Question 1

What are two extrinsic benefits that training will give an employee?

Accepted Answer

A)  an improved marketability and greater job security 
B)  a greater sense of self-efficacy and a sense of accomplishment 
C)  a more positive attitude toward their employer and their own confidence 
D)  a greater sense of engagement toward customers and fellow employees 
A)  an improved marketability and greater job security 
B)  a greater sense of self-efficacy and a sense of accomplishment 
C)  a more positive attitude toward their employer and their own confidence 
D)  a greater sense of engagement toward customers and fellow employees A

Question 2

Development is the acquisition of knowledge,skills,and abilities required to perform future job responsibilities.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following is a major step in the instructional systems design model of training and development?

Accepted Answer

A)  rigorous recruitment and selection process 
B)  design, delivery, and determining ROI of a training program 
C)  determining who should be trained 
D)  training evaluation 
A)  rigorous recruitment and selection process 
B)  design, delivery, and determining ROI of a training program 
C)  determining who should be trained 
D)  training evaluation D

Question 4

Which concept can be defined as something in the organization that is not quite right or that is of concern to someone?

Accepted Answer

A)  performance gap 
B)  performance shortfall 
C)  performance issue 
D)  performance need 
A)  performance gap 
B)  performance shortfall 
C)  performance issue 
D)  performance need

Question 5

Which statement best describes the current state of training and development in Canada?

Accepted Answer

A)  it tends to be fairly similar across industries 
B)  in dollar terms, T&D in Canada tends to lag other G7 countries 
C)  small and medium companies tend to spend less per employee 
D)  Canada has seen a recent increase in per employee training hours 
A)  it tends to be fairly similar across industries 
B)  in dollar terms, T&D in Canada tends to lag other G7 countries 
C)  small and medium companies tend to spend less per employee 
D)  Canada has seen a recent increase in per employee training hours

Question 6

Alberta and Quebec are the only provinces in Canada to have mandatory training laws for companies with payrolls greater than $1 million.

Accepted Answer

A) True 
 B)False

Question 7

According to the textbook,which group of employees had the highest average number of training hours per employee in 2010?

Accepted Answer

A)  unionized employees 
B)  front-line employees 
C)  government employees 
D)  senior management and executives 
A)  unionized employees 
B)  front-line employees 
C)  government employees 
D)  senior management and executives

Question 8

Organizations are always successful in recovering training costs when employees sign training bonds.

Accepted Answer

A) True 
 B)False

Question 9

According to the textbook,what is the number-one attraction and retention tool for many organizations?

Accepted Answer

A)  compensation 
B)  training 
C)  bonuses 
D)  development 
A)  compensation 
B)  training 
C)  bonuses 
D)  development

Question 10

According to the textbook,why do training programs based on the instructional systems design model of training and development fail?

Accepted Answer

A)  The organizations do not employ learning principles. 
B)  The organizations ignore an important step in the process. 
C)  The organizations implement training programs that are too complex. 
D)  The organizations over-evaluate their training programs. 
A)  The organizations do not employ learning principles. 
B)  The organizations ignore an important step in the process. 
C)  The organizations implement training programs that are too complex. 
D)  The organizations over-evaluate their training programs.

Question 11

What outcome tends to result for an organization that subscribes to strategic human resource management whereby it has greater alignment between its HR practices and its strategies?

Accepted Answer

A)  superior performance 
B)  greater work-life balance 
C)  enhanced efficiencies 
D)  exemplary quality 
A)  superior performance 
B)  greater work-life balance 
C)  enhanced efficiencies 
D)  exemplary quality

Question 12

A high-performance work system is a rational and scientific model of the training and development process that consists of a needs analysis,training design and delivery,and training evaluation.

Accepted Answer

A) True 
 B)False

Question 13

One of the intrinsic benefits of training and development is the benefits realized by society.

Accepted Answer

A) True 
 B)False

Question 14

The performance management process includes several interrelated steps.What is the first step?

Accepted Answer

A)  developing performance goals 
B)  deciding on the process to train and develop employees 
C)  assigning appropriate rewards 
D)  developing standard rating forms 
A)  developing performance goals 
B)  deciding on the process to train and develop employees 
C)  assigning appropriate rewards 
D)  developing standard rating forms

Question 15

The key environmental factors that drive human resources and training and development within an organization include technology,global competition,the labour market,and organizational strategy.

