Exam 12: Collaborating With People for Change

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A key concept in Human Services and case manager is the client's right to self determination.Discuss your understanding of that concept in a few brief sentences.

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Question 1

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The concept of self-determination in Human Services and case management refers to the client's right to make their own choices and decisions about their own life. It means respecting the client's autonomy and allowing them to have control over their own goals, values, and preferences. As a case manager, it is important to support and empower the client in making informed decisions and choices that align with their own best interests. This concept emphasizes the importance of treating clients with dignity and respect, and recognizing their capacity to make decisions for themselves. It also involves collaborating with the client to develop a plan that reflects their individual needs and desires, rather than imposing solutions or decisions on them. Ultimately, the goal is to help clients achieve their own self-defined goals and improve their overall well-being.

A client presents a series of arguments as to why he or she cannot change.The counselor admits that the situation is helpless.This approach is:

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Question 2

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A person may find that he cannot sustain the new behavior or way of being over a long period of time.This is known as:

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Question 3

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Name 3 things a cased manager can do/be in order to encourage clients.

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Question 4

When a client speaks openly about his or her ambivalence,it should be obvious that:

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Question 5

As a case manager,give a few examples of how you would help your clients talk about change.

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Question 6

Which of the following is not an appropriate example of "change-talk"?

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Question 7

Reflective listening is best used:

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Question 8

Name 2 of the 5 stages of change.

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Question 9

It is suggested that when people see or perceive discrepancies between their expectations and reality,the response is one of:

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Question 10

Taking the client's side in reflective listening can be particularly effective when the client is expressing:

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Question 11

Name 2 symptoms of a discouraged client.

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Question 12

Coming Alongside is another way of saying what?

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Question 13

Resistance is always deemed a sign that the counselor must take which first step?

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Question 14

In ch 12,the author states who is responsible for change?

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Question 15

Miller and Rollnick suggest that an effective precursor to the ability to "summarize" is a counselor's ability to engage in:

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Question 16

Discuss 2 common mistakes case managers make when they see ambivalence in their clients

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Question 17

Discuss what is meant by the following statement: Recovery should address the client in an holistic manner.

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Question 18

Because change does not happen quickly,it is better viewed as:

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Question 19

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Exam 12: Collaborating With People for Change

A key concept in Human Services and case manager is the client's right to self determination.Discuss your understanding of that concept in a few brief sentences.

A client presents a series of arguments as to why he or she cannot change.The counselor admits that the situation is helpless.This approach is:

A person may find that he cannot sustain the new behavior or way of being over a long period of time.This is known as:

Name 3 things a cased manager can do/be in order to encourage clients.

When a client speaks openly about his or her ambivalence,it should be obvious that:

As a case manager,give a few examples of how you would help your clients talk about change.

Which of the following is not an appropriate example of "change-talk"?

Reflective listening is best used:​

Name 2 of the 5 stages of change.

It is suggested that when people see or perceive discrepancies between their expectations and reality,the response is one of:

Taking the client's side in reflective listening can be particularly effective when the client is expressing:

Name 2 symptoms of a discouraged client.

Coming Alongside is another way of saying what?

Resistance is always deemed a sign that the counselor must take which first step?

In ch 12,the author states who is responsible for change?

Miller and Rollnick suggest that an effective precursor to the ability to "summarize" is a counselor's ability to engage in:

Discuss 2 common mistakes case managers make when they see ambivalence in their clients

Discuss what is meant by the following statement: Recovery should address the client in an holistic manner.

Because change does not happen quickly,it is better viewed as:

Case Management: Definition and Responsibilities

Ethics and Other Professional Responsibilities for Human Service Workers

Applying the Ecological Model: A Theoretical Foundation for Human Services

Cultural Competence

Attitudes and Boundaries

Clarifying Who Owns the Problem

Identifying Good Responses and Poor Responses

Listening and Responding

Asking Questions

Bringing up Difficult Issues

Addressing and Disarming Anger

Case Management Principles: Optional Review

Documenting Initial Inquiries

The First Interview

Social Histories and Assessment Forms

Using the Dsm

The Mental Status Examination

Receiving and Releasing Information

Developing a Service Plan at the Case Management Unit

Preparing for a Service Planning Conference or Disposition Planning Meeting

Making the Referral and Assembling the Record

Documentation and Recording

Monitoring the Services or Treatment

Developing Goals and Objectives at the Provider Agency

Filters

Reflective listening is best used: