Exam 1: Introduction to Management and Organizations

Whereas ________ is concerned with the means of getting things done,________ is concerned with the ends,or attainment of organizational goals.

Effectiveness refers to ________.

Impact of concerns over globalization is directly related to digitization changes facing managers.

Which of the following skills is most likely to be defined using terms such as abstract situations and visualization?

The most important factor in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors.

Many of Mintzberg's roles align with the basic functions of management.For example,the role of ________ is part of the planning function.

Which of the following is a decisional role according to Mintzberg?

Managers with titles such as project leader,plant manager,or regional manager are ________.

Which of the following is an interpersonal role according to Mintzberg?

The most important variables in employee productivity and loyalty are pay and benefits.

If you achieve a higher level of output for a given input,you have ________.

Management Skills (Scenario) Gavin Clayton is vice-president of product development at Canadian Aircraft Manufacturing (CAM). The company specializes in smaller civilian aircraft for commuter airlines and corporate executives. Gavin is trying to decide if the company should proceed in its plans to produce a new larger scale aircraft. He knows that the new aircraft supports the corporate strategy and will enhance their competitive position in the industry. As a former engineer with years of experience in aircraft design and production, he also knows that his company has the skills and capability to produce the new aircraft. In fact, he believes that the new larger aircraft will result in scale economies for CAM—allowing it to produce more profitable aircraft with roughly the same labour resources. Unfortunately, this could be a sore point with the labour union that represents the aircraft assembly workers. While Gavin has always maintained a good relationship with these workers, he knows they are suspicious of management's motives. If the workers perceive the new larger aircraft as a management ploy to increase worker productivity, they will resist the change. Management will definitely have to get the support of the union before they implement the new production plans. Gavin gazes out his window and ponders how best to proceed with the situation. -When Gavin knew that the new aircraft would support the corporate strategy,he was utilizing which managerial skill?

The most important variable in employee productivity and loyalty to an organization is ________.

Whereas efficiency is concerned with the means of getting things done,effectiveness is concerned with the ends,or the attainment of organizational goals.

Managers are important to an organization because ________.

Joe the Manager (Scenario) As a production supervisor, Joe decides on Friday afternoon how many units of output his employees should produce next week, as well as which products will be produced on which days in the department. He also decides which employees are going to be responsible for operating which machines, since all his subordinates are multi-skilled assemblers. On Monday, he hands out work assignment sheets to inform the employees about which machines each will operate for the week. Joe also announces that the schedule will be challenging because of an increase in the targeted number of output units. He encourages his subordinates by telling them that he is confident they will achieve the production targets because they are such hard-working and skilled employees. Then, during the week, he monitors the daily production output and records the number of units that successfully achieved the company's quality standards, as well as the number of units that were unsatisfactory and had to be scrapped. -Joe's position is at which managerial level?

Managers with good ________ are able to communicate,motivate,and lead to get the best out of their people.

Which of the following best describes the concept that management is needed in all types and sizes of organizations,at all organizational levels,in all organizational work areas,and in organizations in all countries around the globe?

Management Skills (Scenario) Gavin Clayton is vice-president of product development at Canadian Aircraft Manufacturing (CAM). The company specializes in smaller civilian aircraft for commuter airlines and corporate executives. Gavin is trying to decide if the company should proceed in its plans to produce a new larger scale aircraft. He knows that the new aircraft supports the corporate strategy and will enhance their competitive position in the industry. As a former engineer with years of experience in aircraft design and production, he also knows that his company has the skills and capability to produce the new aircraft. In fact, he believes that the new larger aircraft will result in scale economies for CAM—allowing it to produce more profitable aircraft with roughly the same labour resources. Unfortunately, this could be a sore point with the labour union that represents the aircraft assembly workers. While Gavin has always maintained a good relationship with these workers, he knows they are suspicious of management's motives. If the workers perceive the new larger aircraft as a management ploy to increase worker productivity, they will resist the change. Management will definitely have to get the support of the union before they implement the new production plans. Gavin gazes out his window and ponders how best to proceed with the situation. -Assuming that the goal of CAM is to be profitable,producing the new larger aircraft should make the company ________.

In today's uncertain world managers play an important role in ________.