Question 1

Write one question a case manager might ask a client for their assessment of the problem.

Accepted Answer

"What do you believe are the main challenges or obstacles you are facing in addressing this problem?"

Question 2

Name 2 things a case manager might note under impressions.

Accepted Answer

A case manager might note the following two things under "impressions":

1. Client's Engagement and Motivation: The case manager may observe and document the client's level of engagement in the case management process, their willingness to participate in recommended programs or services, and their overall motivation to achieve their goals. This impression can help the case manager tailor their approach to better support the client's needs and enhance their motivation.

2. Barriers to Progress: The case manager might also note any potential barriers that could impede the client's progress towards their objectives. These could include mental health issues, substance abuse, lack of social support, financial instability, or legal challenges. Recognizing these barriers early on allows the case manager to address them proactively and develop a more effective case plan.

Question 3

The first sentence of the "Presenting Problem" section is meant to:

Accepted Answer

A)  ​Form the initial basis for diagnosis 
B)  ​Draw a mental picture of the client, problem, and the background 
C)  ​Form the basis of the comprehensive picture which will be the "Presenting Problem" paragraph. 
D)  ​Include the client's name, age, and problem necessitating treatment only 
A)  ​Form the initial basis for diagnosis 
B)  ​Draw a mental picture of the client, problem, and the background 
C)  ​Form the basis of the comprehensive picture which will be the "Presenting Problem" paragraph. 
D)  ​Include the client's name, age, and problem necessitating treatment only B

Question 4

What are 3 things that are part of a person's background information for a social history?

Accepted Answer

Three key elements that are typically pa

Question 5

Brief intakes are:

Accepted Answer

A)  ​Mostly for therapy of short duration 
B)  ​A result of external pressures placed upon counseling professionals 
C)  ​For clients whose problems are generally clearly defined 
D)  ​Considered more effective as they take the focus off of unimportant issues 
A)  ​Mostly for therapy of short duration 
B)  ​A result of external pressures placed upon counseling professionals 
C)  ​For clients whose problems are generally clearly defined 
D)  ​Considered more effective as they take the focus off of unimportant issues

Question 6

Therapeutically speaking,when interviewing the client about his or her religious affiliation,it is important to pay particular attention to:

Accepted Answer

A)  ​Discomfort 
B)  ​Anger 
C)  ​Overdependence 
D)  ​Nonfulfillment 
A)  ​Discomfort 
B)  ​Anger 
C)  ​Overdependence 
D)  ​Nonfulfillment

Question 7

Mr.Parsons is divorced.His children live with their mother who received full legal custody.Which of the following is deemed very important to ascertain?

Accepted Answer

A)  ​Child-support arrangements 
B)  ​Recent court judgments 
C)  ​How the client believes his or her children feel 
D)  ​The degree of contact which the client has with his children 
A)  ​Child-support arrangements 
B)  ​Recent court judgments 
C)  ​How the client believes his or her children feel 
D)  ​The degree of contact which the client has with his children

Question 8

There are advantages to taking a social history in a client's home.Briefly discuss what they are and what are the disadvantages.

Accepted Answer

Taking a social history in a client's ho

Question 9

What is a valid concern when using electronic or mobile devices in taking social histories? What are ways to remedy that?

Accepted Answer

A valid concern when using electronic or

Question 10

Social histories:

Accepted Answer

A)  ​Are uniform from agency to agency 
B)  ​Vary widely from profession to profession in terms of format 
C)  ​Can be almost indiscernible from place to place 
D)  ​Generally contain the same information though wording and format can differ markedly 
A)  ​Are uniform from agency to agency 
B)  ​Vary widely from profession to profession in terms of format 
C)  ​Can be almost indiscernible from place to place 
D)  ​Generally contain the same information though wording and format can differ markedly

Question 11

A comprehensive medical assessment requires all but which of the following?

