Exam 7: Communicating With Coworkers and Supervisors

Match each term with the correct statement below. -Identifiable group of people who are committed to a common purpose for which they hold themselves accountable.

Resourcefulness is using creativity and ingenuity to solve a problem or deal with a situation.

A leader who encourages employees to participate in the management process is

Self-pity is a positive characteristic that is appreciated by others.

A job description typically identifies

Match each term with the correct statement below. -A person who encourages employees to participate in the management process.

Match each term with the correct statement below. -A person who gives responsibility freely to employees to carry out their duties without a great deal of direction or close supervision.

It is important to be able to accept the advantages enjoyed by others and express happiness over the accomplishments of others.

When you leave a voicemail message for callers,

Match each term with the correct statement below. -Feeling sorry for yourself without looking at the good things in your life.

Match each term with the correct statement below. -People working together cooperatively in order to accomplish the established team goals and objectives.

A virtual team is made up of people who are separated physically and whose members interact electronically in cyberspace.

Good human relations skills improve communication, increase productivity, and make the work environment more pleasant.

Match each term with the correct statement below. -Desiring something that belongs to another.

E-mail should be responded to

Sharing your ideas with your supervisor requires you to

Supervisors expect employees to accept change as the norm and be open to upgrading their skills.

A tactful person offends others.

To form a positive relationship with your supervisor,

You should expect your supervisor to