Question 1

List three functions of the close in a business report.

Accepted Answer

The close of a report (1)emphasizes the main points of the message, (2)summarizes the benefits to the reader if the message proposes a change or course of action,and (3)brings all the action items together in one place and gives the details about who should do what,when,where,and how.
Explanation: The close is the summary and review of the report,and it is the last opportunity to communicate to and convince the reader.

Question 2

List and briefly explain five characteristics of effective report content.

Accepted Answer

The content of effective business reports is (1)accurate-it is factually correct and error-free; (2)complete-providing colleagues or supervisors with all the information they need to understand the situation,problem,or proposal and make a decision; (3)balanced-presenting all sides of the issue fairly and equitably and including all the essential information,even if some of the information doesn't support the author's line of reasoning; (4)clear and logical-written in uncluttered sentences and logically organized with clear transitions; and (5)documented properly-giving credit to all outside sources of information on which the report draws.
Explanation: An effective report communicates clearly and concisely,offering only information that relates to the subject at hand and presenting a well-constructed case that is balanced and properly attributed.

Question 3

A bar chart would be particularly useful for

Accepted Answer

A)  illustrating what percentages of a company's monthly budget are spent on utilities and other expenses. 
B)  comparing market shares of three breakfast cereals from 2011 to 2012. 
C)  showing the stages in production of a jet engine. 
D)  depicting the proportion of advertising dollars spent on various major media. 
E)  none of the above. 
A)  illustrating what percentages of a company's monthly budget are spent on utilities and other expenses. 
B)  comparing market shares of three breakfast cereals from 2011 to 2012. 
C)  showing the stages in production of a jet engine. 
D)  depicting the proportion of advertising dollars spent on various major media. 
E)  none of the above. B

Question 4

The detailed proof needed to support your conclusions and recommendations should appear in the ________ of your report.

Accepted Answer

A)  opening 
B)  body 
C)  close 
D)  appendix 
E)  index 
A)  opening 
B)  body 
C)  close 
D)  appendix 
E)  index

Question 5

If it is necessary to label each slice of a pie chart with data values to avoid confusing the reader,a table is often a better alternative.

Accepted Answer

A) True 
 B)False

Question 6

The primary difference between titles and captions of visuals is that

Accepted Answer

A)  titles are usually longer than captions. 
B)  captions usually appear above visuals, whereas titles appear below. 
C)  captions offer discussion of the visual's content. 
D)  titles provide detailed descriptions of visuals, but captions give only short descriptions. 
E)  none of the above-they are simply different terms for the same thing. 
A)  titles are usually longer than captions. 
B)  captions usually appear above visuals, whereas titles appear below. 
C)  captions offer discussion of the visual's content. 
D)  titles provide detailed descriptions of visuals, but captions give only short descriptions. 
E)  none of the above-they are simply different terms for the same thing.

Question 7

Linking a spreadsheet to your report will help ensure that readers are always seeing the most up-to-date information.

Accepted Answer

A) True 
 B)False

Question 8

To illustrate how your department's budget will be distributed by percentage and type of expense,you should use

Accepted Answer

A)  an organizational chart. 
B)  a Gantt chart. 
C)  a pie chart. 
D)  a line chart. 
E)  an inverted pyramid. 
A)  an organizational chart. 
B)  a Gantt chart. 
C)  a pie chart. 
D)  a line chart. 
E)  an inverted pyramid.

Question 9

In an online report,headings

Accepted Answer

A)  should rarely be used. 
B)  can be used as links to other sections of the report. 
C)  are considered trendy and should usually be avoided. 
D)  complicate the organization of your report by enabling readers to jump from section to section. 
E)  should never be longer than one word. 
A)  should rarely be used. 
B)  can be used as links to other sections of the report. 
C)  are considered trendy and should usually be avoided. 
D)  complicate the organization of your report by enabling readers to jump from section to section. 
E)  should never be longer than one word.

Question 10

"Delimitations" are

Accepted Answer

A)  market conditions that allow a company to adopt your proposal. 
B)  employee restraints that have recently been lifted. 
C)  the scope of your proposal. 
D)  harsh realities that may prevent your audience from adopting your proposal. 
E)  disclaimers that protect you from legal action if the proposal fails. 
A)  market conditions that allow a company to adopt your proposal. 
B)  employee restraints that have recently been lifted. 
C)  the scope of your proposal. 
D)  harsh realities that may prevent your audience from adopting your proposal. 
E)  disclaimers that protect you from legal action if the proposal fails.

Question 11

The introduction of a solicited proposal

Accepted Answer

A)  need not be as detailed as that of an unsolicited proposal. 
B)  should refer specifically to the RFP that initiated it. 
C)  should downplay the magnitude of the problem you're addressing. 
D)  is expected to be much longer than that of an unsolicited proposal. 
E)  should always shock the audience in order to get their attention. 
A)  need not be as detailed as that of an unsolicited proposal. 
B)  should refer specifically to the RFP that initiated it. 
C)  should downplay the magnitude of the problem you're addressing. 
D)  is expected to be much longer than that of an unsolicited proposal. 
E)  should always shock the audience in order to get their attention.

Question 12

A Gantt chart is a type of

Accepted Answer

A)  pictogram. 
B)  line chart. 
C)  bar chart. 
D)  pie chart. 
E)  organizational chart. 
A)  pictogram. 
B)  line chart. 
C)  bar chart. 
D)  pie chart. 
E)  organizational chart.

Question 13

In what forms can transitions be written in a business report?

Accepted Answer

Transitions are words or phrases that ti

Question 14

A public health expert is writing a report on lead hazards for a widespread audience.Any terms in the report that are unfamiliar to her audience should be defined in the

Accepted Answer

A)  introduction. 
B)  body. 
C)  explanatory notes. 
D)  any of the above. 
E)  none of the above, since doing so would insult the audience. 
A)  introduction. 
B)  body. 
C)  explanatory notes. 
D)  any of the above. 
E)  none of the above, since doing so would insult the audience.

Question 15

Unlike words,visual images have connotative meanings that are consistent across cultures.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following would be the most effective review in a formal report?

Accepted Answer

A)  As this section has shown, our current marketing strategy is highly effective. 
B)  The next segment illustrates potential challenges. 
C)  Having outlined the details, I will now offer a few other points. 
D)  Now that the boring stuff is out of the way ... 
E)  All of the above are effective. 
A)  As this section has shown, our current marketing strategy is highly effective. 
B)  The next segment illustrates potential challenges. 
C)  Having outlined the details, I will now offer a few other points. 
D)  Now that the boring stuff is out of the way ... 
E)  All of the above are effective.

Question 17

What four topics are commonly covered in the introduction to a business proposal? Briefly explain each one.

Accepted Answer

The introduction to a business proposal

Question 18

In a formal proposal,where does the Work Plan section normally appear,and what information does it contain? Can it be changed later?

Accepted Answer

The Work Plan section normally appears i

Question 19

The close of a proposal is the right place to discuss any costs associated with your recommendations.

Accepted Answer

A) True 
 B)False

Question 20

When writing business reports for outsiders (such as customers or suppliers),it is best to

Accepted Answer

A)  use a more formal tone than you would for an internal audience. 
B)  use a less formal tone than you would for an internal audience. 
C)  include personal references such as "you" and "us." 
D)  use a great deal of idiomatic language. 
E)  use contractions whenever possible. 
A)  use a more formal tone than you would for an internal audience. 
B)  use a less formal tone than you would for an internal audience. 
C)  include personal references such as "you" and "us." 
D)  use a great deal of idiomatic language. 
E)  use contractions whenever possible.

List three functions of the close in a business report.

List and briefly explain five characteristics of effective report content.

A bar chart would be particularly useful for

The detailed proof needed to support your conclusions and recommendations should appear in the ________ of your report.

If it is necessary to label each slice of a pie chart with data values to avoid confusing the reader,a table is often a better alternative.

The primary difference between titles and captions of visuals is that

Linking a spreadsheet to your report will help ensure that readers are always seeing the most up-to-date information.

To illustrate how your department's budget will be distributed by percentage and type of expense,you should use

In an online report,headings

"Delimitations" are

The introduction of a solicited proposal

A Gantt chart is a type of

In what forms can transitions be written in a business report?

A public health expert is writing a report on lead hazards for a widespread audience.Any terms in the report that are unfamiliar to her audience should be defined in the

Unlike words,visual images have connotative meanings that are consistent across cultures.

Which of the following would be the most effective review in a formal report?

What four topics are commonly covered in the introduction to a business proposal? Briefly explain each one.

In a formal proposal,where does the Work Plan section normally appear,and what information does it contain? Can it be changed later?

The close of a proposal is the right place to discuss any costs associated with your recommendations.

When writing business reports for outsiders (such as customers or suppliers),it is best to

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

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Exam 12: Writing Reports and Proposals

List three functions of the close in a business report.

List and briefly explain five characteristics of effective report content.

A bar chart would be particularly useful for

The detailed proof needed to support your conclusions and recommendations should appear in the ________ of your report.

If it is necessary to label each slice of a pie chart with data values to avoid confusing the reader,a table is often a better alternative.

The primary difference between titles and captions of visuals is that

Linking a spreadsheet to your report will help ensure that readers are always seeing the most up-to-date information.

To illustrate how your department's budget will be distributed by percentage and type of expense,you should use

In an online report,headings

"Delimitations" are

The introduction of a solicited proposal

A Gantt chart is a type of

In what forms can transitions be written in a business report?

A public health expert is writing a report on lead hazards for a widespread audience.Any terms in the report that are unfamiliar to her audience should be defined in the

Unlike words,visual images have connotative meanings that are consistent across cultures.

Which of the following would be the most effective review in a formal report?

What four topics are commonly covered in the introduction to a business proposal? Briefly explain each one.

In a formal proposal,where does the Work Plan section normally appear,and what information does it contain? Can it be changed later?

The close of a proposal is the right place to discuss any costs associated with your recommendations.

When writing business reports for outsiders (such as customers or suppliers),it is best to

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Handbook of Grammar, Mechanics, and Usage

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