Exam 15: Implementing Merchandise Plans

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In order for quick response (QR)inventory planning to be effective,________.

(Multiple Choice)
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Customer requests for unstocked or out-of-stock merchandise are recorded in a(n)________.

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Opportunistic buying generally relies upon negotiated contracts.

(True/False)
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A disadvantage to the use of frequent ordering in small quantities is the ________.

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Overall shrinkage accounts (employee theft,customer shoplifting,vendor theft,and administrative errors)accounts for approximately what percent of total retail sales in the United States?

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A retailer and a supplier both utilize relationship marketing.Which merchandise source do they best illustrate?

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Electronic data interchange (EDI)and floor-ready merchandise are important components of ________.

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The major difference between a consignment purchase and a memorandum purchase is based on ________.

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Efficient consumer response (ECR)incorporates quick response (QR)inventory planning,electronic data interchange (EDI),and logistics planning.

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A supermarket's developing a system to handle returnable bottles is an example of reverse logistics.

(True/False)
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A major disadvantage with a want book system used to gather information about consumer demand is that ________.

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The processing of returns and damaged goods is part of ________.

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The sale of floor-ready merchandise by a supplier increases the responsibilities of the supplier beyond just providing the merchandise.

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Orders for merchandise in a quick response (QR)inventory system are generally made using negotiated contracts.

(True/False)
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Describe the use of chargebacks from the perspectives of channel power and ethics.

(Essay)
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Third-party logistics is another term for ________.

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A paperless,computer-to-computer relationship between retailers and vendors is ________.

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Unlike other methods of inventory management,logistics ________.

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Excessive use of chargebacks by a retailer illustrates ________.

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A regular order is characterized by ________.

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