Question 1

Identify and briefly explain the four general principles of learning that the behaviour modelling technique is based upon.

Accepted Answer

Behaviour modelling is based on (1)observation,in which the desired behaviour is modelled; (2)rehearsal,during which time the trainee is given opportunities to practise the new behaviour; (3)reinforcement,during which time the practice of the desired behaviour is encouraged and rewarded; and (4)transfer,during which time the new behaviour is applied back in the work environment.

Question 2

Which of the following methods of training is based on social cognitive theory and observation learning?

Accepted Answer

A)  action learning 
B)  simulation 
C)  behaviour modelling 
D)  audio-visual 
A)  action learning 
B)  simulation 
C)  behaviour modelling 
D)  audio-visual C

Question 3

What is the method that often creates frustration for trainees given the lack of information presented,particularly when the trainees lack experience?

Accepted Answer

A)  case incident 
B)  action learning 
C)  role play 
D)  behaviour modelling 
A)  case incident 
B)  action learning 
C)  role play 
D)  behaviour modelling A

Question 4

One of the limitations of role play is that trainees are not shown exactly what to do and how to behave prior to participating in the role.

Accepted Answer

A) True 
 B)False

Question 5

What are drawback(s)of training that relies solely on the lecture method?

Accepted Answer

A)  too much information is transferred in a short period of time 
B)  linkage between content and learning outcomes is usually weak 
C)  too much emphasis on accommodating different learning styles 
D)  not an effective method to develop skills and change behaviours 
A)  too much information is transferred in a short period of time 
B)  linkage between content and learning outcomes is usually weak 
C)  too much emphasis on accommodating different learning styles 
D)  not an effective method to develop skills and change behaviours

Question 6

What is one key difference between role play and behavioural modelling?

Accepted Answer

A)  role play does not provide the trainee with the correct response prior to role playing 
B)  they are synonymous except that behavioural modelling has more research supporting its usage 
C)  trainees using the behavioural method have much more control 
D)  one is used primarily on-the-job, while the other takes place in classrooms 
A)  role play does not provide the trainee with the correct response prior to role playing 
B)  they are synonymous except that behavioural modelling has more research supporting its usage 
C)  trainees using the behavioural method have much more control 
D)  one is used primarily on-the-job, while the other takes place in classrooms

Question 7

Simulations are operating models of physical or social events designed to represent real situations.

Accepted Answer

A) True 
 B)False

Question 8

A human resource manager asks you for help.She wants to introduce a training program that will help resolve personality conflicts at work.All else being equal,what off-the-job training method would you recommend to the manager?

Accepted Answer

A)  role play 
B)  behaviour modelling 
C)  simulations 
D)  games 
A)  role play 
B)  behaviour modelling 
C)  simulations 
D)  games

Question 9

What is the training method that encourages trainees to develop both analytical and problem-solving skills,while forcing trainees to think independently?

Accepted Answer

A)  lectures 
B)  case study 
C)  discussion 
D)  role play 
A)  lectures 
B)  case study 
C)  discussion 
D)  role play

Question 10

What may a trainer do to overcome some of the shortcomings of the discussion method?

Accepted Answer

A)  ensure that trainees have similar experiences with the company, and generally have the same level of education 
B)  ensure that groups have at least ten participants 
C)  have a senior executive stop by the session to share his/her viewpoint at the start of the session 
D)  have a setting arrangement that encourages within-group discussion, ideally a circle 
A)  ensure that trainees have similar experiences with the company, and generally have the same level of education 
B)  ensure that groups have at least ten participants 
C)  have a senior executive stop by the session to share his/her viewpoint at the start of the session 
D)  have a setting arrangement that encourages within-group discussion, ideally a circle

Question 11

Outline and briefly describe the advantages and disadvantages of using games as a training method.

Accepted Answer

Some of the advantages of using games ar

Question 12

Both psychological and physical fidelity deal with creating training environments that are only partially similar to real situations.At a basic level,it deals with having trainees experiment in scenarios that are not likely to occur in real life.

Accepted Answer

A) True 
 B)False

Question 13

The most important determinant of training method choice should be based on the objectives and learning outcomes required of the training program.

Accepted Answer

A) True 
 B)False

Question 14

What is the concept that ensures trainees are trained with tools that resemble as closely as possible tools used on the actual job?

Accepted Answer

A)  physical fidelity 
B)  physiological fidelity 
C)  psychological fidelity 
D)  psychosocial fidelity 
A)  physical fidelity 
B)  physiological fidelity 
C)  psychological fidelity 
D)  psychosocial fidelity

Question 15

A particular company approaches its Human Resources Department and asks the manager of training and development (T&D)to create training programs that tackle real-world issues facing the company.What training method would the manager of T&D likely pick?

Accepted Answer

A)  lecture 
B)  simulation 
C)  action learning 
D)  games 
A)  lecture 
B)  simulation 
C)  action learning 
D)  games

Question 16

What training method is most appropriate when the trainer needs to focus trainees on one single topic?

