Exam 3: Who Am I Understanding Interpersonal Communication Styles

Your colleague has just said to you, "can you double-check these numbers before I send them upstairs?" If you were to paraphrase what you just heard by saying, "you sound worried that the budget numbers don't seem correct," you might be trying to determine the ________.

Biased language can shut down a conversation but in some situations it is unavoidable.

________ communication is characterized by the possibility of instantaneous feedback to messages.

Which of the following is an environmental hearing distraction?

When a speaker expresses sarcasm by placing emphasis on a particular syllable, this is verbal rather than nonverbal communication.

As you're packing up to leave the office on a Friday afternoon, your boss tells you that she'd like a status report from you as soon as possible. You head out for the weekend and complete the status report first thing Monday morning. When your boss receives it, she complains that she needed it sooner. How could this breakdown in communication have been avoided?

Which of the following is least likely to contribute to your communication style?

Use of which of the following specific types of language is recommended as a strategy for productive communication?

Research suggests that focusing on the entire face, including both eyes and the mouth, when reading facial expressions is done by people from ________.

Which of the following is "synchronous" communication?

When you talk and you fail to invite or engage with any response from your audience, you are delivering ________.

Unambiguous language ________.

A lack of eye contact probably indicates that the speaker is untrustworthy.

Using a strong and positive tone of voice ________.

Which of the following is a physiological barrier to hearing?

Which of the following is NOT a question that is recommended to ask when analyzing your audience?

The better you are at listening to other people, the more likely it is that people will listen carefully to what you have to say.

Ella receives an email from her coworker Maduca in Japan. Maduca tells Ella that she will not be able to visit her at the U.S. office as she had hoped to, and includes an emoticon to express her sadness. Which of the following emoticons did Maduca most likely use in her email?

Which of the following best exemplifies a costly mistake that can be attributed to passive listening?

Which of the following is NOT a category of active listening skills?