Question 1

Which of the following is associated with the classical view of social responsibility?

Accepted Answer

A) economist Robert Reich 
B) concern for social welfare 
C) shareholder financial return 
D) voluntary activities 
E) ethical behaviours 
A) economist Robert Reich 
B) concern for social welfare 
C) shareholder financial return 
D) voluntary activities 
E) ethical behaviours C

Question 2

The belief that business leaders are poorly qualified to address social issues is known as what argument against a firm's being socially responsible?

Accepted Answer

A) dilution of purpose 
B) too much power 
C) lack of accountability 
D) lack of skills 
E) lack of broad public support 
A) dilution of purpose 
B) too much power 
C) lack of accountability 
D) lack of skills 
E) lack of broad public support D

Question 3

The aspect that differentiates social responsibility from other similar concepts is that it ________.

Accepted Answer

A) adds an ethical imperative 
B) adds a legal imperative 
C) adds a moral imperative 
D) considers social norms 
E) refers to adapting to changing societal conditions 
A) adds an ethical imperative 
B) adds a legal imperative 
C) adds a moral imperative 
D) considers social norms 
E) refers to adapting to changing societal conditions A

Question 4

The Environmental Study
You have just been challenged by your supervisor to study and report your findings on approaches that organisations use to being 'green'.Your boss tells you to study the four major approaches, differentiate among them and report to him in a week.
-Refer to The Environmental Study (Scenario).Under what approach does the organisation look for ways to respect and preserve the earth and its natural resources?

Accepted Answer

A) stakeholder approach 
B) market approach 
C) legal approach 
D) minimalist approach 
E) activist approach 
A) stakeholder approach 
B) market approach 
C) legal approach 
D) minimalist approach 
E) activist approach

Question 5

Welcome to the Real World
As a recent business graduate from a prestigious business school, Malcolm joined a firm where managers identify popular social needs such as community service and environmental concerns in addition to making a profit.In this organisation, managers respond to what they feel are important social needs.
-Refer to Welcome to the Real World (Scenario).Malcolm found many arguments for and against the active pursuit of social responsibility.Which of the following is one argument for pursuing social responsibility?

Accepted Answer

A) profit maximisation 
B) dilution of purpose 
C) cost 
D) public image 
E) lack of accountability 
A) profit maximisation 
B) dilution of purpose 
C) cost 
D) public image 
E) lack of accountability

Question 6

What Would You Do?
Imagine that you are the head of a company that manufactures secondary wood products for the construction industry.Recently, there have been many reports of a plywood subflooring product that has been failing in a number of commercial locations resulting in several complaints about ruined floor coverings and, in one instance, partial collapse of a third floor, which injured three people.Your head of research and development has asked you to stop selling the product and wants to run tests on the product to determine the problem.However, third-quarter earnings reports are due out in two weeks and public knowledge of problems with a lucrative product may delay the financing of the company's expansion plans and also lower stock price.Your dilemma: Do you delay or refuse the product research, thereby enhancing the expansion plans but risking other damage and public safety, or do you immediately stop sales of the product and run the necessary tests, thereby risking the expansion plans?
-Refer to What Would You Do? (Scenario).If you decided to stop sales and investigate the product because you felt you had an obligation to society as well as shareholders, you would be operating under which view of social responsibility?

Accepted Answer

A) neoclassical 
B) classical 
C) socioeconomic 
D) conservative 
E) contemporary 
A) neoclassical 
B) classical 
C) socioeconomic 
D) conservative 
E) contemporary

Question 7

What Would You Do?
Imagine that you are the head of a company that manufactures secondary wood products for the construction industry.Recently, there have been many reports of a plywood subflooring product that has been failing in a number of commercial locations resulting in several complaints about ruined floor coverings and, in one instance, partial collapse of a third floor, which injured three people.Your head of research and development has asked you to stop selling the product and wants to run tests on the product to determine the problem.However, third-quarter earnings reports are due out in two weeks and public knowledge of problems with a lucrative product may delay the financing of the company's expansion plans and also lower stock price.Your dilemma: Do you delay or refuse the product research, thereby enhancing the expansion plans but risking other damage and public safety, or do you immediately stop sales of the product and run the necessary tests, thereby risking the expansion plans?
-Refer to What Would You Do? (Scenario).As you think about your options, you review what you know about the arguments supporting the socioeconomic view.They include all the following EXCEPT ________.

