Question 1

The case manager should avoid using the following resource(s)in the planning stage of the client's care:​

Accepted Answer

A)  ​A family member suspected of abusing the client 
B)  ​Peer support 
C)  ​Social service agencies 
D)  ​Community resources 
A)  ​A family member suspected of abusing the client 
B)  ​Peer support 
C)  ​Social service agencies 
D)  ​Community resources A

Question 2

Briefly describe an assessment of a client and a few of the elements the case manager looks at to formulate a plan.

Accepted Answer

When assessing a client, a case manager looks at various elements to formulate a plan. This includes gathering information about the client's current situation, such as their living arrangements, support system, employment status, and any physical or mental health issues. The case manager also assesses the client's strengths, resources, and goals, as well as any barriers or challenges they may be facing. Additionally, the case manager considers the client's level of motivation and readiness for change. By taking all of these elements into account, the case manager can develop a comprehensive plan that addresses the client's needs and helps them work towards their goals.

Question 3

The resiliency model of case management refers to:

Accepted Answer

A)  ​The changing view of mental illness and substance abuse from one of gradual deterioration to one of recovery and a productive life 
B)  ​Emphasis on the client's personal choices and activities for the life that is most meaningful to that individual 
C)  ​A positive view of the child's life and circumstances in which the provider actively seeks the child's strengths on which to build 
D)  ​The movement toward services that are diverse enough to meet the client's needs, are well coordinated and easily accessible 
A)  ​The changing view of mental illness and substance abuse from one of gradual deterioration to one of recovery and a productive life 
B)  ​Emphasis on the client's personal choices and activities for the life that is most meaningful to that individual 
C)  ​A positive view of the child's life and circumstances in which the provider actively seeks the child's strengths on which to build 
D)  ​The movement toward services that are diverse enough to meet the client's needs, are well coordinated and easily accessible C

Question 4

The individualized treatment plan would avoid taking into consideration:​

Accepted Answer

A)  ​The person's individual strengths and interests 
B)  ​The person's personal goals 
C)  ​Recruiting community support for donations of services and resources 
D)  ​Streamlining the plan for efficiency of managing the group's care 
A)  ​The person's individual strengths and interests 
B)  ​The person's personal goals 
C)  ​Recruiting community support for donations of services and resources 
D)  ​Streamlining the plan for efficiency of managing the group's care

Question 5

Give 3 examples of Informal and Folk supports that a case manager will refer a client to for help.

Accepted Answer

Any services identif

Question 6

What are the 4 levels of case management?​

Accepted Answer

Intensive,Administra

Question 7

Once the client has been linked to the services he or she needs,the case worker must:​

Accepted Answer

A)  ​Continue monitoring the client's progress and advocating for his or her needs 
B)  ​File a report and close the client's case 
C)  ​Allow the client's other social service workers' requirements to take precedence 
D)  ​Avoid contacting the client's other service professionals to coordinate care, in the interest of protecting the client's privacy 
A)  ​Continue monitoring the client's progress and advocating for his or her needs 
B)  ​File a report and close the client's case 
C)  ​Allow the client's other social service workers' requirements to take precedence 
D)  ​Avoid contacting the client's other service professionals to coordinate care, in the interest of protecting the client's privacy

Question 8

What is the foundation for the development of a client plan for service or treatment?​

Accepted Answer

The answer of What is the foundation for the development...

Question 9

A plan that is formulated after the assessment phase is a/n?​

Accepted Answer

The answer of A plan that is formulated after the...

Question 10

A case manager's interventions can be considered therapeutic in that:​

Accepted Answer

A)  ​The case manager is a trained psychotherapist 
B)  ​The case manager can provide medications that help the client deal with emotional disorders 
C)  ​The case manager can help the client learn life skills that will make the client more effective in his or her daily life 
D)  ​The case manager can treat the client's problems without making a referral to a clinical therapist 
A)  ​The case manager is a trained psychotherapist 
B)  ​The case manager can provide medications that help the client deal with emotional disorders 
C)  ​The case manager can help the client learn life skills that will make the client more effective in his or her daily life 
D)  ​The case manager can treat the client's problems without making a referral to a clinical therapist

Question 11

In considering the level of assistance a client needs,the agency will:

Accepted Answer

A)  ​Always assign the most intensive level case manager so that the client can have the most individual attention 
B)  ​Assess the client's situation during the intake interview, and assign a case manager based on determined need 
C)  ​Simply assign an administrative case manager at first to assess the level of need 
D)  ​Assign a resource coordinator to assist the client in handling the details of the treatment plan 
A)  ​Always assign the most intensive level case manager so that the client can have the most individual attention 
B)  ​Assess the client's situation during the intake interview, and assign a case manager based on determined need 
C)  ​Simply assign an administrative case manager at first to assess the level of need 
D)  ​Assign a resource coordinator to assist the client in handling the details of the treatment plan

Question 12

Describe briefly the 2 reasons a case manager monitors the services provided to clients.

Accepted Answer

A case manager monitors the services pro

Question 13

Peer support has many benefits.Outline at least 2 and describe who and how they benefit.

Accepted Answer

Peer support has many benefits, includin

Question 14

The purpose of the intake assessment is to:​

Accepted Answer

A)  ​Pinpoint the person's specific disorder 
B)  ​Develop an accurate profile of the client's problem 
C)  ​Avoid delving into the person's social life 
D)  ​Keep the person focused on presenting problem 
A)  ​Pinpoint the person's specific disorder 
B)  ​Develop an accurate profile of the client's problem 
C)  ​Avoid delving into the person's social life 
D)  ​Keep the person focused on presenting problem

Question 15

Beyond assessment and planning,what are the 2 other steps of case management?​

Accepted Answer

The answer of Beyond assessment and planning,what are the 2...

Question 16

Briefly describe the use of Informal and Social support systems.How and when is it appropriate to use these systems.

Accepted Answer

Informal support systems refer to the he

Question 17

The case manager links the client to a specific social service that:​

Accepted Answer

A)  ​Is open-ended so that the client can continue with the program indefinitely 
B)  ​Will work on the identified issues to the exclusion of other issues that may come up during treatment 
C)  ​Will help the client to implement the goals and work on the issues that both the case manager and the client deemed important 
D)  ​Is looking for patients to fill their available slots 
A)  ​Is open-ended so that the client can continue with the program indefinitely 
B)  ​Will work on the identified issues to the exclusion of other issues that may come up during treatment 
C)  ​Will help the client to implement the goals and work on the issues that both the case manager and the client deemed important 
D)  ​Is looking for patients to fill their available slots

Question 18

As a case manager representing a client who is within a Managed Care Organization,you:​

Accepted Answer

A)  ​Owe it to the client to advocate for services that you feel are in the client's best interest 
B)  ​Keep your focus on controlling costs 
C)  ​Use a decision tree to help decide what treatments and services are appropriate 
D)  ​Defer to the MCO case manager when deciding on the client's treatment options 
A)  ​Owe it to the client to advocate for services that you feel are in the client's best interest 
B)  ​Keep your focus on controlling costs 
C)  ​Use a decision tree to help decide what treatments and services are appropriate 
D)  ​Defer to the MCO case manager when deciding on the client's treatment options

Question 19

The responsibility of the case manager includes:​

Accepted Answer

A)  ​Diagnosing the patient 
B)  ​Finding payment sources for the patient's care 
C)  ​Creating a treatment plan for the patient's diagnosis type 
D)  ​Assessing the individual's total situation and addressing the needs and problems found in that assessment 
A)  ​Diagnosing the patient 
B)  ​Finding payment sources for the patient's care 
C)  ​Creating a treatment plan for the patient's diagnosis type 
D)  ​Assessing the individual's total situation and addressing the needs and problems found in that assessment

Exam 1: Case Management: Definition and Responsibilities

The case manager should avoid using the following resource(s)in the planning stage of the client's care:​

Briefly describe an assessment of a client and a few of the elements the case manager looks at to formulate a plan.

The resiliency model of case management refers to:

The individualized treatment plan would avoid taking into consideration:​

Give 3 examples of Informal and Folk supports that a case manager will refer a client to for help.

What are the 4 levels of case management?​

Once the client has been linked to the services he or she needs,the case worker must:​

What is the foundation for the development of a client plan for service or treatment?​

A plan that is formulated after the assessment phase is a/n?​

A case manager's interventions can be considered therapeutic in that:​

In considering the level of assistance a client needs,the agency will:

Describe briefly the 2 reasons a case manager monitors the services provided to clients.

Peer support has many benefits.Outline at least 2 and describe who and how they benefit.

The purpose of the intake assessment is to:​

Beyond assessment and planning,what are the 2 other steps of case management?​

Briefly describe the use of Informal and Social support systems.How and when is it appropriate to use these systems.

The case manager links the client to a specific social service that:​

As a case manager representing a client who is within a Managed Care Organization,you:​

The responsibility of the case manager includes:​

Ethics and Other Professional Responsibilities for Human Service Workers

Applying the Ecological Model: A Theoretical Foundation for Human Services

Cultural Competence

Attitudes and Boundaries

Clarifying Who Owns the Problem

Identifying Good Responses and Poor Responses

Listening and Responding

Asking Questions

Bringing up Difficult Issues

Addressing and Disarming Anger

Collaborating With People for Change

Case Management Principles: Optional Review

Documenting Initial Inquiries

The First Interview

Social Histories and Assessment Forms

Using the Dsm

The Mental Status Examination

Receiving and Releasing Information

Developing a Service Plan at the Case Management Unit

Preparing for a Service Planning Conference or Disposition Planning Meeting

Making the Referral and Assembling the Record

Documentation and Recording

Monitoring the Services or Treatment

Developing Goals and Objectives at the Provider Agency

Filters

The case manager should avoid using the following resource(s)in the planning stage of the client's care:

The individualized treatment plan would avoid taking into consideration:

What are the 4 levels of case management?

Once the client has been linked to the services he or she needs,the case worker must:

What is the foundation for the development of a client plan for service or treatment?

A plan that is formulated after the assessment phase is a/n?

A case manager's interventions can be considered therapeutic in that:

The purpose of the intake assessment is to:

Beyond assessment and planning,what are the 2 other steps of case management?

The case manager links the client to a specific social service that:

As a case manager representing a client who is within a Managed Care Organization,you:

The responsibility of the case manager includes: