praise model is a five-step process that begins with telling the employee what they did correctly and ends with encouraging repeat performance.

Accepted Answer

A) True 
 B)False

The idea that achievable but difficult goals motivate employees is central to ____________.

The maintenance factors of two-factor theory are also called __________.

Discuss the major similarities and differences among the three process motivation theories.

Hierarchy of needs theory is one of the ______________.

Each of the following is a pay for performance approach, except __________.

There is no single universally accepted theory of how to motivate people.

In terms of acquired needs theory, managers tend to have __________.

Content motivation theories focus on understanding how employees choose behaviors to fulfill their needs.

When training employees, which form of reinforcement generally works better than punishment?

The performance formula is performance = _________________________________________.

Operant conditioning is another name for __________.

Who created the formula for the expectancy theory?

Managers' expectations of employees can impact the employees' motivation.This is called ______.

The idea that employees are motivated by motivators rather than by maintenance factors belongs to which motivational theory?

In which country is McClelland's need for achievement more predominant than elsewhere?

___________________ propose that the consequences of their behavior will motivate employees to behave in predetermined ways.

Jamal wants to hire employees who have a strong desire to achieve high levels of performance.He isn't interested in employees with a high need for power over others or relationships with others.Which of the following theories does Jamal agree mostly with?

Which of the following is not one of the five needs in the hierarchy of needs theory of motivation?

Under equity theory, all of the following would be considered a possible input, except __________.

The giving praise model is a five-step process that begins with telling the employee what they did correctly and ends with encouraging repeat performance.

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Organizing and Delegating Work

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters

Exam 11: Motivating for High Performance

The idea that achievable but difficult goals motivate employees is central to ____________.

The maintenance factors of two-factor theory are also called __________.

Discuss the major similarities and differences among the three process motivation theories.

Hierarchy of needs theory is one of the ______________.

Each of the following is a pay for performance approach, except __________.

There is no single universally accepted theory of how to motivate people.

In terms of acquired needs theory, managers tend to have __________.

Content motivation theories focus on understanding how employees choose behaviors to fulfill their needs.

When training employees, which form of reinforcement generally works better than punishment?

The performance formula is performance = _________________________________________.

Operant conditioning is another name for __________.

Who created the formula for the expectancy theory?

Managers' expectations of employees can impact the employees' motivation.This is called ______.

The idea that employees are motivated by motivators rather than by maintenance factors belongs to which motivational theory?

In which country is McClelland's need for achievement more predominant than elsewhere?

___________________ propose that the consequences of their behavior will motivate employees to behave in predetermined ways.

Jamal wants to hire employees who have a strong desire to achieve high levels of performance.He isn't interested in employees with a high need for power over others or relationships with others.Which of the following theories does Jamal agree mostly with?

Which of the following is not one of the five needs in the hierarchy of needs theory of motivation?

Under equity theory, all of the following would be considered a possible input, except __________.

The giving praise model is a five-step process that begins with telling the employee what they did correctly and ends with encouraging repeat performance.

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Organizing and Delegating Work

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters