Exam 2: The Evolution of Management Thinking

Under the contingency view of management,organisational phenomena exist in logical patterns and managers can devise and apply similar responses to common types of problems.

(True/False)

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Question 21

The situation where each employee receives orders from one,and only one superior is known as:

(Multiple Choice)

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Question 22

According to Weber's view on bureaucracy,organisations should be based on which of these?

(Multiple Choice)

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Question 23

The jugaad concept refers to an innovative mindset (used widely by Indian companies)that strives to meet customers' immediate needs quickly and inexpensively.

(True/False)

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Question 24

_________________ refers to the contracting out to another organisation a function or activity which could be,or was previously,performed in-house.

(Short Answer)

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Question 25

__________ forces refer to those aspects of a culture that guide and influence relationships among people.

(Multiple Choice)

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Question 26

Synergy occurs when the interaction between organisational units serve to produce outputs that are greater than could be achieved otherwise.

(True/False)

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Question 27

During the early twentieth century,the prevailing management perspective,which emphasised rationality and a scientific approach,was the _________ perspective.

(Multiple Choice)

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Question 28

A subfield of the classical management perspective that emphasises scientifically determined changes in management practices is known as the:

(Multiple Choice)

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Question 29

Define the difference between e-business and e-commerce.

(Essay)

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Question 30

A management perspective that emerged after the Second World War and applied mathematics,statistics and other qualitative measures to managerial problems,is referred to as:

(Multiple Choice)

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Question 31

The principle that similar activities in an organisation should be grouped together under one manager is the essence of the classical perspective known as:

(Multiple Choice)

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Question 32

The classical perspective on management emphasised the understanding of human behaviour as the means for increasing productivity.

(True/False)

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Question 33

Match the following strategic questions with their corresponding balanced scorecard perspectives:

To achieve our vision, how should we appear to our customers?

External relations

To succeed financially, how should we appear to our shareholders?

Internal business process

To satisfy our shareholders and customers, what business processes must we excel at?

Learning and growth

Correct Answer:

Verified

To achieve our vision, how should we appear to our customers?

To succeed financially, how should we appear to our shareholders?

To satisfy our shareholders and customers, what business processes must we excel at?

To achieve our vision, how will we sustain our ability to change and improve

(Matching)

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Question 34

____________________________ forces pertain to the availability,production and distribution of resources in a society.

(Short Answer)

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Question 35

Briana feels that her workforce requires the threat of punishment if they have any chance of achieving their organisation's goals.Briana subscribes to the ________________ (two words)perspective of human resource management.

(Short Answer)

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Question 36

The scalar chain refers to the chain of authority that extension the top to the bottom of an organisation.

(True/False)

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Question 37

Identify and define the three contributions and criticisms of scientific management.

(Essay)

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Question 38

________________________________ refers specifically to business exchange transactions that occur electronically.

(Short Answer)

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Question 39

The desirability of self-government,property rights,contract rights,and the definition of justice can all be considered part of political forces.

(True/False)

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Question 40

Showing 21 - 40 of 122

Under the contingency view of management,organisational phenomena exist in logical patterns and managers can devise and apply similar responses to common types of problems.

The situation where each employee receives orders from one,and only one superior is known as:

According to Weber's view on bureaucracy,organisations should be based on which of these?

The jugaad concept refers to an innovative mindset (used widely by Indian companies)that strives to meet customers' immediate needs quickly and inexpensively.

_________________ refers to the contracting out to another organisation a function or activity which could be,or was previously,performed in-house.

__________ forces refer to those aspects of a culture that guide and influence relationships among people.

Synergy occurs when the interaction between organisational units serve to produce outputs that are greater than could be achieved otherwise.

During the early twentieth century,the prevailing management perspective,which emphasised rationality and a scientific approach,was the _________ perspective.

A subfield of the classical management perspective that emphasises scientifically determined changes in management practices is known as the:

Define the difference between e-business and e-commerce.

A management perspective that emerged after the Second World War and applied mathematics,statistics and other qualitative measures to managerial problems,is referred to as:

The principle that similar activities in an organisation should be grouped together under one manager is the essence of the classical perspective known as:

The classical perspective on management emphasised the understanding of human behaviour as the means for increasing productivity.

____________________________ forces pertain to the availability,production and distribution of resources in a society.

Briana feels that her workforce requires the threat of punishment if they have any chance of achieving their organisation's goals.Briana subscribes to the ________________ (two words)perspective of human resource management.

The scalar chain refers to the chain of authority that extension the top to the bottom of an organisation.

Identify and define the three contributions and criticisms of scientific management.

________________________________ refers specifically to business exchange transactions that occur electronically.

The desirability of self-government,property rights,contract rights,and the definition of justice can all be considered part of political forces.

The Changing World of Management

The Environment and Corporate Culture

Managing in a Global Environment

Ethics,Social Responsibility and Sustainable Development

Managing Start-Ups and New Ventures

Organisational Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Organisation Structure

Managing Change and Innovation

Managing Human Resourcess

Managing Diversity

Individual Behaviour in Organisations

Leadership

Motivating Employees

Communication in Organisations

Leading Teams

Managerial and Quality Control

Managing the Value Chain, Information Technology and E-Business

Making Effective Management Happen

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