Accepted Answer

A)  role play 
B)  case study 
C)  case incident 
D)  behaviour modelling 
A)  role play 
B)  case study 
C)  case incident 
D)  behaviour modelling

Question 17

Which of the following is an appropriate instructional method to use when trainees have limited time to prepare,and the trainer needs to inject an element of experimentation into the lecture?

Accepted Answer

A)  action learning 
B)  games 
C)  case study 
D)  case incident 
A)  action learning 
B)  games 
C)  case study 
D)  case incident

Question 18

What is the training method in which trainees discuss,analyze,and solve problems based on a real-life situation?

Accepted Answer

A)  group discussion 
B)  case incident 
C)  case study 
D)  role play 
A)  group discussion 
B)  case incident 
C)  case study 
D)  role play

Question 19

What types of instructional methods does L'Oréal use to train its employees?

Accepted Answer

A)  lecture and case study 
B)  discussion and case incident 
C)  case study and simulation 
D)  simulation and role play 
A)  lecture and case study 
B)  discussion and case incident 
C)  case study and simulation 
D)  simulation and role play

Question 20

The case study method of training works best in structured and formalized classroom settings.

Accepted Answer

A) True 
 B)False

Identify and briefly explain the four general principles of learning that the behaviour modelling technique is based upon.

Which of the following methods of training is based on social cognitive theory and observation learning?

What is the method that often creates frustration for trainees given the lack of information presented,particularly when the trainees lack experience?

One of the limitations of role play is that trainees are not shown exactly what to do and how to behave prior to participating in the role.

What are drawback(s)of training that relies solely on the lecture method?

What is one key difference between role play and behavioural modelling?

Simulations are operating models of physical or social events designed to represent real situations.

A human resource manager asks you for help.She wants to introduce a training program that will help resolve personality conflicts at work.All else being equal,what off-the-job training method would you recommend to the manager?

What is the training method that encourages trainees to develop both analytical and problem-solving skills,while forcing trainees to think independently?

What may a trainer do to overcome some of the shortcomings of the discussion method?

Outline and briefly describe the advantages and disadvantages of using games as a training method.

Both psychological and physical fidelity deal with creating training environments that are only partially similar to real situations.At a basic level,it deals with having trainees experiment in scenarios that are not likely to occur in real life.

The most important determinant of training method choice should be based on the objectives and learning outcomes required of the training program.

What is the concept that ensures trainees are trained with tools that resemble as closely as possible tools used on the actual job?

A particular company approaches its Human Resources Department and asks the manager of training and development (T&D)to create training programs that tackle real-world issues facing the company.What training method would the manager of T&D likely pick?

What training method is most appropriate when the trainer needs to focus trainees on one single topic?

Which of the following is an appropriate instructional method to use when trainees have limited time to prepare,and the trainer needs to inject an element of experimentation into the lecture?

What is the training method in which trainees discuss,analyze,and solve problems based on a real-life situation?

What types of instructional methods does L'Oréal use to train its employees?

The case study method of training works best in structured and formalized classroom settings.

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters

Exam 6: Off-The-Job Training Methods

Identify and briefly explain the four general principles of learning that the behaviour modelling technique is based upon.

Which of the following methods of training is based on social cognitive theory and observation learning?

What is the method that often creates frustration for trainees given the lack of information presented,particularly when the trainees lack experience?

One of the limitations of role play is that trainees are not shown exactly what to do and how to behave prior to participating in the role.

What are drawback(s)of training that relies solely on the lecture method?

What is one key difference between role play and behavioural modelling?

Simulations are operating models of physical or social events designed to represent real situations.

A human resource manager asks you for help.She wants to introduce a training program that will help resolve personality conflicts at work.All else being equal,what off-the-job training method would you recommend to the manager?

What is the training method that encourages trainees to develop both analytical and problem-solving skills,while forcing trainees to think independently?

What may a trainer do to overcome some of the shortcomings of the discussion method?

Outline and briefly describe the advantages and disadvantages of using games as a training method.

Both psychological and physical fidelity deal with creating training environments that are only partially similar to real situations.At a basic level,it deals with having trainees experiment in scenarios that are not likely to occur in real life.

The most important determinant of training method choice should be based on the objectives and learning outcomes required of the training program.

What is the concept that ensures trainees are trained with tools that resemble as closely as possible tools used on the actual job?

A particular company approaches its Human Resources Department and asks the manager of training and development (T&D)to create training programs that tackle real-world issues facing the company.What training method would the manager of T&D likely pick?

What training method is most appropriate when the trainer needs to focus trainees on one single topic?

Which of the following is an appropriate instructional method to use when trainees have limited time to prepare,and the trainer needs to inject an element of experimentation into the lecture?

What is the training method in which trainees discuss,analyze,and solve problems based on a real-life situation?

What types of instructional methods does L'Oréal use to train its employees?

The case study method of training works best in structured and formalized classroom settings.

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters