Exam 6: Completing Business Messages
Exam 1: Achieving Success Through Effective Business Communication98 Questions
Exam 2: Communicating in Teams and Mastering Listening and Nonverbal Communication104 Questions
Exam 3: Communicating Interculturally89 Questions
Exam 4: Planning Business Messages111 Questions
Exam 5: Writing Business Messages79 Questions
Exam 6: Completing Business Messages85 Questions
Exam 7: Crafting Messages for Electronic Media95 Questions
Exam 8: Writing Routine and Positive Messages87 Questions
Exam 9: Writing Negative Messages91 Questions
Exam 10: Writing Persuasive Messages90 Questions
Exam 11: Planning Reports and Proposals105 Questions
Exam 12: Writing Reports and Proposals74 Questions
Exam 13: Completing Reports and Proposals84 Questions
Exam 14: Designing and Delivering Oral and Online Presentations91 Questions
Exam 15: Building Careers and Writing Résumés85 Questions
Exam 16: Applying and Interviewing for Employment118 Questions
Exam 17: Format and Layout of Business Documents25 Questions
Exam 18: Documentation of Report Sources30 Questions
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Rewrite the following sentence to avoid camouflaged verbs: "The manager will make a determination about when the payment of refunds will occur."
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(Essay)
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Correct Answer:
The manager will determine when to pay refunds.
In the first phase of editing,you should pay particular attention to the __________ and __________ of the message.
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(Short Answer)
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Correct Answer:
Beginning,ending
Explain at least three of the steps involved in editing documents for clarity.
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(Essay)
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Correct Answer:
Editing for clarity involves breaking up overly long sentences and rewriting sentences that contain hedging (words like may and seems).It also requires imposing parallelism,or using the same grammatical pattern to express two or more similar ideas.Correcting dangling modifiers is another necessary step,along with rewording long noun sequences.Improving the clarity of a document also involves eliminating camouflaged verbs,clarifying sentence structure and awkward sentences,and moderating your enthusiasm.
Using company document templates ensures a consistent look and feel for all print and online company documents)
(True/False)
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Redundancies are useful to readers because repetition leads to better recall of information.
(True/False)
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Explain why editing for conciseness is important; then list the four steps it involves.
(Essay)
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Rewrite the following sentence to remove the dangling modifier: "Lying next to the filing cabinet,the office manager found the financial report."
(Essay)
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For all the technological advances in communication,there is still no way of attaching a spoken message or other sound to particular places in a document.
(True/False)
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Describe at least three types of software tools that can help you revise and polish a document.
(Essay)
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Grammar,spelling,clarity and other fundamentals of good writing are just as important,or even more important,in electronic media as they are in other written media.
(True/False)
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What is wrong with the following sentence? "Walking to the office,a red sports car passed her."
(Multiple Choice)
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When editing for content and organization,pay special attention to _____________
(Multiple Choice)
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The middle section of a message has the greatest impact on the audience.
(True/False)
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The word very is usually unnecessary and contributes to sentence clutter.
(True/False)
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