Question 1

In the creative process, __________ is when you make sure the idea is practical.

Accepted Answer

A) illumination 
B) incubation 
C) preparation 
D) evaluation 
A) illumination 
B) incubation 
C) preparation 
D) evaluation D

Question 2

Isak is preparing to open his new store, which will sell fashionable clothing for men.He needs to determine the best way to allocate the limited shelf space in his small store between his inventory of pants, shirts, and accessories.Isak should use __________.

Accepted Answer

A) linear programming 
B) probability theory 
C) queuing theory 
D) break-even analysis 
A) linear programming 
B) probability theory 
C) queuing theory 
D) break-even analysis A

Question 3

Creativity is a way of thinking that generates new ideas.

Accepted Answer

A) True 
 B)False  True

Question 4

The difference between objectives and criteria is that __________.

Accepted Answer

A) Objectives state what the decision should accomplish, criteria are the standards that alternatives should meet. 
B) Objectives measure the severity of the problem, criteria define the causes. 
C) Objectives are the standards that alternatives should meet, criteria state what the decision should accomplish. 
D) Objectives define the causes, criteria measure the severity of the problem. 
A) Objectives state what the decision should accomplish, criteria are the standards that alternatives should meet. 
B) Objectives measure the severity of the problem, criteria define the causes. 
C) Objectives are the standards that alternatives should meet, criteria state what the decision should accomplish. 
D) Objectives define the causes, criteria measure the severity of the problem.

Question 5

A major reason that decisions, once reached, are not successfully implemented is the lack of a detailed plan to achieve the objectives of the decision.

Accepted Answer

A) True 
 B)False

Question 6

What is the most effective way to prevent future problems?

Accepted Answer

A) React as quickly as possible to each problem. 
B) Think about each problem thoroughly when it happens. 
C) Develop plans to prevent problems before they occur. 
D) Evaluate all problems at the end of each week. 
A) React as quickly as possible to each problem. 
B) Think about each problem thoroughly when it happens. 
C) Develop plans to prevent problems before they occur. 
D) Evaluate all problems at the end of each week.

Question 7

According to the decision-making model, what happens after planning and implementing the decision?

Accepted Answer

A) Classify and define the problem or opportunity. 
B) Analyze alternatives and select the most feasible. 
C) Set objectives. 
D) Control the decision. 
A) Classify and define the problem or opportunity. 
B) Analyze alternatives and select the most feasible. 
C) Set objectives. 
D) Control the decision.

Question 8

Which of the following is not a recommendation for brainstorming?

Accepted Answer

A) Carefully evaluate alternatives as they are generated. 
B) Everyone should have an equal voice. 
C) Include diverse people. 
D) Wild suggestions are welcome. 
A) Carefully evaluate alternatives as they are generated. 
B) Everyone should have an equal voice. 
C) Include diverse people. 
D) Wild suggestions are welcome.

Question 9

State the difference between creativity and innovation.

Accepted Answer

Creativity is a way of thinkin

Question 10

Bryon, the accounting manager, has recently had to meet with his supervisor because there have been several issues with the budget he constructed regarding duplication; this led to a lack of efficiency and extra waste.His supervisor feels Bryon might have been making some hasty decisions while working on the budget.What should Bryon do at this point?

Accepted Answer

A) Continue to make decisions in the same manner. 
B) Double-check the budget several times to ensure accuracy. 
C) Start implementing the decision-making model when evaluating problems. 
D) Request additional training. 
A) Continue to make decisions in the same manner. 
B) Double-check the budget several times to ensure accuracy. 
C) Start implementing the decision-making model when evaluating problems. 
D) Request additional training.

Question 11

____________ is the final stage in the creative process.

Accepted Answer

A) Clarification 
B) Preparation 
C) Evaluation 
D) Incubation and illumination 
A) Clarification 
B) Preparation 
C) Evaluation 
D) Incubation and illumination

Question 12

Which of the following is not one of the three stages in the creative process?

Accepted Answer

A) Incubation and illumination 
B) Preparation 
C) Clarification 
D) Evaluation 
A) Incubation and illumination 
B) Preparation 
C) Clarification 
D) Evaluation

Question 13

An important part of defining the problem is __________.

Accepted Answer

A) distinguishing the symptoms from the cause 
B) asking others what is causing the problem 
C) observing the problem 
D) comparing the problem to past problems 
A) distinguishing the symptoms from the cause 
B) asking others what is causing the problem 
C) observing the problem 
D) comparing the problem to past problems

Question 14

Lauren manages a plant that makes gourmet soft drinks.She needs to determine the best time to shut down the bottling line to be sanitized.As the rest of the facility will continue to operate during this process, she needs to make sure the impact on the other parts of the plant is minimal, or her other workers will end up with little to do until the bottling line is up and running again.Lauren should use __________.