Accepted Answer

A) the time frame argument which contends that managers should be concerned with maximising financial returns over the long run 
B) it is managers' responsibility to protect society's welfare by not polluting, not discriminating, not engaging in deceptive advertising 
C) when managers decide on their own to spend their organisation's resources for the 'social good', they are adding to the costs of doing business 
D) the classical view flies in the face of reality.Modern business organisations are no longer merely economic institutions 
E) modern society expects and even encourages businesses to become involved in social, political and legal issues 
A) the time frame argument which contends that managers should be concerned with maximising financial returns over the long run 
B) it is managers' responsibility to protect society's welfare by not polluting, not discriminating, not engaging in deceptive advertising 
C) when managers decide on their own to spend their organisation's resources for the 'social good', they are adding to the costs of doing business 
D) the classical view flies in the face of reality.Modern business organisations are no longer merely economic institutions 
E) modern society expects and even encourages businesses to become involved in social, political and legal issues

Question 8

An Academic Question
As a university student, you wonder about some of the practices in the university and just how some of its practices should be evaluated in reference to social issues.
-Refer to An Academic Question (Scenario).Your university has tried to promote the establishment of shared values so that the organisation's values guide employees in the way they do their jobs.The university has established ________ management.

Accepted Answer

A) values-based 
B) image 
C) socially respectable 
D) MBO 
E) team 
A) values-based 
B) image 
C) socially respectable 
D) MBO 
E) team

Question 9

Why should managers communicate to employees what they believe about ethics and values?

Accepted Answer

A) to provide a model of ethical behaviour 
B) to be good whistleblowers 
C) to be socially responsible 
D) to offer social impact management 
E) to provide formal mechanisms to protect employees who face ethical dilemmas 
A) to provide a model of ethical behaviour 
B) to be good whistleblowers 
C) to be socially responsible 
D) to offer social impact management 
E) to provide formal mechanisms to protect employees who face ethical dilemmas

Question 10

The primary debate about ethics training programs is whether ________.

Accepted Answer

A) ethics can be taught 
B) ethics is what causes misconduct 
C) the programs cover misconduct outside the workplace 
D) business should be involved in ethics training 
E) the programs give unethical individuals more ammunition 
A) ethics can be taught 
B) ethics is what causes misconduct 
C) the programs cover misconduct outside the workplace 
D) business should be involved in ethics training 
E) the programs give unethical individuals more ammunition

Question 11

When a company does not discriminate in the hiring of minorities, it is meeting its ________.

Accepted Answer

A) social obligations 
B) social responsibilities 
C) moral obligations 
D) ethical obligations 
E) fairness obligations 
A) social obligations 
B) social responsibilities 
C) moral obligations 
D) ethical obligations 
E) fairness obligations

Question 12

Which of the following is NOT a conclusion that can be drawn from research on the levels and stages of moral development?

Accepted Answer

A) People proceed through the six stages sequentially. 
B) An individual's moral development can stop at any stage. 
C) The majority of adults are limited to obeying the rules and will be inclined to behave ethically, although for different reasons. 
D) A manager on the highest stage will seek to be a 'good corporate citizen' and is unlikely to challenge any organisational practices. 
E) A stage 3 manager is likely to make decisions that will receive peer approval. 
A) People proceed through the six stages sequentially. 
B) An individual's moral development can stop at any stage. 
C) The majority of adults are limited to obeying the rules and will be inclined to behave ethically, although for different reasons. 
D) A manager on the highest stage will seek to be a 'good corporate citizen' and is unlikely to challenge any organisational practices. 
E) A stage 3 manager is likely to make decisions that will receive peer approval.

Question 13

Which of the following terms refers to a firm meeting its economic and legal responsibilities?

Accepted Answer

A) social responsibility 
B) social obligation 
C) social responsiveness 
D) social duty 
E) social standard 
A) social responsibility 
B) social obligation 
C) social responsiveness 
D) social duty 
E) social standard

Question 14

Ethics Training
You are an employee of a very large corporate company.Several employees routinely have lunch at a local restaurant where most drink alcoholic beverages before returning to work.In addition to this inappropriate behaviour, several male co-workers call female employees 'babes' and freely use racial slurs.There have been many complaints and the company has decided to use these issues as ethical training examples.
-Refer to Ethics Training (Scenario).The company brings in help from outside to evaluate the situation.The routine evaluations that are performed regularly are called ________.

Accepted Answer

A) ethical training sessions 
B) formal protective mechanisms 
C) independent social audits 
D) internal sustainability reviews 
E) informal behaviour modification 
A) ethical training sessions 
B) formal protective mechanisms 
C) independent social audits 
D) internal sustainability reviews 
E) informal behaviour modification

Question 15

In the classical view of social responsibility, managers are responsible to any group affected by the organisation's decisions and actions.

Accepted Answer

A) True 
 B)False

Question 16

People proceed through the six stages of moral development sequentially.

Accepted Answer

A) True 
 B)False

Question 17

What Would You Do?
Imagine that you are the head of a company that manufactures secondary wood products for the construction industry.Recently, there have been many reports of a plywood subflooring product that has been failing in a number of commercial locations resulting in several complaints about ruined floor coverings and, in one instance, partial collapse of a third floor, which injured three people.Your head of research and development has asked you to stop selling the product and wants to run tests on the product to determine the problem.However, third-quarter earnings reports are due out in two weeks and public knowledge of problems with a lucrative product may delay the financing of the company's expansion plans and also lower stock price.Your dilemma: Do you delay or refuse the product research, thereby enhancing the expansion plans but risking other damage and public safety, or do you immediately stop sales of the product and run the necessary tests, thereby risking the expansion plans?
-Refer to What Would You Do? (Scenario).Friedman would argue that if you decided to make any decision other than what is in the best interest of the shareholders, which of the following is likely to occur?

Accepted Answer

A) increased financial return to shareholders 
B) increased profits and dividends 
C) increased employee wages and benefits 
D) increased consumer prices 
E) increased sales 
A) increased financial return to shareholders 
B) increased profits and dividends 
C) increased employee wages and benefits 
D) increased consumer prices 
E) increased sales

Question 18

It is criminal offence under the Criminal Code Amendment (Bribery of Foreign Public Officials)Act 1999 for an Australian company to bribe foreign government officials.

Accepted Answer

A) True 
 B)False

Question 19

According to the four approaches to being 'green', the stakeholder approach includes _____.

Accepted Answer

A) shareholders 
B) human concerns 
C) safe products 
D) fair prices 
E) high-quality products 
A) shareholders 
B) human concerns 
C) safe products 
D) fair prices 
E) high-quality products

Question 20

Which of the following approaches toward 'being green' exhibits the highest degree of environmental sensitivity and is a good illustration of social responsibility?

Accepted Answer

A) legal approach 
B) activist approach 
C) light green approach 
D) stakeholder approach 
E) market approach 
A) legal approach 
B) activist approach 
C) light green approach 
D) stakeholder approach 
E) market approach

Which of the following is associated with the classical view of social responsibility?

The belief that business leaders are poorly qualified to address social issues is known as what argument against a firm's being socially responsible?

The aspect that differentiates social responsibility from other similar concepts is that it ________.

Why should managers communicate to employees what they believe about ethics and values?

The primary debate about ethics training programs is whether ________.

When a company does not discriminate in the hiring of minorities, it is meeting its ________.

Which of the following is NOT a conclusion that can be drawn from research on the levels and stages of moral development?

Which of the following terms refers to a firm meeting its economic and legal responsibilities?

In the classical view of social responsibility, managers are responsible to any group affected by the organisation's decisions and actions.

People proceed through the six stages of moral development sequentially.

It is criminal offence under the Criminal Code Amendment (Bribery of Foreign Public Officials)Act 1999 for an Australian company to bribe foreign government officials.

According to the four approaches to being 'green', the stakeholder approach includes _____.

Which of the following approaches toward 'being green' exhibits the highest degree of environmental sensitivity and is a good illustration of social responsibility?

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 5: Social Responsibility and Managerial Ethics

Which of the following is associated with the classical view of social responsibility?

The belief that business leaders are poorly qualified to address social issues is known as what argument against a firm's being socially responsible?

The aspect that differentiates social responsibility from other similar concepts is that it ________.

Why should managers communicate to employees what they believe about ethics and values?

The primary debate about ethics training programs is whether ________.

When a company does not discriminate in the hiring of minorities, it is meeting its ________.

Which of the following is NOT a conclusion that can be drawn from research on the levels and stages of moral development?

Which of the following terms refers to a firm meeting its economic and legal responsibilities?

In the classical view of social responsibility, managers are responsible to any group affected by the organisation's decisions and actions.

People proceed through the six stages of moral development sequentially.

It is criminal offence under the Criminal Code Amendment (Bribery of Foreign Public Officials)Act 1999 for an Australian company to bribe foreign government officials.

According to the four approaches to being 'green', the stakeholder approach includes _____.

Which of the following approaches toward 'being green' exhibits the highest degree of environmental sensitivity and is a good illustration of social responsibility?

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters