Question 1

According to Henry Mintzberg,the fundamental roles that managers play in organizations are interpersonal,informational,and transactional.

Accepted Answer

A) True 
 B)False  False

Question 2

An example of a management education program is an executive MBA,usually geared toward recent university graduates with little management experience.

Accepted Answer

A) True 
 B)False  False

Question 3

According to Phillip Hunsaker,what is the primary purpose of the TIMS procedure?

Accepted Answer

A)  communication training 
B)  behavioural modelling 
C)  management development 
D)  emotional intelligence 
A)  communication training 
B)  behavioural modelling 
C)  management development 
D)  emotional intelligence C

Question 4

In addition to increasing motivation by the trainee,what other benefits are usually associated with experimental learning?

Accepted Answer

A)  declarative knowledge and procedural knowledge 
B)  procedural knowledge and self-efficacy 
C)  teamwork and fewer work-related stressors 
D)  enhanced IQ and EI 
A)  declarative knowledge and procedural knowledge 
B)  procedural knowledge and self-efficacy 
C)  teamwork and fewer work-related stressors 
D)  enhanced IQ and EI

Question 5

The planning function for management refers to defining the direction toward which the efforts of individuals are to be measured.

Accepted Answer

A) True 
 B)False

Question 6

Most management development programs tend to focus on enhancing managers' technical skills.

Accepted Answer

A) True 
 B)False

Question 7

Management development is a prudent business investment given the role management plays in delivering organizational goals and objectives.

Accepted Answer

A) True 
 B)False

Question 8

Most models of management skill development share four key themes: skill assessment,skill acquisition,skill EI development,and skill application.

Accepted Answer

A) True 
 B)False

Question 9

What was the most critical conclusion from Muller and Turner's research addressing the linkages between IQ,EI,and successfully managing projects?

Accepted Answer

A)  Both IQ and EI are important; however, IQ is more critical. 
B)  Critical thinking skills and emotional intelligence are associated with successful projects. 
C)  No linkage was found among the three. 
D)  Emotional intelligence is a necessary and sufficient condition. 
A)  Both IQ and EI are important; however, IQ is more critical. 
B)  Critical thinking skills and emotional intelligence are associated with successful projects. 
C)  No linkage was found among the three. 
D)  Emotional intelligence is a necessary and sufficient condition.

Question 10

Author J.F.Bolt identifies several mechanisms organizations are utilizing to bolster what Bolt references as "bench strength." What macro environmental forces are making the issue of "bench strength" so critical to organizations?

Accepted Answer

A)  pending demographic changes 
B)  internal HR capacity issues 
C)  the speed of change 
D)  high costs associated with leadership development programs 
A)  pending demographic changes 
B)  internal HR capacity issues 
C)  the speed of change 
D)  high costs associated with leadership development programs

Question 11

Coaching and mentoring are two management development approaches targeting the same short-term outcome.The main difference is the scope of the intervention: coaching is broad while mentoring is more focus on a specific skill set.

Accepted Answer

A) True 
 B)False

Question 12

What types of supplementary training programs might serve to enhance emotional intelligence?

Accepted Answer

A)  self-awareness 
B)  communication 
C)  leadership 
D)  management 
A)  self-awareness 
B)  communication 
C)  leadership 
D)  management

Question 13

Why are coaching and mentoring popular management development approaches in Canada?

Accepted Answer

A)  because they typically require little up-front work 
B)  because they are employee-focused and hence tend to provide high levels of motivation 
C)  because they are highly integrated with the culture of an organization 
D)  because they tend to be inexpensive when compared to other management development approaches 
A)  because they typically require little up-front work 
B)  because they are employee-focused and hence tend to provide high levels of motivation 
C)  because they are highly integrated with the culture of an organization 
D)  because they tend to be inexpensive when compared to other management development approaches

Question 14

A school of business dean meets with a local mayor to secure a permit to allow the university to expand.Which of Henry Mintzberg's three management roles does this scenario best fit?

Accepted Answer

A)  informational 
B)  interpersonal 
C)  socializing 
D)  decisional 
A)  informational 
B)  interpersonal 
C)  socializing 
D)  decisional

Question 15

Identify and briefly describe the three general categories or clusters of skills that comprise the content of management development programs.

Accepted Answer

Management development programs consist

Question 16

Management education refers to the acquisition of a broad range of managerial knowledge and general conceptual abilities.

Accepted Answer

A) True 
 B)False

Question 17

Define emotional intelligence,list the 5 key skill sets of EI,and explain its importance to management development.

Accepted Answer

Emotional intelligence is the ability to

Question 18

According to Mintzberg,what contributes to managers settling for a solution that suffices in addressing their challenge?

