Exam 8: Foundations of Planning
In a short essay, list and discuss six characteristics of well-designed goals.
1. A well-designed goal should be written in terms of outcomes rather than actions.The desired end result is the most important element of any goal and, therefore, the goal should be written to reflect this.
2. Next, a goal should be measurable and quantifiable.It is much easier to determine if a goal has been met if it is measurable.In line with specifying a quantifiable measure of accomplishment a well-designed goal should also be clear as to a time frame.Although open-ended goals may seem preferable because of their supposed flexibility, in fact, goals without a time frame make an organisation less flexible because a manager is never sure when the goal has been met or when he or she should call it quits because the goal will never be met regardless of how long he or she works at it.
3. A well-designed goal should also be clear as to a time frame.Although open-ended goals may seem preferable because of their supposed flexibility, in fact goals without a time frame make an organisation less flexible.This happens because you are never sure when the goal has been met or when you should call it quits, because the goal will never be met regardless of how long you work at it.A well-designed goal will specify a time frame for accomplishment.
4. Next, a well-designed goal should be challenging but attainable.Goals that are too easy to accomplish are not motivating and neither are goals that are not attainable even with exceptional effort.
5. Next, well-designed goals should be written down.Although actually writing down goals may seem too time consuming, the process of writing the goals forces people to think them through.In addition, the written goals become visible and tangible evidence of the importance of working toward something.
6. Finally, well-designed goals are communicated to all organisational members who need to know the goals.Making people aware of the goals ensures that they are 'on the same page' and working in ways to ensure the accomplishment of the organisational goals.
According to the textbook, research indicates that non-planning organisations generally outperform planning organisations.
False
An organisation's stated goals never conflict with what appear to be their real goals.
False
What happens to traditional goals as they make their way down from top management to lower levels?
In a short essay, list and discuss the two categories into which forecasting techniques fall.Next list and describe three of the best-known quantitative and three of the best-known qualitative forecasting techniques.Include a discussion of how each of the listed techniques can be applied to business problems.
________ is a process that involves defining the organisation's objectives or goals, establishing strategy, and developing plans.
In a short essay, list and discuss the five steps in the goal-setting process.
It's Academic
You are a Faculty Dean for a regional university and your university Vice Chancellor has asked you to develop a plan for the faculty.He wants a plan covering the next five years and he wants it to be as specific as possible yet not overly constraining and containing some flexibility.The Vice Chancellor states that he wants the plan to be accurate so as not to waste time and so you will be well positioned for the future.
-Refer to It's Academic (Scenario).The fact that your plan will have specific objectives covering a period of years, along with action plans, means this could be described as a ________ plan.
Based on the information presented in the textbook, ________ are desired outcomes for individuals, groups or entire organisations.
The traditional role of goals is to guide the control and direction set by the organisation's top managers.
What type of forecasting technique relies on the judgment and opinion of knowledgeable individuals?
Buying a competitor's product for evaluation is a form of environmental scanning.
In a short essay, define 'goals' and discuss the differences and conflicts that exist between real and stated goals.
A Business Plan
Imagine that you are the owner of a small company that sells business equipment and computer hardware.You employ about 40 people.You know that the organisation needs to move in a different direction and you want to set some long-term goals for the company.You want to write something that will cover the next three years only, knowing that business needs change somewhat frequently.Your goal is to write something that provides direction, but does not contain extremely defined objectives.
-Refer to A Business Plan (Scenario).What could be said about your plan if it turns out to be inaccurate?
Management by Objectives consists of four elements: loose goals, participative decision making, an explicit time period and performance feedback.
The North Queensland Regional Planning Group
The North Queensland Regional Planning Group convened a group of stakeholders, including the Queensland Roads Board and the Queensland Local Government Department together with representatives of local governments in the region, who are interested in working together on improving arterial roads in the region.David Dahlstrom is the senior planner for the North Queensland Regional Planning Group.Mr Dahlstrom successfully obtained a technical assistance grant.The intent is to organise all the local governments in the region into an intergovernmental unit.All of the communities will share the same visioning processes of mission, objectives and tasks.Mr Dahlstrom is now charged with developing a strategic plan for this group, called the North Queensland regional transport advisory board.
-Refer to The North Queensland Regional Planning Group (Scenario).First, Mr Dahlstrom must determine the goals he wants to achieve.To do so, he must follow a series of steps for goal setting.The first step in setting goals for this new group should be to ________.
Forecasting is critical and most effective when the environment is not changing rapidly.
Planning is concerned with how objectives are to be accomplished, not what is to be accomplished.
According to the textbook, ________ are documents that outline how goals are going to be met and which typically describe resource allocations, schedules and other necessary actions to accomplish the goals.
Quantitative forecasting applies a set of mathematical rules to ________.
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