Question 1

When speaking in English to people who use English as a second language,the best approach is to

Accepted Answer

A)  forget about feedback; just make sure you get your message across. 
B)  repeat your sentences often, a little louder each time. 
C)  speak slowly and clearly. 
D)  use plenty of adjectives such as fantastic and fabulous. 
E)  limit your sentences to no more than 5 words each. 
A)  forget about feedback; just make sure you get your message across. 
B)  repeat your sentences often, a little louder each time. 
C)  speak slowly and clearly. 
D)  use plenty of adjectives such as fantastic and fabulous. 
E)  limit your sentences to no more than 5 words each. C

Question 2

What is culture?

Accepted Answer

Culture is a shared system of symbols,beliefs,attitudes,values,expectations,and norms for behavior.
Explanation: Culture is a shared system of symbols,beliefs,attitudes,values,expectations,and norms for behavior.Your cultural background influences the way you prioritize what is important in life,helps define your attitude toward what is appropriate in a situation,and establishes rules of behavior.Examples are the culture you share with all the people who live in your own country,including an ethnic group,possibly a religious group,and perhaps a profession that has its own special language and customs.

Question 3

Before conducting business in another country,why is it worthwhile to learn common phrases in the native language even if your clients there will speak English?

Accepted Answer

Learning basic phrases not only helps you get through everyday business and social situations but also demonstrates your commitment to the business relationship.
Explanation: Even if your colleagues or customers in another country speak your language,it is worth the time and energy to learn common phrases in theirs.Learning the basics not only helps you get through every day business and social situations but also demonstrates your commitment to the business relationship.After all,the other person probably spent years learning your language.

Question 4

When conducting business with others who speak a language other than English,it is best to avoid trying to speak any words or phrases in their language.

Accepted Answer

A) True 
 B)False

Question 5

List at least three areas of nonverbal communication that can differ widely among cultures.

Accepted Answer

Greetings,the use of personal space,touc

Question 6

When you react ethnocentrically,you

Accepted Answer

A)  assume that your culture is superior to others. 
B)  recognize the differences that exist between your culture and other cultures. 
C)  focus on the possibility that your words and actions will be misunderstood. 
D)  show respect for other cultures. 
E)  do all of the above. 
A)  assume that your culture is superior to others. 
B)  recognize the differences that exist between your culture and other cultures. 
C)  focus on the possibility that your words and actions will be misunderstood. 
D)  show respect for other cultures. 
E)  do all of the above.

Question 7

In intercultural conversations,speaking slowly is usually regarded as a sign of disrespect.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following sentences contains an idiomatic expression?

Accepted Answer

A)  Our monthly sales quota is unrealistic. 
B)  We don't expect to meet our monthly sales quota. 
C)  Making our monthly sales quota will be a piece of cake. 
D)  The sales quota is very reasonable. 
E)  These products are all quite popular. 
A)  Our monthly sales quota is unrealistic. 
B)  We don't expect to meet our monthly sales quota. 
C)  Making our monthly sales quota will be a piece of cake. 
D)  The sales quota is very reasonable. 
E)  These products are all quite popular.

Question 9

If you will be living in another country where English is not the official language but you will be doing business in English,you

Accepted Answer

A)  will not need to learn that country's language. 
B)  should learn only those words that are absolutely necessary for getting around. 
C)  will show respect by making an effort to learn the language. 
D)  should only deal with natives who can speak English. 
E)  demand that a translator be present for all conversations. 
A)  will not need to learn that country's language. 
B)  should learn only those words that are absolutely necessary for getting around. 
C)  will show respect by making an effort to learn the language. 
D)  should only deal with natives who can speak English. 
E)  demand that a translator be present for all conversations.

Question 10

Companies concerned that religious differences may cause friction among employees

Accepted Answer

A)  must still, by law, allow workers to engage in religious activities at work. 
B)  have, in many cases, forbidden employees from engaging in religious activities at work. 
C)  should hire workers who are all of the same religion. 
D)  have found that it rarely occurs, no matter the size of their workforce. 
E)  have found that it is best to let employees work out differences on their own, even when it interferes with productivity. 
A)  must still, by law, allow workers to engage in religious activities at work. 
B)  have, in many cases, forbidden employees from engaging in religious activities at work. 
C)  should hire workers who are all of the same religion. 
D)  have found that it rarely occurs, no matter the size of their workforce. 
E)  have found that it is best to let employees work out differences on their own, even when it interferes with productivity.

Question 11

Compared to low-context cultures,high-context cultures tend to take a(n)________ approach regarding the meaning of business contracts.

Accepted Answer

A)  equally flexible 
B)  more literal 
C)  more flexible 
D)  more aggressive 
E)  none of the above 
A)  equally flexible 
B)  more literal 
C)  more flexible 
D)  more aggressive 
E)  none of the above

Question 12

In general,when writing to someone in another country,U.S.businesspeople should be a bit more formal than they would be otherwise.

Accepted Answer

A) True 
 B)False

Question 13

Following the "Golden Rule" is an effective strategy for adapting to other cultures.

Accepted Answer

A) True 
 B)False

Question 14

Explain the difference between a high-context culture and a low-context culture,and provide at least one example of each.

Accepted Answer

In high-context cultures,people rely les

Question 15

Associating youth with strength and age with declining powers is

Accepted Answer

A)  a universal trait that characterizes all cultures. 
B)  common in European cultures, but not in the U.S. 
C)  common in the U.S., but not in many Asian societies. 
D)  an outdated practice. 
E)  a politically correct approach. 
A)  a universal trait that characterizes all cultures. 
B)  common in European cultures, but not in the U.S. 
C)  common in the U.S., but not in many Asian societies. 
D)  an outdated practice. 
E)  a politically correct approach.

Question 16

Compared to younger employees,older workers

Accepted Answer

A)  are less respected in all cultures. 
B)  are more respected in all cultures. 
C)  can offer broader experience and high degrees of "practical intelligence." 
D)  are generally not highly respected in Asian societies. 
E)  almost never find themselves in generational conflict with coworkers. 
A)  are less respected in all cultures. 
B)  are more respected in all cultures. 
C)  can offer broader experience and high degrees of "practical intelligence." 
D)  are generally not highly respected in Asian societies. 
E)  almost never find themselves in generational conflict with coworkers.

Question 17

In many Asian societies,younger employees generally avoid disagreeing with senior executives in public.

Accepted Answer

A) True 
 B)False

Question 18

If you translate a message from English into another language,it is a good idea to

Accepted Answer

A)  translate it word for word. 
B)  have it back-translated. 
C)  use several translators. 
D)  rely on internet translators alone, since they are usually more accurate than humans. 
E)  do all of the above. 
A)  translate it word for word. 
B)  have it back-translated. 
C)  use several translators. 
D)  rely on internet translators alone, since they are usually more accurate than humans. 
E)  do all of the above.

Question 19

When doing business in other cultures,what are some strategies you can use to promote effective intercultural communication?

Accepted Answer

One strategy is to understand social cus

Question 20

Studies have shown that people often have cultural biases of which they're not even consciously aware.

Accepted Answer

A) True 
 B)False

When speaking in English to people who use English as a second language,the best approach is to

What is culture?

Before conducting business in another country,why is it worthwhile to learn common phrases in the native language even if your clients there will speak English?

When conducting business with others who speak a language other than English,it is best to avoid trying to speak any words or phrases in their language.

List at least three areas of nonverbal communication that can differ widely among cultures.

When you react ethnocentrically,you

In intercultural conversations,speaking slowly is usually regarded as a sign of disrespect.

Which of the following sentences contains an idiomatic expression?

If you will be living in another country where English is not the official language but you will be doing business in English,you

Companies concerned that religious differences may cause friction among employees

Compared to low-context cultures,high-context cultures tend to take a(n)________ approach regarding the meaning of business contracts.

In general,when writing to someone in another country,U.S.businesspeople should be a bit more formal than they would be otherwise.

Following the "Golden Rule" is an effective strategy for adapting to other cultures.

Explain the difference between a high-context culture and a low-context culture,and provide at least one example of each.

Associating youth with strength and age with declining powers is

Compared to younger employees,older workers

In many Asian societies,younger employees generally avoid disagreeing with senior executives in public.

If you translate a message from English into another language,it is a good idea to

When doing business in other cultures,what are some strategies you can use to promote effective intercultural communication?

Studies have shown that people often have cultural biases of which they're not even consciously aware.

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

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Exam 3: Communicating in a World of Diversity

When speaking in English to people who use English as a second language,the best approach is to

What is culture?

Before conducting business in another country,why is it worthwhile to learn common phrases in the native language even if your clients there will speak English?

When conducting business with others who speak a language other than English,it is best to avoid trying to speak any words or phrases in their language.

List at least three areas of nonverbal communication that can differ widely among cultures.

When you react ethnocentrically,you

In intercultural conversations,speaking slowly is usually regarded as a sign of disrespect.

Which of the following sentences contains an idiomatic expression?

If you will be living in another country where English is not the official language but you will be doing business in English,you

Companies concerned that religious differences may cause friction among employees

Compared to low-context cultures,high-context cultures tend to take a(n)________ approach regarding the meaning of business contracts.

In general,when writing to someone in another country,U.S.businesspeople should be a bit more formal than they would be otherwise.

Following the "Golden Rule" is an effective strategy for adapting to other cultures.

Explain the difference between a high-context culture and a low-context culture,and provide at least one example of each.

Associating youth with strength and age with declining powers is

Compared to younger employees,older workers

In many Asian societies,younger employees generally avoid disagreeing with senior executives in public.

If you translate a message from English into another language,it is a good idea to

When doing business in other cultures,what are some strategies you can use to promote effective intercultural communication?

Studies have shown that people often have cultural biases of which they're not even consciously aware.

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

Filters