Question 1

Which of the following is not discussed in the chapter as an important principle to follow in designing business documents?

Accepted Answer

A)  Balance 
B)  Restraint 
C)  Detail 
D)  Variety 
E)  Consistency 
A)  Balance 
B)  Restraint 
C)  Detail 
D)  Variety 
E)  Consistency

Question 2

Describe four important issues to consider when distributing business messages.

Accepted Answer

The first issue is cost.Although it won'

Question 3

Using a variety of type styles in a document

Accepted Answer

A)  helps readers stay interested in what you have to say. 
B)  generally slows your audience's progress through the message. 
C)  makes your document look especially professional. 
D)  is a helpful way to emphasize key information. 
E)  makes it more legible. 
A)  helps readers stay interested in what you have to say. 
B)  generally slows your audience's progress through the message. 
C)  makes your document look especially professional. 
D)  is a helpful way to emphasize key information. 
E)  makes it more legible.

Question 4

Briefly explain the difference between descriptive headings and informative headings.

Accepted Answer

Whereas descriptive headings do little m

Question 5

"The above-mentioned book" is potentially an example of

Accepted Answer

A)  a redundancy. 
B)  a strung-out sentence. 
C)  an indefinite pronoun starter. 
D)  an awkward reference. 
E)  a camouflaged verb. 
A)  a redundancy. 
B)  a strung-out sentence. 
C)  an indefinite pronoun starter. 
D)  an awkward reference. 
E)  a camouflaged verb.

Question 6

Putting your first draft aside for a day or two before you begin the revision process

Accepted Answer

A)  is a waste of valuable time. 
B)  generally makes it more difficult to revise effectively. 
C)  is often helpful, especially with more complex messages. 
D)  is unnecessary unless you are an unskilled writer. 
E)  can be helpful, but not for electronic documents. 
A)  is a waste of valuable time. 
B)  generally makes it more difficult to revise effectively. 
C)  is often helpful, especially with more complex messages. 
D)  is unnecessary unless you are an unskilled writer. 
E)  can be helpful, but not for electronic documents.

Question 7

The "replace all" feature in word-processing programs

Accepted Answer

A)  tracks down words or phrases and automatically changes them all. 
B)  can save you time when revising messages. 
C)  must be used with care, since it can make undesirable changes. 
D)  can create words that are not really words, such as strengthful. 
E)  is characterized by all of the above. 
A)  tracks down words or phrases and automatically changes them all. 
B)  can save you time when revising messages. 
C)  must be used with care, since it can make undesirable changes. 
D)  can create words that are not really words, such as strengthful. 
E)  is characterized by all of the above.

Question 8

How do serif typefaces differ from sans serif typefaces?

Accepted Answer

Serif typefaces have small crosslines ca

Question 9

The main tasks in completing a business message consist of all except

Accepted Answer

A)  proofreading. 
B)  revising. 
C)  forecasting. 
D)  producing. 
E)  All of the above are part of the completing step. 
A)  proofreading. 
B)  revising. 
C)  forecasting. 
D)  producing. 
E)  All of the above are part of the completing step.

Question 10

Which of the following techniques can help you proofread more effectively?

Accepted Answer

A)  Read each page backward, from the bottom to the top. 
B)  Proofread the document as soon as you complete the draft. 
C)  To ensure consistency, proofread long documents from beginning to end without stopping. 
D)  Always proofread using your monitor (rather than printing out a hard copy of the document). 
E)  Don't get bogged down: just make a casual scan up and down the page (or screen), correct any obvious problems, and move on. 
A)  Read each page backward, from the bottom to the top. 
B)  Proofread the document as soon as you complete the draft. 
C)  To ensure consistency, proofread long documents from beginning to end without stopping. 
D)  Always proofread using your monitor (rather than printing out a hard copy of the document). 
E)  Don't get bogged down: just make a casual scan up and down the page (or screen), correct any obvious problems, and move on.

Question 11

Explain why editing for conciseness is important,then list the four steps it involves.

Accepted Answer

Editing business documents for concisene

Question 12

If you regularly edit for conciseness and clarity,you'll likely find that audiences are more likely to read your documents.

Accepted Answer

A) True 
 B)False

Question 13

Justified margins

Accepted Answer

A)  make the document easier to read. 
B)  create a cleaner look because of increased white space along the right margin. 
C)  make messages look more formal. 
D)  help get audience members' attention, even before they start to read. 
E)  are impossible to create without specialized publishing software. 
A)  make the document easier to read. 
B)  create a cleaner look because of increased white space along the right margin. 
C)  make messages look more formal. 
D)  help get audience members' attention, even before they start to read. 
E)  are impossible to create without specialized publishing software.

Question 14

What three functions do effective headings serve in business documents? Explain each one.

Accepted Answer

Headings contribute to the document's or

Question 15

Rewrite the following sentence to improve clarity and avoid the long noun sequence: "The financial estimates and accounting consulting firm will be closed next week."

Accepted Answer

The consulting firm that provides financ

Question 16

One advantage of justified type is that it makes a message look more personalized and less like a form letter.

Accepted Answer

A) True 
 B)False

Question 17

"Visible to the eye" is an example of

Accepted Answer

A)  a cliché. 
B)  redundancy. 
C)  the passive voice. 
D)  obsolete language. 
E)  hedging. 
A)  a cliché. 
B)  redundancy. 
C)  the passive voice. 
D)  obsolete language. 
E)  hedging.

Question 18

If you find graphics,photos,videos,and other elements online,you can use them in your own documents without worrying about copyright violations.

Accepted Answer

A) True 
 B)False

Question 19

A spell checker

Accepted Answer

A)  cannot automatically correct misspelled words as you type. 
B)  highlights words it doesn't recognize. 
C)  suggests synonyms. 
D)  has eliminated the need for proofreading. 
E)  is always more effective than a human editor. 
A)  cannot automatically correct misspelled words as you type. 
B)  highlights words it doesn't recognize. 
C)  suggests synonyms. 
D)  has eliminated the need for proofreading. 
E)  is always more effective than a human editor.

Question 20

An example of an informative heading would be "Redesigning Material Flow to Cut Material Costs."

Accepted Answer

A) True 
 B)False

Which of the following is not discussed in the chapter as an important principle to follow in designing business documents?

Describe four important issues to consider when distributing business messages.

Using a variety of type styles in a document

Briefly explain the difference between descriptive headings and informative headings.

"The above-mentioned book" is potentially an example of

Putting your first draft aside for a day or two before you begin the revision process

The "replace all" feature in word-processing programs

How do serif typefaces differ from sans serif typefaces?

The main tasks in completing a business message consist of all except

Which of the following techniques can help you proofread more effectively?

Explain why editing for conciseness is important,then list the four steps it involves.

If you regularly edit for conciseness and clarity,you'll likely find that audiences are more likely to read your documents.

Justified margins

What three functions do effective headings serve in business documents? Explain each one.

Rewrite the following sentence to improve clarity and avoid the long noun sequence: "The financial estimates and accounting consulting firm will be closed next week."

One advantage of justified type is that it makes a message look more personalized and less like a form letter.

"Visible to the eye" is an example of

If you find graphics,photos,videos,and other elements online,you can use them in your own documents without worrying about copyright violations.

A spell checker

An example of an informative heading would be "Redesigning Material Flow to Cut Material Costs."

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

Filters

Exam 6: Completing Business Messages

Which of the following is not discussed in the chapter as an important principle to follow in designing business documents?

Describe four important issues to consider when distributing business messages.

Using a variety of type styles in a document

Briefly explain the difference between descriptive headings and informative headings.

"The above-mentioned book" is potentially an example of

Putting your first draft aside for a day or two before you begin the revision process

The "replace all" feature in word-processing programs

How do serif typefaces differ from sans serif typefaces?

The main tasks in completing a business message consist of all except

Which of the following techniques can help you proofread more effectively?

Explain why editing for conciseness is important,then list the four steps it involves.

If you regularly edit for conciseness and clarity,you'll likely find that audiences are more likely to read your documents.

Justified margins

What three functions do effective headings serve in business documents? Explain each one.

Rewrite the following sentence to improve clarity and avoid the long noun sequence: "The financial estimates and accounting consulting firm will be closed next week."

One advantage of justified type is that it makes a message look more personalized and less like a form letter.

"Visible to the eye" is an example of

If you find graphics,photos,videos,and other elements online,you can use them in your own documents without worrying about copyright violations.

A spell checker

An example of an informative heading would be "Redesigning Material Flow to Cut Material Costs."

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

Filters