Exam 17: Developing Products and Services

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The output from the first QFD matrix that feeds into the second QFD matrix is the product characteristics information.

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Which of these matrix combinations is a correct pairing for quality function deployment?

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Product design refers to the development of physical products and intangible services.

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A modular architecture probably improves:

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The ease with which parts can be replaced,checked or evaluated is testability.

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In the launch phase of product development it is typically the marketing department's responsibility to fill the downstream supply chain.

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What are the four reasons that a company might develop new products and services?

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________ is a product design in which each functional element maps into its own physical chunk.

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Safety and health issues over the product's projected life cycle are addressed by ________.

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The concept development phase addresses the feasibility of a product or service.

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Which of the following occurs during a sequential development process?

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The ________ is the process whereby many ideas are considered at the concept development phase but few ideas make it to the commercial development and launch phases.

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The oil could be changed at the push of a button without dirtying your hands or peering underneath the new Chrysler Crepitus,an important achievement in their Design for Six Sigma program.

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A box of cake mix can be the basis for a tasty cake even if the novice baker adds olive oil instead of vegetable oil and forgets to set a timer.The cake recipe has probably been developed using:

(Multiple Choice)
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A process that involves examining all elements of a component,assembly,end product,or service to make sure it fulfills its intended function at the lowest total cost is:

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In the planning phase,the operations and supply chain function develops initial cost estimates and identifies key supply chain partners.

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Customers are often brought in to lend their thoughts during the:

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________ allows activities in different development stages to overlap with one another.

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Value may be increased by simultaneously increasing cost and decreasing functionality.

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What are the advantages for a manufacturer of parts standardization and modular architecture and how are they related?

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