Exam 1: Introduction to Operations and Supply Chain Management

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To participate in a supply chain,a firm must actually handle the physical goods at some point.

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An electronic commerce system:

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Describe the operations function's transformation process and provide an example for each element.

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The ________ area of the SCOR model includes everything from entering customer orders and determining delivery dates to storing and moving goods to the final destination.

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The organization that provides national and institutional leadership in purchasing and materials management is:

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Efforts to improve cooperation among firms in the supply chain can be characterized as:

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The collection of people,technology,and systems within an organization that has primary responsibility for providing the organization's products or services is called:

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________ is an example of an output of the transformation process.

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Distinguish between upstream and downstream firms in a supply chain and provide an example.

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The five broad areas of the Supply Chain Operations Reference model include ________,________,________,________,and ________.

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The transformation process can be used to describe the production of intangible services.

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Electronic commerce refers to the use of information technology solutions to automate business transactions.

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________ is the term that describes efforts to improve operations by increasing supply chain members' willingness to cooperate.

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Briefly discuss the three important trends in business that have focused attention on operations and supply chain management.

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The ________ model is used to define relationships in supply chain management.

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Printing and binding a book take place ________ from the conversion of wood to paper pulp in a publishing supply chain.

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A(n)________ acquires knowledge in a specific market in which the organization purchases significant quantities of materials and services.

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What are three possible career paths in operations and supply chain management? What functions would each path perform?

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Which of the following lists is in correct supply chain order?

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A(n)________ supervises production in a manufacturing setting.

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