Question 1

You can minimize __________ by double-checking every piece of information you collect.

Accepted Answer

mistakes

Question 2

Collaborative messages are high in audience participation but low in communicator control.

Accepted Answer

A) True 
 B)False  True

Question 3

If you require a lot of collaboration with your audience,then _____________

Accepted Answer

A)  communicator control will be high and audience participation will be low. 
B)  communicator control will be high and audience participation will be high. 
C)  communicator control will be low and audience participation will be low. 
D)  communicator control will be low and audience participation will be high. 
A)  communicator control will be high and audience participation will be low. 
B)  communicator control will be high and audience participation will be high. 
C)  communicator control will be low and audience participation will be low. 
D)  communicator control will be low and audience participation will be high. D

Question 4

Discuss three factors to consider when choosing media.

Accepted Answer

Media richness,message formali

Question 5

Electronic written media have largely replaced traditional written media in many companies. Explain.

Accepted Answer

Text messaging has become popular in Nor

Question 6

The only way to plan a business message is to use a formal alphanumeric outline.

Accepted Answer

A) True 
 B)False

Question 7

Most audiences expect your messages to supply complete details and not just a summary of the main points.

Accepted Answer

A) True 
 B)False

Question 8

Time is not a significant consideration when you are selecting a medium for your message.

Accepted Answer

A) True 
 B)False

Question 9

Whatever the length of your message,____________

Accepted Answer

A)  the number of support points should be three or four. 
B)  the number of support points should be limited to half a dozen or so. 
C)  the number of support points will depend on whether the message is oral or written. 
D)  the number of support points can be unlimited if your audience is knowledgeable about the topic. 
A)  the number of support points should be three or four. 
B)  the number of support points should be limited to half a dozen or so. 
C)  the number of support points will depend on whether the message is oral or written. 
D)  the number of support points can be unlimited if your audience is knowledgeable about the topic.

Question 10

When meeting your audience's informational needs,you emphasize points _______________

Accepted Answer

A)  of greatest interest to the audience. 
B)  that are uncontroversial. 
C)  that will have the least impact on the audience. 
D)  that don't need supporting evidence. 
A)  of greatest interest to the audience. 
B)  that are uncontroversial. 
C)  that will have the least impact on the audience. 
D)  that don't need supporting evidence.

Question 11

If audience members share your general background,they'll probably understand your material without difficulty.

Accepted Answer

A) True 
 B)False

Question 12

Briefly define media richness,and provide at least one example of a rich medium and a lean medium.

Accepted Answer

Media richness is the value of a communi

Question 13

Without an outline you may be inclined to ramble.

Accepted Answer

A) True 
 B)False

Question 14

You'll need more words to build a consensus about a complex and controversial subject,especially if the members of your audience are ___________

Accepted Answer

A)  elderly. 
B)  young. 
C)  pleased. 
D)  skeptical. 
A)  elderly. 
B)  young. 
C)  pleased. 
D)  skeptical.

Question 15

The three general purposes of business messages are to inform,to persuade,and to collaborate.

Accepted Answer

A) True 
 B)False

Question 16

In any kind of business communication,it's best to emphasize the points that you think will have the most impact on your audience.

Accepted Answer

A) True 
 B)False

Question 17

The three-step writing process consists of planning,writing and ___________

Accepted Answer

A)  feeling. 
B)  delivering. 
C)  completing. 
D)  feedback. 
A)  feeling. 
B)  delivering. 
C)  completing. 
D)  feedback.

Question 18

Which of the following is not one of the benefits of a well-organized message?

Accepted Answer

A)  It makes the message more acceptable to the audience. 
B)  It saves the audience's time. 
C)  It ensures that the audience will agree with the message. 
D)  It helps the audience understand the message. 
A)  It makes the message more acceptable to the audience. 
B)  It saves the audience's time. 
C)  It ensures that the audience will agree with the message. 
D)  It helps the audience understand the message.

Question 19

In the direct approach,the evidence comes first,and the main idea comes later.

Accepted Answer

A) True 
 B)False

Question 20

A medium is a verbal form of communication.

Accepted Answer

A) True 
 B)False

You can minimize __________ by double-checking every piece of information you collect.

Collaborative messages are high in audience participation but low in communicator control.

If you require a lot of collaboration with your audience,then _____________

Discuss three factors to consider when choosing media.

Electronic written media have largely replaced traditional written media in many companies. Explain.

The only way to plan a business message is to use a formal alphanumeric outline.

Most audiences expect your messages to supply complete details and not just a summary of the main points.

Time is not a significant consideration when you are selecting a medium for your message.

Whatever the length of your message,____________

When meeting your audience's informational needs,you emphasize points _______________

If audience members share your general background,they'll probably understand your material without difficulty.

Briefly define media richness,and provide at least one example of a rich medium and a lean medium.

Without an outline you may be inclined to ramble.

You'll need more words to build a consensus about a complex and controversial subject,especially if the members of your audience are ___________

The three general purposes of business messages are to inform,to persuade,and to collaborate.

In any kind of business communication,it's best to emphasize the points that you think will have the most impact on your audience.

The three-step writing process consists of planning,writing and ___________

Which of the following is not one of the benefits of a well-organized message?

In the direct approach,the evidence comes first,and the main idea comes later.

A medium is a verbal form of communication.

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication

Communicating Interculturally

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Filters

Exam 4: Planning Business Messages

You can minimize __________ by double-checking every piece of information you collect.

Collaborative messages are high in audience participation but low in communicator control.

If you require a lot of collaboration with your audience,then _____________

Discuss three factors to consider when choosing media.

Electronic written media have largely replaced traditional written media in many companies. Explain.

The only way to plan a business message is to use a formal alphanumeric outline.

Most audiences expect your messages to supply complete details and not just a summary of the main points.

Time is not a significant consideration when you are selecting a medium for your message.

Whatever the length of your message,____________

When meeting your audience's informational needs,you emphasize points _______________

If audience members share your general background,they'll probably understand your material without difficulty.

Briefly define media richness,and provide at least one example of a rich medium and a lean medium.

Without an outline you may be inclined to ramble.

You'll need more words to build a consensus about a complex and controversial subject,especially if the members of your audience are ___________

The three general purposes of business messages are to inform,to persuade,and to collaborate.

In any kind of business communication,it's best to emphasize the points that you think will have the most impact on your audience.

The three-step writing process consists of planning,writing and ___________

Which of the following is not one of the benefits of a well-organized message?

In the direct approach,the evidence comes first,and the main idea comes later.

A medium is a verbal form of communication.

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication

Communicating Interculturally

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Filters