Exam 1: Developing Your Professional Presence
Active listening requires you to attentively focus on the speaker's communication.
True
Discuss the idea of presence and how to develop a professional presence.
These three elements-competence,credibility,and confidence-form the core of professional presence.Some people equate presence with the "wow" factor that allows you to make a great first impression,similar to the peacock that is the emblem of this book.While that wow factor is certainly impressive,presence goes deeper than that.Presence emanates from within,reflecting your comfort with yourself and the rapport you develop with people around you.In addition,your professional presence depends on your ability to communicate so that others recognize your competence,are eager to listen to what you have to say,trust you,and have confidence in you.
How do you develop presence? While you are in school,you have undoubtedly been developing your competence as you take courses in your major and other fields.Ideally,you have also been learning how to learn,so that you can continue to increase your competence on the job.Your credibility is based in part on your character,which you have been developing since you were a child.You also earn credibility by doing good work,being trustworthy,and empathizing with others,showing that you understand their needs and point of view.You develop confidence by believing in yourself and by learning communication skills that allow you to project that belief as you communicate your ideas.Confidence also comes from the knowledge that you can use your critical thinking abilities to adapt what you have learned as new situations arise.
In the context of doing business with people from other cultures,effective communicators ________.
B
Which communication process portrays communication as a dynamic process?
Which of the following is a disciplined approach to analyzing and evaluating information to guide actions and decisions?
Which of the following terms best describes web-based applications designed to promote interactions among people?
A ________ arises when the sender and receiver do not share a common language.
A strong sense of ethics will help you use communication effectively.
Which of the following is the process of influencing the audience to agree with your recommendation or request?
________ means that a message uses no more words than are necessary to accomplish its purpose.
Focusing on a speaker in order to make sense of the information and provide feedback is part of what communication skill?
Being adaptable means being purposeful in designing communication to achieve a specific outcome.
________ is defined as the process of working together to achieve a common goal.
Professionalism requires different behaviors for each situation in the workplace.
Which of the following terms refers to the process of putting your message into words,images,or action?
Psychological barriers arise from senders and receivers not using a shared language.
Your audience will understand ________ language faster than ________ language.
You have an interview for an internship that you are very interested in.Discuss the ways in which you can display professionalism in this situation.
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