Exam 3: Who Am I Understanding Interpersonal Communication Styles

At a job interview, Dara speaks confidently and enthusiastically about her prior experience. With a smile on her face, she leans forward in her chair while speaking, as does her interviewer. Dara's nonverbal communication ________.

(Multiple Choice)

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Question 41

Listening can occupy typically 45% of your time at work

(True/False)

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Question 42

The active listening skills used when you listen to the spoken word are ________ when you "listen" to what people say in their writing.

(Multiple Choice)

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Question 43

Understanding the meaning of an email message uses totally different skills than understanding the meaning of a conversation.

(True/False)

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Question 44

Your communication style is a product of the messages that you send both intentionally and unintentionally.

(True/False)

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Question 45

Which of the following is "asynchronous" communication?

(Multiple Choice)

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Question 46

Responding to a message is not as important a component of active listening as hearing, comprehending, interpreting, and evaluating.

(True/False)

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Question 47

Which of the following characterizes an assertive rather than passive communicator?

(Multiple Choice)

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Question 48

Which of the following is NOT a barrier to listening comprehension?

(Multiple Choice)

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Question 49

Body language, posture, and gestures ________.

(Multiple Choice)

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Question 50

According to Dr. Pamela Cooper, why is active listening so difficult?

(Multiple Choice)

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Question 51

Discuss the difference between comprehension and interpretation.

(Essay)

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Question 52

Which of the following nonverbal signals would most likely undermine your affirmative verbal response and give the impression that you would prefer NOT to help her?

(Multiple Choice)

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Question 53

"We need to wait for Kelly to meet with Amanda in accounting. Once she gives us the answer, we will get the report out within four hours." Which of the following would do the most to clarify the meaning of the statements above?

(Multiple Choice)

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Question 54

Listening comprehension refers to how well you hear what is being said.

(True/False)

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Question 55

Why are soft skills best developed face to face rather than through social media?

(Essay)

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Question 56

As you're packing up to leave the office on a Friday afternoon, your boss tells you that she'd like a status report from you as soon as possible. You head out for the weekend and complete the status report first thing Monday morning. When your boss receives it, she complains that she needed it sooner. What is the most likely cause of this breakdown in communication?

(Multiple Choice)

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Question 57

Which of the following best describes "upward inflection"?

(Multiple Choice)

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Question 58

Which of the following statements includes a hedge?

(Multiple Choice)

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Question 59

Which of the following is the best definition for "ambiguous"?

(Multiple Choice)

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Question 60

Showing 41 - 60 of 100

At a job interview, Dara speaks confidently and enthusiastically about her prior experience. With a smile on her face, she leans forward in her chair while speaking, as does her interviewer. Dara's nonverbal communication ________.

Listening can occupy typically 45% of your time at work

The active listening skills used when you listen to the spoken word are ________ when you "listen" to what people say in their writing.

Understanding the meaning of an email message uses totally different skills than understanding the meaning of a conversation.

Your communication style is a product of the messages that you send both intentionally and unintentionally.

Which of the following is "asynchronous" communication?

Responding to a message is not as important a component of active listening as hearing, comprehending, interpreting, and evaluating.

Which of the following characterizes an assertive rather than passive communicator?

Which of the following is NOT a barrier to listening comprehension?

Body language, posture, and gestures ________.

According to Dr. Pamela Cooper, why is active listening so difficult?

Discuss the difference between comprehension and interpretation.

Which of the following nonverbal signals would most likely undermine your affirmative verbal response and give the impression that you would prefer NOT to help her?

"We need to wait for Kelly to meet with Amanda in accounting. Once she gives us the answer, we will get the report out within four hours." Which of the following would do the most to clarify the meaning of the statements above?

Listening comprehension refers to how well you hear what is being said.

Why are soft skills best developed face to face rather than through social media?

Which of the following best describes "upward inflection"?

Which of the following statements includes a hedge?

Which of the following is the best definition for "ambiguous"?

Becoming a Successful Business Communicator

Managing the Communication Process: Analyzing, Composing, Evaluating

Who Are You Understanding Intercultural Communication and Workplace Diversity

What Are the Tools and What Are the Rules Communication Technologies in the Workplace

How Can We Be Better, Together Collaboration and Productivity

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad-News Messages

Finding and Evaluating Business Information

Preparing Effective Business Reports and Persuasive Business Proposals

Preparing and Delivering Business Presentations

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