Accepted Answer

A) True 
 B)False

Question 16

A needs analysis typically has three levels including an organizational analysis,a department analysis,and a person analysis.

Accepted Answer

A) True 
 B)False

Question 17

One of the reasons for the underinvestment in training and development is the perception that training,learning,and development expenditures represent a cost rather than an investment.

Accepted Answer

A) True 
 B)False

Question 18

An example of strategic training would be an enterprise offering cultural training given that its strategy calls for international expansion.

Accepted Answer

A) True 
 B)False

Question 19

The trend toward flatter organizational structures is causing some element of blurriness between what constitutes traditional roles associated with management functions.

Accepted Answer

A) True 
 B)False

Question 20

Identify and briefly describe the three steps in the instructional systems design (ISD)model.

Accepted Answer

The instructional system design model co

What are two extrinsic benefits that training will give an employee?

Development is the acquisition of knowledge,skills,and abilities required to perform future job responsibilities.

Which of the following is a major step in the instructional systems design model of training and development?

Which concept can be defined as something in the organization that is not quite right or that is of concern to someone?

Which statement best describes the current state of training and development in Canada?

Alberta and Quebec are the only provinces in Canada to have mandatory training laws for companies with payrolls greater than $1 million.

According to the textbook,which group of employees had the highest average number of training hours per employee in 2010?

Organizations are always successful in recovering training costs when employees sign training bonds.

According to the textbook,what is the number-one attraction and retention tool for many organizations?

According to the textbook,why do training programs based on the instructional systems design model of training and development fail?

What outcome tends to result for an organization that subscribes to strategic human resource management whereby it has greater alignment between its HR practices and its strategies?

A high-performance work system is a rational and scientific model of the training and development process that consists of a needs analysis,training design and delivery,and training evaluation.

One of the intrinsic benefits of training and development is the benefits realized by society.

The performance management process includes several interrelated steps.What is the first step?

The key environmental factors that drive human resources and training and development within an organization include technology,global competition,the labour market,and organizational strategy.

A needs analysis typically has three levels including an organizational analysis,a department analysis,and a person analysis.

One of the reasons for the underinvestment in training and development is the perception that training,learning,and development expenditures represent a cost rather than an investment.

An example of strategic training would be an enterprise offering cultural training given that its strategy calls for international expansion.

The trend toward flatter organizational structures is causing some element of blurriness between what constitutes traditional roles associated with management functions.

Identify and briefly describe the three steps in the instructional systems design (ISD)model.

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters

Exam 1: The Training and Development Process

What are two extrinsic benefits that training will give an employee?

Development is the acquisition of knowledge,skills,and abilities required to perform future job responsibilities.

Which of the following is a major step in the instructional systems design model of training and development?

Which concept can be defined as something in the organization that is not quite right or that is of concern to someone?

Which statement best describes the current state of training and development in Canada?

Alberta and Quebec are the only provinces in Canada to have mandatory training laws for companies with payrolls greater than $1 million.

According to the textbook,which group of employees had the highest average number of training hours per employee in 2010?

Organizations are always successful in recovering training costs when employees sign training bonds.

According to the textbook,what is the number-one attraction and retention tool for many organizations?

According to the textbook,why do training programs based on the instructional systems design model of training and development fail?

What outcome tends to result for an organization that subscribes to strategic human resource management whereby it has greater alignment between its HR practices and its strategies?

A high-performance work system is a rational and scientific model of the training and development process that consists of a needs analysis,training design and delivery,and training evaluation.

One of the intrinsic benefits of training and development is the benefits realized by society.

The performance management process includes several interrelated steps.What is the first step?

The key environmental factors that drive human resources and training and development within an organization include technology,global competition,the labour market,and organizational strategy.

A needs analysis typically has three levels including an organizational analysis,a department analysis,and a person analysis.

One of the reasons for the underinvestment in training and development is the perception that training,learning,and development expenditures represent a cost rather than an investment.

An example of strategic training would be an enterprise offering cultural training given that its strategy calls for international expansion.

The trend toward flatter organizational structures is causing some element of blurriness between what constitutes traditional roles associated with management functions.

Identify and briefly describe the three steps in the instructional systems design (ISD)model.

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters