Exam 25: Developing Goals and Objectives at the Provider Agency

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Sam sought services from the Passages Agency for his daughter,Phillipa,who was depressed over the suicide of her boyfriend of 2 years.Phillipa was referred by the hospital were Sam took her 2 days after the boyfriend's suicide.She remained in the hospital for 3 days and was discharged to an Intensive Outpatient program.Phillipa refused to attend after 2 days.She was successfully treated with medication prescribed by a psychiatrist outside the agency,individual therapy at 2 times per week and family therapy 2 times per month (provided by therapists at Passages).The family was seen for a total of 6 months.Phillipa demonstrated successful completion of treatment by a significant improvement of her symptoms evidenced by increase in socializing,got a job with a referral from Passages and has considered dating again.Phillipa reports that she will seek services again if she experiences any reoccurrence of her symptoms.All the service providers and her parents agreed she had recovered from her initial complaint of depression resulting from her boyfriend's suicide.

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Sam sought services from the Passages Agency for his daughter, Phillipa, who was struggling with depression following the suicide of her boyfriend. Phillipa was initially referred to the agency by the hospital where she was admitted for three days after the boyfriend's suicide. She was then discharged to an Intensive Outpatient program, but ultimately refused to attend after two days.

Phillipa was successfully treated with a combination of medication prescribed by a psychiatrist outside the agency, individual therapy twice a week, and family therapy twice a month (provided by therapists at Passages). The family participated in therapy for a total of six months.

As a result of the treatment, Phillipa demonstrated significant improvement in her symptoms, including increased socializing, obtaining a job with a referral from Passages, and considering dating again. She also reported that she would seek services again if she experiences any reoccurrence of her symptoms.

All service providers and her parents agreed that Phillipa had recovered from her initial complaint of depression following her boyfriend's suicide.

What are the 2 things a client should receive from a case manager when a case has been successfully terminated?​

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When a case has been successfully terminated, a client should typically receive two key things from their case manager:

1. **Closure Summary or Termination Letter**: This document serves as an official confirmation that the case has been closed. It should summarize the services provided, the goals achieved, and any progress made during the time the case was active. The summary might also include recommendations for the future or a recap of any plans for follow-up after the case closure. This document is important for the client's records and can be useful if they need to reference the case in the future or if they require similar services again.

2. **Referrals or Resources for Ongoing Support**: Even though the case is being closed, the client may still need ongoing support or services. The case manager should provide the client with a list of resources or referrals to other service providers that can assist the client in maintaining or continuing progress. This might include contact information for community resources, support groups, educational programs, or other relevant services that align with the client's needs and goals.

These two components ensure that the client feels supported in their transition out of case management and has the necessary information and resources to continue their journey independently.

The chief importance of the discharge summary is:​

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Treatment goals should be included in the discharge summary:​

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Name 3 feelings a client might have when the case is being terminated.

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Medications noted on the discharge summary must include:​

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Which of the following is an acceptable way in which to close a case?

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A final interview must take place with the client.

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The discharge summary must include at least ___ dates.

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Which of the following is not necessarily an item that needs to be included in the discharge summary?

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A summarization letter regarding reasons for termination should:

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List 4 things that need to be included in the discharge summary.

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Regarding client input in formulating goals,the discharge summary must include:​

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What,specifically,should be discussed in a final interview with a client: name 2-3 items.

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List 2 reasons why a case manager might close a case.

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Any items which have not been addressed in specific sections of the discharge summary but which necessitate mention should be included in a section titled:

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