Question 1

You can adopt the "you" attitude ????????????________________________

Accepted Answer

A)  by replacing certain pronouns with better pronouns. 
B)  by replacing terms that refer to yourself and your company with terms that refer to your audience. 
C)  by stating what you want and expecting the audience to go along with it. 
D)  By recognizing one audience member's achievements. 
A)  by replacing certain pronouns with better pronouns. 
B)  by replacing terms that refer to yourself and your company with terms that refer to your audience. 
C)  by stating what you want and expecting the audience to go along with it. 
D)  By recognizing one audience member's achievements. B

Question 2

When developing paragraphs,stick to one method within each paragraph and throughout a document.

Accepted Answer

A) True 
 B)False  False

Question 3

A(n)___________ sentence expresses two or more independent but related thoughts of equal importance.

Accepted Answer

Compound

Question 4

Using the passive voice makes sense when ??______________

Accepted Answer

A)  you want to be diplomatic in pointing out a problem or error. 
B)  you want your sentence to be easier to understand. 
C)  you need to make your sentences shorter. 
D)  you want to emphasize the subject. 
A)  you want to be diplomatic in pointing out a problem or error. 
B)  you want your sentence to be easier to understand. 
C)  you need to make your sentences shorter. 
D)  you want to emphasize the subject.

Question 5

Using the passive voice de-emphasizes the subject.

Accepted Answer

A) True 
 B)False

Question 6

A(n)__________ sentence expresses one main thought and one or more subordinate thoughts related to it.

Accepted Answer

The answer of A(n)__________ sentence expresses one main thought and...

Question 7

In general,you need to use more tact and diplomacy in oral communication than in written communication.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following are functional words?

Accepted Answer

A)  into, and, the 
B)  bath, baby, rattle 
C)  give, shake, wash 
D)  nice, wet, quickly 
A)  into, and, the 
B)  bath, baby, rattle 
C)  give, shake, wash 
D)  nice, wet, quickly

Question 9

Discuss three ways to establish your credibility with your audience.

Accepted Answer

Honesty,objectivity,awareness

Question 10

To communicate credibility to your audience,you ??______________

Accepted Answer

A)  impress them with a long list of your accomplishments. 
B)  are modest and deferential. 
C)  show that you are confident and that you believe in yourself and in your message. 
D)  use hedge words ("maybe," "perhaps") to demonstrate your knowledge that no issue is fully cut and dried. 
A)  impress them with a long list of your accomplishments. 
B)  are modest and deferential. 
C)  show that you are confident and that you believe in yourself and in your message. 
D)  use hedge words ("maybe," "perhaps") to demonstrate your knowledge that no issue is fully cut and dried.

Question 11

A(n)__________ word expresses a concept or quality,not a tangible object.

Accepted Answer

The answer of A(n)__________ word expresses a concept or quality,not...

Question 12

Choosing the most effective words for a message is usually more difficult than merely choosing correct words.

Accepted Answer

A) True 
 B)False

Question 13

Bragging about your company's accomplishments can be offensive to readers.

Accepted Answer

A) True 
 B)False

Question 14

__________ language avoids words or phrases that unfairly and even unethically categorize or stigmatize people in ways related to gender,race,ethnicity,age,or disability.

Accepted Answer

The answer of __________ language avoids words or phrases that...

Question 15

__________ lets you personalize form letters by inserting names and addresses from a database.

Accepted Answer

The answer of __________ lets you personalize form letters by...

Question 16

Coherence is achieved through the use of ___________ that show the relationship between paragraphs and among sentences within paragraphs.

Accepted Answer

The answer of Coherence is achieved through the use of...

Question 17

List at least three characteristics that can help establish credibility with your audience.

Accepted Answer

Audiences assign credibility to individu

Question 18

Which of the following statements best reflects the "you" attitude?

