Exam 10: Buying and Disposing

Two dimensions of emotional states determine if a shopper will react positively or negatively to a consumption environment. These two dimensions are best described as being:

Which of the following may considered to be a limitation of brick-and-mortar retailing?

Our experience of time is largely a result of:

One emerging consumer trend involves the movement away from the purchase and ownership of tangible goods towards other models. Describe what these models look like.

Ethyl shops at a store where the sales clerk calls her by name and phones her when dresses,skirts,etc. arrive that she thinks will suit her. Ethyl's shopping type is:

Steven thought he was cheated by the owners of a small business from whom he bought part of his retail supplies. He wrote a warning on the Internet and posted it in every consumer advocate site that would accept it. Steven's course of action is known as a second-party response.

Five metaphors in study capture women's perspectives on time. What does "time is a map" convey?

One of the most important in-store factors is the salesperson. This influence can be understood in terms of ________,which stresses that each participant gives something to the other and hopes to receive something in return.

If a St. John's shopper had fewer choices for new car selection,this could lead to reduced time poverty.

Explain the perspective of linear separable time.

What is meant by the term "identity negotiation"?

Situational factors can influence consumers' decision-making processes; for example,the way we feel at a specific point in time affects what we feel like buying or doing.

How does store lighting impact shoppers?

While ________ refers to the actual number of people occupying a space,________ refers to a negative affective state that occurs as a result of this.

Time categories affect consumers' receptiveness to marketing messages. Which of the following forms of time would be the worst one in which to present people with ads?

According to exchange theory,what "value" does a customer look for in a sales interaction with a salesperson?

Samuel is on his weekly trip through the grocery store. When he sees a jar of cinnamon in the spice aisle,he remembers that he is out of cinnamon. Cinnamon is not on his grocery list. Samuel has just experienced which of the following buying situations?

The presence of a large number of people can affect a consumer's attitude about a purchase,depending upon his or her interpretation of the group. If the consumer has a negative view of the reason for their close presence,then the psychological state of ________ exists.

According to one study on how timestyles of a group of women influenced their consumption choices,there are four dimensions of time. Identify and describe these dimensions.

Competition for shoppers is getting rougher. Retailers now must offer something extra to lure shoppers,whether that something is excitement or just plain bargains. What are some of the store influences on consumers?