Exam 20: Developing a Service Plan at the Case Management Unit

Correct Answer:

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At a planning meeting, a case manager may present various elements related to the client's situation, progress, and needs. Two key elements that are often included in a case manager's presentation are:

1. **Client Assessment and Needs**: The case manager will present a comprehensive assessment of the client's current situation, which includes medical, psychological, social, vocational, and educational information. This assessment helps to identify the client's strengths, limitations, challenges, and needs. The case manager will discuss any changes in the client's condition or circumstances since the last meeting and how these changes may affect the client's plan of care.

2. **Care Plan and Goals**: The case manager will outline the care plan that has been developed for the client, including both short-term and long-term goals. This plan is based on the assessment and is designed to address the identified needs. The case manager will discuss specific interventions, services, and supports that are being provided or recommended, as well as any adjustments that need to be made to the care plan. Progress towards goals will be reviewed, and any barriers to achieving these goals will be discussed, along with strategies to overcome them.

These elements are crucial for ensuring that all team members are informed about the client's status and can collaborate effectively to provide the best possible support and services.