Accepted Answer

A)  "You failed to enclose a cheque for $25." 
B)  "We need a cheque from you for $25 so that we can send the merchandise by May 15." 
C)  "We will send you the merchandise as soon as we receive your cheque for $25." 
D)  "You will have your merchandise by July 15 if you send us your cheque for $25 today." 
A)  "You failed to enclose a cheque for $25." 
B)  "We need a cheque from you for $25 so that we can send the merchandise by May 15." 
C)  "We will send you the merchandise as soon as we receive your cheque for $25." 
D)  "You will have your merchandise by July 15 if you send us your cheque for $25 today."

Question 19

A(n)__________ is a cluster of sentences related to the same general topic.

Accepted Answer

The answer of A(n)__________ is a cluster of sentences related...

Question 20

A typical paragraph contains the three basic elements of ??______________

Accepted Answer

A)  a topic sentence, related sentences, and transitional elements. 
B)  simple, compound, and complex sentences. 
C)  the main idea, supporting ideas, and evidence. 
D)  a problem, discussion, and a solution. 
A)  a topic sentence, related sentences, and transitional elements. 
B)  simple, compound, and complex sentences. 
C)  the main idea, supporting ideas, and evidence. 
D)  a problem, discussion, and a solution.

You can adopt the "you" attitude ????????????________________________

When developing paragraphs,stick to one method within each paragraph and throughout a document.

A(n)___________ sentence expresses two or more independent but related thoughts of equal importance.

Using the passive voice makes sense when ??______________

Using the passive voice de-emphasizes the subject.

A(n)__________ sentence expresses one main thought and one or more subordinate thoughts related to it.

In general,you need to use more tact and diplomacy in oral communication than in written communication.

Which of the following are functional words?

Discuss three ways to establish your credibility with your audience.

To communicate credibility to your audience,you ??______________

A(n)__________ word expresses a concept or quality,not a tangible object.

Choosing the most effective words for a message is usually more difficult than merely choosing correct words.

Bragging about your company's accomplishments can be offensive to readers.

__________ language avoids words or phrases that unfairly and even unethically categorize or stigmatize people in ways related to gender,race,ethnicity,age,or disability.

__________ lets you personalize form letters by inserting names and addresses from a database.

Coherence is achieved through the use of ___________ that show the relationship between paragraphs and among sentences within paragraphs.

List at least three characteristics that can help establish credibility with your audience.

Which of the following statements best reflects the "you" attitude?

A(n)__________ is a cluster of sentences related to the same general topic.

A typical paragraph contains the three basic elements of ??______________

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication

Communicating Interculturally

Planning Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Filters

Exam 5: Writing Business Messages

You can adopt the "you" attitude ????????????________________________

When developing paragraphs,stick to one method within each paragraph and throughout a document.

A(n)___________ sentence expresses two or more independent but related thoughts of equal importance.

Using the passive voice makes sense when ??______________

Using the passive voice de-emphasizes the subject.

A(n)__________ sentence expresses one main thought and one or more subordinate thoughts related to it.

In general,you need to use more tact and diplomacy in oral communication than in written communication.

Which of the following are functional words?

Discuss three ways to establish your credibility with your audience.

To communicate credibility to your audience,you ??______________

A(n)__________ word expresses a concept or quality,not a tangible object.

Choosing the most effective words for a message is usually more difficult than merely choosing correct words.

Bragging about your company's accomplishments can be offensive to readers.

__________ language avoids words or phrases that unfairly and even unethically categorize or stigmatize people in ways related to gender,race,ethnicity,age,or disability.

__________ lets you personalize form letters by inserting names and addresses from a database.

Coherence is achieved through the use of ___________ that show the relationship between paragraphs and among sentences within paragraphs.

List at least three characteristics that can help establish credibility with your audience.

Which of the following statements best reflects the "you" attitude?

A(n)__________ is a cluster of sentences related to the same general topic.

A typical paragraph contains the three basic elements of ??______________

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication

Communicating Interculturally

Planning Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Filters