Question 1

What is the most significant advantage of conducting learning tests with trainees?

Accepted Answer

A)  When budgets are being reduced, learning tests give objective evidence that they enhance performance and so training should continue. 
B)  If trainees consistently score low on some aspect of the course, they will need to do more work. 
C)  If insufficient time has been devoted to developing learning tests, the results could be arbitrarily inflated. 
D)  In cases of accidents or litigation, the employer can prove the employee was trained adequately. 
A)  When budgets are being reduced, learning tests give objective evidence that they enhance performance and so training should continue. 
B)  If trainees consistently score low on some aspect of the course, they will need to do more work. 
C)  If insufficient time has been devoted to developing learning tests, the results could be arbitrarily inflated. 
D)  In cases of accidents or litigation, the employer can prove the employee was trained adequately. D

Question 2

Reaction measures are usually done via a survey immediately after the training session.

Accepted Answer

A) True 
 B)False  True

Question 3

Compare and contrast the concepts of perceived support and anticipated support.

Accepted Answer

The support provided to trainees as they return to the work is an important aspect of transfer of training.Perceived support refers to the degree to which trainees feel supported in their attempts to transfer their newly learned skills to the work environment.Anticipated support refers to the degree to which trainees expect to be supported in their attempts to transfer their new skills.

Question 4

The American Society for Training and Development reported that organizations rarely perform any kind of training evaluation.

Accepted Answer

A) True 
 B)False

Question 5

Training evaluation is basically a single procedure focused on the level of satisfaction reported by trainees after training.

Accepted Answer

A) True 
 B)False

Question 6

What are the two broad categories of barriers to training evaluation?

Accepted Answer

A)  formative and summative 
B)  pragmatic and political 
C)  on-the-job and off-the-job 
D)  reaction and behavioural-based 
A)  formative and summative 
B)  pragmatic and political 
C)  on-the-job and off-the-job 
D)  reaction and behavioural-based

Question 7

What was the main conclusion arrived at in the Bell Canada vignette introduced in the textbook?

Accepted Answer

A)  changing a trainer had an effect on results 
B)  lecture-style instruction had an effect on results 
C)  the usage of instructional booklets had an effect on results 
D)  Bell Canada needs to pay close attention to training costs 
A)  changing a trainer had an effect on results 
B)  lecture-style instruction had an effect on results 
C)  the usage of instructional booklets had an effect on results 
D)  Bell Canada needs to pay close attention to training costs

Question 8

According to the textbook,which of the following statements is NOT correct when looking at the meaning and purpose of training evaluation process?

Accepted Answer

A)  Diagnose the strengths and weakness of a program and pinpoint needed improvements. 
B)  Use the evaluation information to justify and reinforce the value and credibility of the training function to the organization. 
C)  Determine the cost benefits of a program and to help ascertain which program or training technique is most cost-effective. 
D)  Determine if the training program has given the trainees full top management support. 
A)  Diagnose the strengths and weakness of a program and pinpoint needed improvements. 
B)  Use the evaluation information to justify and reinforce the value and credibility of the training function to the organization. 
C)  Determine the cost benefits of a program and to help ascertain which program or training technique is most cost-effective. 
D)  Determine if the training program has given the trainees full top management support.

Question 9

Evaluating training programs requires knowledge about research design,measurements,and data analysis.

Accepted Answer

A) True 
 B)False

Question 10

What is the concept that uses data to demonstrate a linkage between training and post-training behaviour?

Accepted Answer

A)  formative evaluations 
B)  summative evaluations 
C)  descriptive evaluations 
D)  causal evaluations 
A)  formative evaluations 
B)  summative evaluations 
C)  descriptive evaluations 
D)  causal evaluations

Question 11

The COMA model and the Decision-Based Evaluation model are the most widely used training evaluation methods.

Accepted Answer

A) True 
 B)False

Question 12

Why are immediate post-training reaction measures so common?

Accepted Answer

A)  Empirical evidence suggests that reaction measures are the most correlated with performance after training. 
B)  Trainers feel that post-training reaction measures results provide an accurate measure of a trainer's abilities and performance. 
C)  They are easy to collect and analyze and are easily understood by both managers and trainees. 
D)  Management wants to make sure value is extracted from their training investments. 
A)  Empirical evidence suggests that reaction measures are the most correlated with performance after training. 
B)  Trainers feel that post-training reaction measures results provide an accurate measure of a trainer's abilities and performance. 
C)  They are easy to collect and analyze and are easily understood by both managers and trainees. 
D)  Management wants to make sure value is extracted from their training investments.

Question 13

What are the two test items used in the internal referencing strategy developed by Haccoun and Hamtiaux?

