Exam 6: Managers As Decision Makers

________ decision making is relatively simple and tends to rely heavily on previous solutions.

________ is a situation in which a decision maker has neither certainty nor reasonable probability estimates available.

If a manager was purchasing a computer system, issues such as price and model are examples of which part of the decision-making process?

Rules and policies are basically the same.

Is the Picture Clear? Sharon was the state manager of a pay television company.Daily, she faced many problems and decisions such as how to price different advertising time slots, who to hire, how to prepare for the advent of new technology and how she should handle increasing viewer and sponsor complaints.She needed some help sorting these issues out. -Refer to Is the Picture Clear? (Scenario).When a customer calls up and wants a refund for their monthly pay television fee, the fact that such situations are routine and most likely have a standard response would make the response a ________ decision.

One assumption of rationality is that we cannot know all of the alternatives.

According to the textbook, ________ are straightforward, familiar and easily defined problems.

In a short essay, list three related questions that can apply to decisions for each of the following management functions: planning, organising, leading and control.(Each of the management functions should each have at least three questions listed.)

The final step in the decision-making process is implementing the chosen alternative.

Decision making is more than 'choosing among alternatives' because decision making ________.

A ________ is an explicit statement that tells a manager what he or she ought or ought not to do.

The first step in the decision-making process is which of the following?

Is the Picture Clear? Sharon was the state manager of a pay television company.Daily, she faced many problems and decisions such as how to price different advertising time slots, who to hire, how to prepare for the advent of new technology and how she should handle increasing viewer and sponsor complaints.She needed some help sorting these issues out. -Refer to Is the Picture Clear? (Scenario).Sometimes, Sharon follows a ________, a series of interrelated sequential steps for responding to a structured problem.

People whose preference for using external data and facts and processing this information through rational, logical thinking to guide decisions are said to have a 'linear' thinking style.

Which of the following terms is associated with non-programmed decisions?

Decisions, Decisions Sandra needed help.Her insurance company's rapid growth required making some changes, but what changes? Should they add to the existing system? Buy a new system? She was given the responsibility of analysing the company's information system and deciding what the company should do that would give them plenty of room.She was confused and needed help in making the correct decision. -Refer to Decisions, Decisions (Scenario).Allocating weights to the criteria is the step in the decision-making process that occurs between identifying the decision criteria and ________.

'Risk' is a situation in which a decision maker has neither certainty nor reasonable probability estimates.

In a short essay, discuss the assumptions of rationality and the validity of those assumptions.

In a short essay, list and discuss the eight steps in the decision-making process.

Selecting an alternative in the decision-making process is accomplished by ________.