Accepted Answer

A)  ​Allergies 
B)  ​Childhood illnesses 
C)  ​Surgeries 
D)  ​Fears and phobias associated with medical care 
A)  ​Allergies 
B)  ​Childhood illnesses 
C)  ​Surgeries 
D)  ​Fears and phobias associated with medical care

Question 12

Which of the following is not considered a common mistake in completing a social history?

Accepted Answer

A)  ​The use of adversarial language 
B)  ​Leading: finishing the unfinished sentences of a client or filling in the blanks 
C)  ​Recommendations that skip the actual "recommended activity" 
D)  ​Glossing over gaps in history 
A)  ​The use of adversarial language 
B)  ​Leading: finishing the unfinished sentences of a client or filling in the blanks 
C)  ​Recommendations that skip the actual "recommended activity" 
D)  ​Glossing over gaps in history

Question 13

It is considered _______________ that no questions be skipped during the social history assessment.

Accepted Answer

A)  ​Generally unimportant 
B)  ​Somewhat important 
C)  ​Very important 
D)  ​Critical 
A)  ​Generally unimportant 
B)  ​Somewhat important 
C)  ​Very important 
D)  ​Critical

Question 14

The "Impressions and Recommendations" section of the social history includes the initial findings of the professional and insight and input which will form the basis of:

Accepted Answer

A)  ​The counseling approach 
B)  ​The treatment plan as devised by the counselor 
C)  ​The treatment plan as coplanned by the counselor and client 
D)  ​The theoretical approach of the counselor as pertains to treatment 
A)  ​The counseling approach 
B)  ​The treatment plan as devised by the counselor 
C)  ​The treatment plan as coplanned by the counselor and client 
D)  ​The theoretical approach of the counselor as pertains to treatment

Question 15

What are the 3 things that should be included on a brief social history?

Accepted Answer

A brief social history typically include

Question 16

Open questions are a useful tool for both obtaining crucial information and _____________the interview.

Accepted Answer

A)  ​Condensing 
B)  ​Shortening 
C)  ​Softening 
D)  ​Steering 
A)  ​Condensing 
B)  ​Shortening 
C)  ​Softening 
D)  ​Steering

Exam 15: The First Interview

Write one question a case manager might ask a client for their assessment of the problem.

Name 2 things a case manager might note under impressions.

The first sentence of the "Presenting Problem" section is meant to:

What are 3 things that are part of a person's background information for a social history?

Brief intakes are:

Therapeutically speaking,when interviewing the client about his or her religious affiliation,it is important to pay particular attention to:

Mr.Parsons is divorced.His children live with their mother who received full legal custody.Which of the following is deemed very important to ascertain?

There are advantages to taking a social history in a client's home.Briefly discuss what they are and what are the disadvantages.

What is a valid concern when using electronic or mobile devices in taking social histories? What are ways to remedy that?

Social histories:

A comprehensive medical assessment requires all but which of the following?

Which of the following is not considered a common mistake in completing a social history?

It is considered _______________ that no questions be skipped during the social history assessment.

The "Impressions and Recommendations" section of the social history includes the initial findings of the professional and insight and input which will form the basis of:

What are the 3 things that should be included on a brief social history?

Open questions are a useful tool for both obtaining crucial information and _____________the interview.

Case Management: Definition and Responsibilities

Ethics and Other Professional Responsibilities for Human Service Workers

Applying the Ecological Model: A Theoretical Foundation for Human Services

Cultural Competence

Attitudes and Boundaries

Clarifying Who Owns the Problem

Identifying Good Responses and Poor Responses

Listening and Responding

Asking Questions

Bringing up Difficult Issues

Addressing and Disarming Anger

Collaborating With People for Change

Case Management Principles: Optional Review

Documenting Initial Inquiries

Social Histories and Assessment Forms

Using the Dsm

The Mental Status Examination

Receiving and Releasing Information

Developing a Service Plan at the Case Management Unit

Preparing for a Service Planning Conference or Disposition Planning Meeting

Making the Referral and Assembling the Record

Documentation and Recording

Monitoring the Services or Treatment

Developing Goals and Objectives at the Provider Agency

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