Accepted Answer

A)  self-efficacy and self-control 
B)  quasi-experimental and experimental 
C)  relevant and irrelevant but germane 
D)  relevant and irrelevant 
A)  self-efficacy and self-control 
B)  quasi-experimental and experimental 
C)  relevant and irrelevant but germane 
D)  relevant and irrelevant

Question 14

For both self-report and observational data,it is important that the measure focus on specific behaviours as opposed to general ones because specific ones are more likely to be valid and accurate.

Accepted Answer

A) True 
 B)False

Question 15

What is the concept that provides the measurement of a training program's ability to meet managerial goals?

Accepted Answer

A)  return on investment 
B)  return on expectations 
C)  return on equity 
D)  return on objectives 
A)  return on investment 
B)  return on expectations 
C)  return on equity 
D)  return on objectives

Question 16

Affective reaction measures the level of perceived usefulness of a training program.

Accepted Answer

A) True 
 B)False

Question 17

Training evaluation is a process that helps organizations determine if expected training outcomes actually materialize.

Accepted Answer

A) True 
 B)False

Question 18

The "pre-post design with control group" data collection method answers two basic questions:	Did trainees change? And,was training responsible for that change?

Accepted Answer

A) True 
 B)False

Question 19

Briefly explain the differences between non-experimental designs,experimental designs,and quasi-experimental evaluation designs.

Accepted Answer

All evaluation designs imply a compariso

Question 20

A training manager wants to determine what type of payback he/she will receive from a particular training investment.Which level of Kirkpatrick's general model would he/she use?

Accepted Answer

A)  Level 1 
B)  Level 5 
C)  Level 4 
D)  Level 3 
A)  Level 1 
B)  Level 5 
C)  Level 4 
D)  Level 3

What is the most significant advantage of conducting learning tests with trainees?

Reaction measures are usually done via a survey immediately after the training session.

Compare and contrast the concepts of perceived support and anticipated support.

The American Society for Training and Development reported that organizations rarely perform any kind of training evaluation.

Training evaluation is basically a single procedure focused on the level of satisfaction reported by trainees after training.

What are the two broad categories of barriers to training evaluation?

What was the main conclusion arrived at in the Bell Canada vignette introduced in the textbook?

According to the textbook,which of the following statements is NOT correct when looking at the meaning and purpose of training evaluation process?

Evaluating training programs requires knowledge about research design,measurements,and data analysis.

What is the concept that uses data to demonstrate a linkage between training and post-training behaviour?

The COMA model and the Decision-Based Evaluation model are the most widely used training evaluation methods.

Why are immediate post-training reaction measures so common?

What are the two test items used in the internal referencing strategy developed by Haccoun and Hamtiaux?

For both self-report and observational data,it is important that the measure focus on specific behaviours as opposed to general ones because specific ones are more likely to be valid and accurate.

What is the concept that provides the measurement of a training program's ability to meet managerial goals?

Affective reaction measures the level of perceived usefulness of a training program.

Training evaluation is a process that helps organizations determine if expected training outcomes actually materialize.

The "pre-post design with control group" data collection method answers two basic questions: Did trainees change? And,was training responsible for that change?

Briefly explain the differences between non-experimental designs,experimental designs,and quasi-experimental evaluation designs.

A training manager wants to determine what type of payback he/she will receive from a particular training investment.Which level of Kirkpatrick's general model would he/she use?

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters

Exam 11: Training Evaluation

What is the most significant advantage of conducting learning tests with trainees?

Reaction measures are usually done via a survey immediately after the training session.

Compare and contrast the concepts of perceived support and anticipated support.

The American Society for Training and Development reported that organizations rarely perform any kind of training evaluation.

Training evaluation is basically a single procedure focused on the level of satisfaction reported by trainees after training.

What are the two broad categories of barriers to training evaluation?

What was the main conclusion arrived at in the Bell Canada vignette introduced in the textbook?

According to the textbook,which of the following statements is NOT correct when looking at the meaning and purpose of training evaluation process?

Evaluating training programs requires knowledge about research design,measurements,and data analysis.

What is the concept that uses data to demonstrate a linkage between training and post-training behaviour?

The COMA model and the Decision-Based Evaluation model are the most widely used training evaluation methods.

Why are immediate post-training reaction measures so common?

What are the two test items used in the internal referencing strategy developed by Haccoun and Hamtiaux?

For both self-report and observational data,it is important that the measure focus on specific behaviours as opposed to general ones because specific ones are more likely to be valid and accurate.

What is the concept that provides the measurement of a training program's ability to meet managerial goals?

Affective reaction measures the level of perceived usefulness of a training program.

Training evaluation is a process that helps organizations determine if expected training outcomes actually materialize.

The "pre-post design with control group" data collection method answers two basic questions: Did trainees change? And,was training responsible for that change?

Briefly explain the differences between non-experimental designs,experimental designs,and quasi-experimental evaluation designs.

A training manager wants to determine what type of payback he/she will receive from a particular training investment.Which level of Kirkpatrick's general model would he/she use?

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters