Exam 3: Managing the External Environment and Organisational Culture

Changing Organisational Culture Mary has been asked by the company chairman to change the organisational culture to reflect the company's new organisational goals.As chief executive officer, she certainly understands the goals but is really not sure she understands what to do about the culture. -Refer to Changing Organisational Culture (Scenario).Mary has also been asked, as part of the cultural change, to build on the belief that managers are directly responsible for the organisation's success or failure and not forces outside their control.This would be consistent with an organisational culture that has a(n)________ view of management.

Coca-Cola's fierce competitiveness in every one of its global markets is an example of which of the following dimensions of organisational culture?

Why should managers and organisations study global demographics?

Environmental Constraints It is safe to say that managers do not have complete control over organisational outcomes; the environment has a significant impact.However, there are different environmental factors that shape a manager's work life. -Refer to Environmental Constraints (Scenario).Political conditions, which include attitudes that officials hold towards specific industries, fall within an organisation's ________ environment.

What does creating an organisation culture that embraces sustainability systematic alignment mean?

The current dominant assumption in management theory ________.

Corporate Takeover (Scenario) Todd works for Enviro Tech, an environmental consulting firm that has just been purchased by Zerex Ltd, a biomedical research organisation.Based on his early encounters with the new upper management from Zerex, he feels that Enviro is a 'lower-key', 'friendlier' organisation.He is concerned that this company's old culture will be eliminated by the new company and he does not like the prospects. -Refer to Corporate Takeover (Scenario).Todd notices that management is very concerned with the effects of outcomes on people within the organisation.This is referred to as ________.

Most organisations have ________ cultures.

Which of the following statements best represents the symbolic view of management?

In the symbolic view of management, managers are seen as directly responsible for an organisation's success or failure.

The link between organisational values and managerial behaviour is ________.

Non-profit organisations are not generally affected by economic conditions.

Which of the following is NOT true of the impact of government regulations on an organisation?

Which of the following are the two dimensions of environmental uncertainty?

Changing Organisational Culture (Scenario) Mary has been asked by the company chairman to change the organisational culture to reflect the company's new organisational goals.As chief executive officer, she certainly understands the goals but is really not sure she understands what to do about the culture. -Refer to Changing Organisational Culture (Scenario).Mary asked employees if they knew what constituted 'good employee behaviour'.She found that very few understood and most had a variety of ideas.This is one indication ________.

An organisation's founder has little influence on its culture.

Compared to the specific environment, which of the following is an accurate statement about the general environment of an organisation?

According to the textbook, ________ is having an impact on who an organisation's competitors are because it has virtually eliminated the geographic boundaries.

According to the textbook, workers seeking more balance in their lives is a sociocultural condition firms should respond to.

Computer manufacturers' digital formats and music downloading sites operate in an environment that is best described as ________.