Accepted Answer

A) linear programming 
B) probability theory 
C) queuing theory 
D) break-even analysis 
A) linear programming 
B) probability theory 
C) queuing theory 
D) break-even analysis

Question 15

Big data has been most visible, to date, in __________.

Accepted Answer

A) manufacturing 
B) retailing 
C) service 
D) hospitality 
A) manufacturing 
B) retailing 
C) service 
D) hospitality

Question 16

Which of the following is representative of reflexive decision making?

Accepted Answer

A) The individual takes lots of time to make a decision. 
B) It is possible to lose out on opportunities from procrastination. 
C) There is often waste and duplication. 
D) Individuals tend to follow the steps in the decision making model. 
A) The individual takes lots of time to make a decision. 
B) It is possible to lose out on opportunities from procrastination. 
C) There is often waste and duplication. 
D) Individuals tend to follow the steps in the decision making model.

Question 17

What should you do if you are controlling the decision and the implementation is not going as planned?

Accepted Answer

A) Let somebody else take over. 
B) Ignore the problem and continue. 
C) Let the issue work itself out. 
D) Backtrack to prior steps to take corrective action. 
A) Let somebody else take over. 
B) Ignore the problem and continue. 
C) Let the issue work itself out. 
D) Backtrack to prior steps to take corrective action.

Question 18

After setting objectives and criteria, the next step is to analyze alternatives and select the most feasible one.

Accepted Answer

A) True 
 B)False

Question 19

In the creative process, __________ is when your subconscious works on the problem.

Accepted Answer

A) illumination 
B) incubation 
C) preparation 
D) evaluation 
A) illumination 
B) incubation 
C) preparation 
D) evaluation

Question 20

Samantha's boss has asked her to find the quantity of pens they will have to produce in order to balance out the costs that get put into production.Which method should she use to determine this number?

Accepted Answer

A) Break-even analysis 
B) Capital budgeting 
C) Queuing theory 
D) Probability theory 
A) Break-even analysis 
B) Capital budgeting 
C) Queuing theory 
D) Probability theory

In the creative process, __________ is when you make sure the idea is practical.

Isak is preparing to open his new store, which will sell fashionable clothing for men.He needs to determine the best way to allocate the limited shelf space in his small store between his inventory of pants, shirts, and accessories.Isak should use __________.

Creativity is a way of thinking that generates new ideas.

The difference between objectives and criteria is that __________.

A major reason that decisions, once reached, are not successfully implemented is the lack of a detailed plan to achieve the objectives of the decision.

What is the most effective way to prevent future problems?

According to the decision-making model, what happens after planning and implementing the decision?

Which of the following is not a recommendation for brainstorming?

State the difference between creativity and innovation.

____________ is the final stage in the creative process.

Which of the following is not one of the three stages in the creative process?

An important part of defining the problem is __________.

Big data has been most visible, to date, in __________.

Which of the following is representative of reflexive decision making?

What should you do if you are controlling the decision and the implementation is not going as planned?

After setting objectives and criteria, the next step is to analyze alternatives and select the most feasible one.

In the creative process, __________ is when your subconscious works on the problem.

Samantha's boss has asked her to find the quantity of pens they will have to produce in order to balance out the costs that get put into production.Which method should she use to determine this number?

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Organizing and Delegating Work

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters

Exam 4: Creative Problem Solving and Decision Making

In the creative process, __________ is when you make sure the idea is practical.

Isak is preparing to open his new store, which will sell fashionable clothing for men.He needs to determine the best way to allocate the limited shelf space in his small store between his inventory of pants, shirts, and accessories.Isak should use __________.

Creativity is a way of thinking that generates new ideas.

The difference between objectives and criteria is that __________.

A major reason that decisions, once reached, are not successfully implemented is the lack of a detailed plan to achieve the objectives of the decision.

What is the most effective way to prevent future problems?

According to the decision-making model, what happens after planning and implementing the decision?

Which of the following is not a recommendation for brainstorming?

State the difference between creativity and innovation.

____________ is the final stage in the creative process.

Which of the following is not one of the three stages in the creative process?

An important part of defining the problem is __________.

Big data has been most visible, to date, in __________.

Which of the following is representative of reflexive decision making?

What should you do if you are controlling the decision and the implementation is not going as planned?

After setting objectives and criteria, the next step is to analyze alternatives and select the most feasible one.

In the creative process, __________ is when your subconscious works on the problem.

Samantha's boss has asked her to find the quantity of pens they will have to produce in order to balance out the costs that get put into production.Which method should she use to determine this number?

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Organizing and Delegating Work

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters