Question 1

Which of the following statements about the origins of management is true?

Accepted Answer

A)  Job enrichment was developed during the last half of the twentieth century. 
B)  Management as a field of study is only about 125 years old. 
C)  Information management appeared with the first computers. 
D)  The use of management functions would have made the building of the Egyptian pyramids more efficient. 
E)  All of the above statements about the origin of management are true. 
A)  Job enrichment was developed during the last half of the twentieth century. 
B)  Management as a field of study is only about 125 years old. 
C)  Information management appeared with the first computers. 
D)  The use of management functions would have made the building of the Egyptian pyramids more efficient. 
E)  All of the above statements about the origin of management are true. B

Question 2

Management ideas and practices have actually been used from the earliest times of recorded history.

Accepted Answer

A) True 
 B)False  True

Question 3

At about the same time as management theorists were developing scientific management principles in the United States, Max Weber was in Europe developing:

Accepted Answer

A)  human relations management 
B)  group dynamics theory 
C)  systems management 
D)  contingency management 
E)  bureaucratic management 
A)  human relations management 
B)  group dynamics theory 
C)  systems management 
D)  contingency management 
E)  bureaucratic management E

Question 4

A systems view of management allows managers to:

Accepted Answer

A)  deal with the complex environment in which their companies operate 
B)  manage employee attendance 
C)  communicate efficiently 
D)  store and retrieve all types of information 
E)  eliminate production bottlenecks 
A)  deal with the complex environment in which their companies operate 
B)  manage employee attendance 
C)  communicate efficiently 
D)  store and retrieve all types of information 
E)  eliminate production bottlenecks

Question 5

Frederick Taylor was the father of systems management.

Accepted Answer

A) True 
 B)False

Question 6

Frederick Taylor is famous for:

Accepted Answer

A)  developing time and motion studies 
B)  first defining the functions of managers 
C)  developing the 14 principles of management 
D)  creating the principles of scientific management 
E)  doing all of these 
A)  developing time and motion studies 
B)  first defining the functions of managers 
C)  developing the 14 principles of management 
D)  creating the principles of scientific management 
E)  doing all of these

Question 7

A Gantt chart can be used to track informal communication paths.

Accepted Answer

A) True 
 B)False

Question 8

_____ involves managing the daily production of goods and services.

Accepted Answer

A)  Operations management 
B)  Resource management 
C)  Systems management 
D)  Contingency management 
E)  Bureaucratic management 
A)  Operations management 
B)  Resource management 
C)  Systems management 
D)  Contingency management 
E)  Bureaucratic management

Question 9

According to Henri Fayol's 14 principles of management, _____ requires that each employee should report to and receive orders from just one boss.

Accepted Answer

A)  unity of direction 
B)  centralization 
C)  vertical authority 
D)  span of management 
E)  unity of command 
A)  unity of direction 
B)  centralization 
C)  vertical authority 
D)  span of management 
E)  unity of command

Question 10

Human relations management focused on managers' roles and authority.

Accepted Answer

A) True 
 B)False

Question 11

In a departure from mainstream management thinking, Mary Parker Follett believed:

Accepted Answer

A)  rules and procedures should be applied without favoritism 
B)  group dynamics produces positive peer pressure 
C)  conflict could be beneficial 
D)  work specialization was the key to efficiency 
E)  pay should be performance-based 
A)  rules and procedures should be applied without favoritism 
B)  group dynamics produces positive peer pressure 
C)  conflict could be beneficial 
D)  work specialization was the key to efficiency 
E)  pay should be performance-based

Question 12

Frank and Lillian Gilbreth are important to management because they:

Accepted Answer

A)  used motion studies to eliminate unnecessary or repetitive motions from the work process 
B)  proved the effectiveness of nonfinancial motivators in convincing workers to strive for organizational goals 
C)  realized how the principles of sociology applied to worker performance 
D)  viewed the organization as a system that influenced its environment and that was influenced by its environment 
E)  identified the four functions managers perform 
A)  used motion studies to eliminate unnecessary or repetitive motions from the work process 
B)  proved the effectiveness of nonfinancial motivators in convincing workers to strive for organizational goals 
C)  realized how the principles of sociology applied to worker performance 
D)  viewed the organization as a system that influenced its environment and that was influenced by its environment 
E)  identified the four functions managers perform

Exam 2: History of Management: Part B

Which of the following statements about the origins of management is true?

Management ideas and practices have actually been used from the earliest times of recorded history.

At about the same time as management theorists were developing scientific management principles in the United States, Max Weber was in Europe developing:

A systems view of management allows managers to:

Frederick Taylor was the father of systems management.

Frederick Taylor is famous for:

A Gantt chart can be used to track informal communication paths.

_____ involves managing the daily production of goods and services.

According to Henri Fayol's 14 principles of management, _____ requires that each employee should report to and receive orders from just one boss.

Human relations management focused on managers' roles and authority.

In a departure from mainstream management thinking, Mary Parker Follett believed:

Frank and Lillian Gilbreth are important to management because they:

Management

Management: Part A

Management: Part B

History of Management

History of Management: Part A

Organizational Environments and Cultures

Organizational Environments and Cultures: Part A

Organizational Environments and Cultures: Part B

Ethics and Social Responsibility

Ethics and Social Responsibility: Part A

Ethics and Social Responsibility: Part B

Planning and Decision Making

Planning and Decision Making: Part A

Planning and Decision Making: Part B

Organizational Strategy

Organizational Strategy: Part A

Organizational Strategy: Part B

Innovation and Change

Innovation and Change: Part A

Innovation and Change: Part B

Global Management

Global Management: Part A

Global Management: Part B

Designing Adaptive Organizations

Designing Adaptive Organizations: Part A

Designing Adaptive Organizations: Part B

Managing Teams

Managing Teams: Part A

Managing Teams: Part B

Managing Human Resource Systems

Managing Human Resource Systems: Part A

Managing Human Resource Systems: Part B

Managing Individuals and a Diverse Work Force

Managing Individuals and a Diverse Work Force: Part A

Managing Individuals and a Diverse Work Force: Part B

Motivation

Motivation: Part A

Motivation: Part B

Leadership

Leadership: Part A

Leadership: Part B

Managing Communication

Managing Communication: Part A

Managing Communication: Part B

Control

Control: Part A

Control: Part B

Managing Information

Managing Information: Part A

Managing Information: Part B

Managing Service and Manufacturing Operations

Managing Service and Manufacturing Operations: Part A

Managing Service and Manufacturing Operations: Part B

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