Accepted Answer

A)  time pressures and the need to make decisions quickly 
B)  too much information and data available 
C)  lack of research and analysis 
D)  lack of foundational knowledge on decision making 
A)  time pressures and the need to make decisions quickly 
B)  too much information and data available 
C)  lack of research and analysis 
D)  lack of foundational knowledge on decision making

Question 19

Leading implies influencing the actions of others in such a manner as to drive organizational goals and objectives.

Accepted Answer

A) True 
 B)False

Question 20

According to Kouzes and Posner,which of the following is NOT a quality of a successful leader?

Accepted Answer

A)  making sure the company acts in a socially responsible manner 
B)  asking why the organization does what it does, and how it does it 
C)  getting support for a shared corporate vision 
D)  recognizing a team for delivering on time and on budget 
A)  making sure the company acts in a socially responsible manner 
B)  asking why the organization does what it does, and how it does it 
C)  getting support for a shared corporate vision 
D)  recognizing a team for delivering on time and on budget

According to Henry Mintzberg,the fundamental roles that managers play in organizations are interpersonal,informational,and transactional.

An example of a management education program is an executive MBA,usually geared toward recent university graduates with little management experience.

According to Phillip Hunsaker,what is the primary purpose of the TIMS procedure?

In addition to increasing motivation by the trainee,what other benefits are usually associated with experimental learning?

The planning function for management refers to defining the direction toward which the efforts of individuals are to be measured.

Most management development programs tend to focus on enhancing managers' technical skills.

Management development is a prudent business investment given the role management plays in delivering organizational goals and objectives.

Most models of management skill development share four key themes: skill assessment,skill acquisition,skill EI development,and skill application.

What was the most critical conclusion from Muller and Turner's research addressing the linkages between IQ,EI,and successfully managing projects?

Author J.F.Bolt identifies several mechanisms organizations are utilizing to bolster what Bolt references as "bench strength." What macro environmental forces are making the issue of "bench strength" so critical to organizations?

Coaching and mentoring are two management development approaches targeting the same short-term outcome.The main difference is the scope of the intervention: coaching is broad while mentoring is more focus on a specific skill set.

What types of supplementary training programs might serve to enhance emotional intelligence?

Why are coaching and mentoring popular management development approaches in Canada?

A school of business dean meets with a local mayor to secure a permit to allow the university to expand.Which of Henry Mintzberg's three management roles does this scenario best fit?

Identify and briefly describe the three general categories or clusters of skills that comprise the content of management development programs.

Management education refers to the acquisition of a broad range of managerial knowledge and general conceptual abilities.

Define emotional intelligence,list the 5 key skill sets of EI,and explain its importance to management development.

According to Mintzberg,what contributes to managers settling for a solution that suffices in addressing their challenge?

Leading implies influencing the actions of others in such a manner as to drive organizational goals and objectives.

According to Kouzes and Posner,which of the following is NOT a quality of a successful leader?

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

The Evolution and Future of Training and Development

Filters

Exam 14: Management Development

According to Henry Mintzberg,the fundamental roles that managers play in organizations are interpersonal,informational,and transactional.

An example of a management education program is an executive MBA,usually geared toward recent university graduates with little management experience.

According to Phillip Hunsaker,what is the primary purpose of the TIMS procedure?

In addition to increasing motivation by the trainee,what other benefits are usually associated with experimental learning?

The planning function for management refers to defining the direction toward which the efforts of individuals are to be measured.

Most management development programs tend to focus on enhancing managers' technical skills.

Management development is a prudent business investment given the role management plays in delivering organizational goals and objectives.

Most models of management skill development share four key themes: skill assessment,skill acquisition,skill EI development,and skill application.

What was the most critical conclusion from Muller and Turner's research addressing the linkages between IQ,EI,and successfully managing projects?

Author J.F.Bolt identifies several mechanisms organizations are utilizing to bolster what Bolt references as "bench strength." What macro environmental forces are making the issue of "bench strength" so critical to organizations?

Coaching and mentoring are two management development approaches targeting the same short-term outcome.The main difference is the scope of the intervention: coaching is broad while mentoring is more focus on a specific skill set.

What types of supplementary training programs might serve to enhance emotional intelligence?

Why are coaching and mentoring popular management development approaches in Canada?

A school of business dean meets with a local mayor to secure a permit to allow the university to expand.Which of Henry Mintzberg's three management roles does this scenario best fit?

Identify and briefly describe the three general categories or clusters of skills that comprise the content of management development programs.

Management education refers to the acquisition of a broad range of managerial knowledge and general conceptual abilities.

Define emotional intelligence,list the 5 key skill sets of EI,and explain its importance to management development.

According to Mintzberg,what contributes to managers settling for a solution that suffices in addressing their challenge?

Leading implies influencing the actions of others in such a manner as to drive organizational goals and objectives.

According to Kouzes and Posner,which of the following is NOT a quality of a successful leader?

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

The Evolution and Future of Training and Development

Filters