Question 1

Describe the relationship between line and staff authority.

Accepted Answer

The staff personnel are responsible for advising and assisting other personnel.In doing so, they are using staff authority.Line managers, who are responsible for making decisions and issuing orders down the chain of command in order to achieve the organization's objectives, are using line authority when they do so.

Question 2

General Motors groups related activities into units based on the type of automobile that is produced: Buick, Cadillac, Chevrolet, and GMC (trucks).Which type of departmentalization does this portray?

Accepted Answer

A) Functional departmentalization 
B) Territory departmentalization 
C) Customer departmentalization 
D) Product departmentalization 
A) Functional departmentalization 
B) Territory departmentalization 
C) Customer departmentalization 
D) Product departmentalization D

Question 3

Divisional structure is common for large, complex global businesses that offer related goods and services.

Accepted Answer

A) True 
 B)False  True

Question 4

The following are common obstacles to delegation, except __________.

Accepted Answer

A) managers believing that they can be more efficient than others 
B) managers believing that an employee will fail to accomplish a task 
C) managers don't have enough time to delegate 
D) managers that fear that an employee will show them up 
A) managers believing that they can be more efficient than others 
B) managers believing that an employee will fail to accomplish a task 
C) managers don't have enough time to delegate 
D) managers that fear that an employee will show them up

Question 5

As a benefits specialist in her company's human resources department, Charlotte has the responsibility to advise and assist other personnel with regard to their various benefit options.Charlotte's authority to help her company's other employees is best described as __________.

Accepted Answer

A) authority to inform 
B) authority to report 
C) line authority 
D) staff authority 
A) authority to inform 
B) authority to report 
C) line authority 
D) staff authority

Question 6

Which of the following contemporary organizational designs involves a continually evolving network of contingent workers and companies that unite temporarily to exploit specific project opportunities or to attain strategic advantages?

Accepted Answer

A) Team organization 
B) Virtual organization 
C) Modular organization 
D) Learning organization 
A) Team organization 
B) Virtual organization 
C) Modular organization 
D) Learning organization

Question 7

Selena's company has recently changed its organizational structure.She finds herself in groups of employees that are often working to develop innovative products and processes.Selena has also noticed within the groups of employees, all members are viewed as leaders.Selena's company most likely changed to a __________.

Accepted Answer

A) team organization 
B) learning organization 
C) modular organization 
D) matrix organization 
A) team organization 
B) learning organization 
C) modular organization 
D) matrix organization

Question 8

When Karen works the night shift, both Felice and Torsten are the managers in charge and both have the authority to direct Karen's work during the shift.Which principle is being violated in this situation?

Accepted Answer

A) Division of labor 
B) Unity of command 
C) Scalar Principle 
D) Span of management 
A) Division of labor 
B) Unity of command 
C) Scalar Principle 
D) Span of management

Question 9

Give an example of both internal departmentalization and external departmentalization.

Accepted Answer

Internal functional department

Question 10

Chain of command is also known as the __________.

Accepted Answer

A) Scope Principle 
B) Scalar Principle 
C) Span Principle 
D) String Principle 
A) Scope Principle 
B) Scalar Principle 
C) Span Principle 
D) String Principle

Question 11

Which of the following is not a reason an employee should be informed of the need and reason for delegation of a task?

Accepted Answer

A) To help the employee avoid procrastination 
B) To make them feel valued 
C) To make an employee aware of how they can benefit from the assignment 
D) To help the employee understand why the assignment must be completed 
A) To help the employee avoid procrastination 
B) To make them feel valued 
C) To make an employee aware of how they can benefit from the assignment 
D) To help the employee understand why the assignment must be completed

Question 12

___________ involves performing different jobs in some sequence, each one for a set period.

Accepted Answer

A) Job enrichment 
B) Job enlargement 
C) Job rotation 
D) Job simplification 
A) Job enrichment 
B) Job enlargement 
C) Job rotation 
D) Job simplification

Question 13

List and describe the four major aspects of an organization chart.

Accepted Answer

Level of management hierarchy: A hierarc

Question 14

Which of the following is not a level of authority?

Accepted Answer

A) Authority to inform 
B) Authority to recommend 
C) Authority to report 
D) Authority to delegate 
A) Authority to inform 
B) Authority to recommend 
C) Authority to report 
D) Authority to delegate

Question 15

Job enrichment is based on the organizing principle of division of labor and Taylor's scientific management principles.

Accepted Answer

A) True 
 B)False

Question 16

____________ is the process of assigning responsibility and authority for accomplishing objectives.

Accepted Answer

A) Commanding 
B) Managing 
C) Delegating 
D) Directing 
A) Commanding 
B) Managing 
C) Delegating 
D) Directing

Question 17

What is the purpose of job rotation?

Accepted Answer

Job rotation involves performing differe

Question 18

An organization chart illustrates all of the following, except _____________.

Accepted Answer

A) the level of the management hierarchy 
B) departmentalization 
C) chain of command 
D) specified tasks 
A) the level of the management hierarchy 
B) departmentalization 
C) chain of command 
D) specified tasks

Question 19

The __________ of authority is a hierarchy that narrows as it flows down the organization.

Accepted Answer

A) span 
B) width 
C) scope 
D) breadth 
A) span 
B) width 
C) scope 
D) breadth

Question 20

Francesco is redesigning jobs for his organization.In doing so, he is trying to make employees' jobs more interesting and motivating by focusing on several core job dimensions, the employees' critical psychological traits, and their interest in having their jobs enriched.Francesco appears to be basing his job redesign efforts on the principles of the __________.

Accepted Answer

A) Job Content Method 
B) Job Characteristics Model 
C) Critical Job Model 
D) Critical Content Method 
A) Job Content Method 
B) Job Characteristics Model 
C) Critical Job Model 
D) Critical Content Method

Describe the relationship between line and staff authority.

General Motors groups related activities into units based on the type of automobile that is produced: Buick, Cadillac, Chevrolet, and GMC (trucks).Which type of departmentalization does this portray?

Divisional structure is common for large, complex global businesses that offer related goods and services.

The following are common obstacles to delegation, except __________.

As a benefits specialist in her company's human resources department, Charlotte has the responsibility to advise and assist other personnel with regard to their various benefit options.Charlotte's authority to help her company's other employees is best described as __________.

Which of the following contemporary organizational designs involves a continually evolving network of contingent workers and companies that unite temporarily to exploit specific project opportunities or to attain strategic advantages?

When Karen works the night shift, both Felice and Torsten are the managers in charge and both have the authority to direct Karen's work during the shift.Which principle is being violated in this situation?

Give an example of both internal departmentalization and external departmentalization.

Chain of command is also known as the __________.

Which of the following is not a reason an employee should be informed of the need and reason for delegation of a task?

___________ involves performing different jobs in some sequence, each one for a set period.

List and describe the four major aspects of an organization chart.

Which of the following is not a level of authority?

Job enrichment is based on the organizing principle of division of labor and Taylor's scientific management principles.

____________ is the process of assigning responsibility and authority for accomplishing objectives.

What is the purpose of job rotation?

An organization chart illustrates all of the following, except _____________.

The __________ of authority is a hierarchy that narrows as it flows down the organization.

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters

Exam 7: Organizing and Delegating Work

Describe the relationship between line and staff authority.

General Motors groups related activities into units based on the type of automobile that is produced: Buick, Cadillac, Chevrolet, and GMC (trucks).Which type of departmentalization does this portray?

Divisional structure is common for large, complex global businesses that offer related goods and services.

The following are common obstacles to delegation, except __________.

As a benefits specialist in her company's human resources department, Charlotte has the responsibility to advise and assist other personnel with regard to their various benefit options.Charlotte's authority to help her company's other employees is best described as __________.

Which of the following contemporary organizational designs involves a continually evolving network of contingent workers and companies that unite temporarily to exploit specific project opportunities or to attain strategic advantages?

When Karen works the night shift, both Felice and Torsten are the managers in charge and both have the authority to direct Karen's work during the shift.Which principle is being violated in this situation?

Give an example of both internal departmentalization and external departmentalization.

Chain of command is also known as the __________.

Which of the following is not a reason an employee should be informed of the need and reason for delegation of a task?

___________ involves performing different jobs in some sequence, each one for a set period.

List and describe the four major aspects of an organization chart.

Which of the following is not a level of authority?

Job enrichment is based on the organizing principle of division of labor and Taylor's scientific management principles.

____________ is the process of assigning responsibility and authority for accomplishing objectives.

What is the purpose of job rotation?

An organization chart illustrates all of the following, except _____________.

The __________ of authority is a hierarchy that narrows as it flows down the organization.

Management and Its History

The Environment: Culture, Ethics, and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, Innovation, and Entrepreneurship

Managing Team Work

Human Resources Management

Organizational Behavior: Power, Politics, Conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Managing Control Systems, Finances, and People

Operations, Quality, and Productivity

Filters